Medical Transcription Company - Tips for Making the Right Choice

Read on for some valuable tips for making the right choice of a medical transcription company. It is necessary that you find a service provider worthy of your trust and money. When you are outsourcing the transcription tasks of your practice, look for a company that allows you to achieve the following goals:

• accurate transcription
• time for the best possible patient treatment and follow-up
• risk management
• proper and prompt reimbursement

Compare Medical Transcription Outsourcing Companies

The first thing you should do is collect a list of possible service providers from your friends, colleagues or the web. Then contact these companies personally or by phone and compare their offerings.

The More Experienced, the Better – A company with inadequate experience may not be able to give you the quality you are aiming for. Entrusting such a service provider with your requirements is also risky as this would compromise on accuracy and timeliness.

A Lot of Clients is a Good Sign – Choose a company that serves a lot of clients over one that has fewer clients. A company with more clients would have a wider range of medical solutions to offer you and would have built up a reputation for excellence over time.

References – Ask each service provider to give you references. Contact these references to ensure that they are genuine.

Good Quality Auditing System – Apart from expertise in transcribing different terminology, dialects and accents, the medical transcription company should have a good auditing system in place. With a quality auditing system, the service provider should be able to consistently achieve 99 percent accuracy. Ask about its QA process. If it is a multi-level process involving professional editors and proofreaders, it should be reliable.

HIPAA compliance – Adherence to HIPAA is a measure of how serious the company is about the confidentiality of patient documents and your project. For no reason whatsoever should you entrust your project to a non-HIPAA compliant service provider.

Should Bill by Line – A service provider that bills by line (a line is equivalent to 65 characters) is far better than one that bills per minute of audio which charges even for moments of silence in the dictation recording.

Cost Benefits – Ask the medical transcription company what cost benefits you would get by outsourcing to them. Ideally, you should be able to reduce your operating expenditure by 30 to 40 percent when you outsource.

A Toll-Free Number Speaks Volumes – You should be able to get answers for your queries as quickly as possible. Email correspondence is not really going to help in that area.

Flexibility – A service provider that can offer you a choice of dictation options and also options for file transfer is a winner. For example, toll-free number or digital dictation machines for dictation and browser based secure transfer or FTP for file transfer.

Turnaround – Find a service provider that offers a turnaround time that meets your requirements.

Save Time and Improve Efficiency

Follow these tips for making the right choice of a medical transcription company. The ideal service provider can help you save time and also improve your efficiency.