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Articles from Melanie Drake | Selfgrowth.com
- Tips for Choosing a Great Book - by Submitted on Aug 11, 2009 from Melanie DrakeOver the holiday break, I received a call from a client who wanted to chat about our book reviews. She said her husband used our reviews to determine the best books to purchase for his key clients as gifts for special occasions. During our conversation, she asked me a question that actually ...
Views: 206 - Motivational Speaker: A Misnomer? - by Submitted on Aug 11, 2009 from Melanie DrakeWorking in the consulting, seminar and keynoting business, we receive a good number of calls from clients looking for a "motivational" speaker. I often struggle with that terminology. Very early in my career, I attended a number of programs which featured a "motivational speaker." I was very ...
Views: 257 - Tired of Hearing about Southwest and Wal-Mart? - by Submitted on Aug 11, 2009 from Melanie DrakeIn a recent conversation with a college professor friend of mine, he mentioned a growing phenomenon that occurs in most every one of his sessions with his students. He happens to teach Leadership and Organizational Development, and his classes include students in their late teens as well as ...
Views: 214(1 vote) - Life-long Learning - by Submitted on Aug 11, 2009 from Melanie Drake"Life-long learning" is a popular trend that continues to offer vast opportunities to all those who recognize its value. It also applies to more than a single segment of your business. For instance, consider its application in a key area such as customer service and satisfaction. Do your ...
Views: 225(1 vote) - Building Better Bridges: Networking for Personal Productivity - by Submitted on Aug 11, 2009 from Melanie DrakeMistakenly, networking is sometimes viewed or approached as selling, aggressive, simply passing out business cards, or used solely for personal gain. However, the true spirit of networking involves getting to know people and developing relationships, giving without obligation, and exchanging ...
Views: 179(1 vote) - Does MBWA (Management By Wandering Around) Still Work? - by Submitted on Aug 11, 2009 from Melanie DrakeTom Peters, alumnus of the management consulting firm of McKinsey & Company and one of today's best known and highest paid management gurus, first came to prominence in 1982 as he "knocked our socks off" with his eye-opening best-seller In Search of Excellence. This thought-provoking classic ...
Views: 6063(16 votes) - Sweat the Small Stuff for Great Customer Service - by Submitted on Aug 11, 2009 from Melanie DrakeUndoubtedly you’ve heard about the popular book series that started with Don’t Sweat the Small Stuff, followed by Don’t Sweat the Small Stuff at Work, …in Love, …with Your Family, etc. While these books relay a message containing a great deal of wisdom—-don’t let the little things in life stress ...
Views: 207(1 vote) - Dealing with Conflict - by Submitted on Aug 11, 2009 from Melanie DrakeDealing with conflict is a frequent concern for many organizations. Managers and supervisors have to deal with conflict on a daily basis. Many times conflict happens when people see situations differently. Often the potential conflict can be defused by understanding the other person’s point of ...
Views: 295(2 votes) - Employer of Choice - Just Another Buzzword? - by Submitted on Aug 11, 2009 from Melanie DrakeThere's a certain point in your business life where buzzwords become a nonentity. You've heard them all a million times. They soon mean nothing and actually become an annoyance. The list is endless...quality, empowerment, walk-the-talk, open-book management, win-win, Y2K, out-of-the-box, yadda, ...
Views: 247(2 votes) - Communication Keys for Success - by Submitted on Aug 11, 2009 from Melanie DrakeImproving communication is a major need for many organizations. Whether you are a manager, supervisor, or frontline employee, there are always opportunities to improve communication. Often, communication problems occur when people don’t pay attention to the basics. Here are five keys to ...
Views: 1457(1 vote) - Time is a Fleeting Thing - by Submitted on Aug 11, 2009 from Melanie DrakePart 1 You’ve heard it before—time favors no one; time is one of the great equalizers; and all the other truisms that describe this fleeting commodity that we all share. The truth is that although we can’t control the passage of time, we can make better use of the time we have. We're sharing ...
Views: 174(1 vote) - How to Select a Training Consultant - by Submitted on Aug 11, 2009 from Melanie DrakeIn times of rapid change, both small and large businesses today are increasingly viewing training as an investment, not a cost. If your business uses outside training consultants, you will want to maximize your return on this training investment. Qualified training consultants and seminar ...
Views: 177 - Creativity for Success - by Submitted on Aug 11, 2009 from Melanie DrakeCreativity and innovation are important keys to success in today’s rapidly changing world. Process improvement, problem solving, recruiting, retaining and motivating employees, decision making, dealing with limited resources, satisfying customers, and rapidly changing technology are all examples ...
Views: 1009(1 vote)