Article

Outsourcing Conference Call Transcription Helps Companies Reduce Overall Costs

Written by Bob Kruse

Topic: Legal ServicesPublished May 11, 2012
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Outsourcing conference call transcription helps companies reduce overall costs which would otherwise be spent in more resources, office space and salaries. Conference calls are a major means of communication for businesses, legal practices and professionals. These and other modes of communication such as telephone calls, seminars, conferences, presentations and other law office and court communications such as court sessions, hearings, judgments, briefs, letters, and law office recordings in audio formats can be transcribed to the required text format. Flexibility in Sending Files Conference call transcription services are cost-effective and provided in a flexible manner. • The audio formats accepted include MPEG, MP4, MP3, AIF, DSS, MOV, and WMV. • The transcription company can capture conference calls live or receive audio files from clients through tape, CD, DVD, the digital dictation machine or by telephone. The latter two are common choices offered by transcription companies. They offer clients digital dictation machines through which they can dictate the file in digital quality. The company also provides a choice of dictating by telephone through its toll-free number. Files that are not in digital quality are converted before being transcribed. Great File Transcription Capabilities The audio files are accurately transcribed within the prescribed turnaround time. The files can be transcribed into text formats such as TXT, DOC, XLS, RTF, PDF, and others. Conference call transcription is provided by companies that have the right staff and the technical competency. • The trained transcribers are experienced in the technical topics which form the matter of your files and also make use of smart tools, which help them transcribe accurately. • But even after they transcribe, experienced editors and proofreaders subject the transcribed files to further quality checks. • All this is carried out within the turnaround time, so that you do not compromise on your efficiency because of delayed files. File Transfer Protocol (FTP) The FTP (File Transfer Protocol) is another advantage of conference call transcription services. This is a software-enabled program that ensures smooth transmission of the transcribed files from the transcription company to the client. It has a user-friendly interface that enables clients to easily familiarize themselves with it. The transcription company offers the required training to clients to install the FTP in their system. With the FTP, clients can monitor every step of the transcription, access past files, suggest changes to files already submitted for transcription and access transcribed files. Prices and Customized Turnaround Times With all these features, outsourcing conference call transcription seems quite a favorable option. There are also cost-effective plans offered by transcription companies. The rates vary based on the quality of the file, the presence of technical information and the turnaround time. Customized turnaround times are offered for files, even within a 24-hour period. The costs saved by not having to maintain staff exclusively for transcription, and the greater streamlining it ensures make conference call transcription services highly advantageous. Outsourcing conference call transcription helps companies reduce overall costs and increase their efficiency.

Article author

About the Author

MOS Legal Transcription Service, an Oklahoma based business process outsourcing company, performs conference call transcription services for business meetings, project meetings, regular team meetings and more.

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