Business Etiquette Articles
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Business Etiquette is the set of written and unwritten rules of conduct that make social interactions between co-workers, clients, bosses and employees run more smoothly.
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- Represent Your Company Brand with a Professional Image - by Submitted on Oct 30, 2009 from Patty Buccellato“Management is doing things right; leadership is doing the right things.” - Peter F. Drucker In today's tough economy, leadership is more challenging than ever. Creating a productive and effective company entails setting standards and limits. One item that comes up often is image. The ...
Views: 24(3 votes)You must read the article to rate it. - Showing the Legitimate Home Business Accurately - No Easy Wealth - by Submitted on Oct 31, 2009 from Menandro TomasIf your business involves helping other people become successful in a Legitimate Home Business opportunity, you should always want to show them the clear view of what you are trying to promote. Do you share your work from home opportunity to others? If you do, this means that your main task is ...
Views: 35(3 votes)You must read the article to rate it. - Plagiarising Content is Not Ethical - by Submitted on Oct 18, 2009 from Lyn Prowse-BishopYou found it on the internet to it’s free to take and use right? Wrong. Just because you see something on the web doesn't mean you can grab it and pass it off as your own. Recently I was alerted to the fact that someone had taken an article of mine, changed 'VA' wherever it appeared to their ...
Views: 30(3 votes)You must read the article to rate it. - Forgiveness is a Team Sport - by Submitted on Oct 03, 2009 from Kristin RobertsonForgiveness and the workplace -- seems like an odd juxtaposition, doesn't it? We do not often think of forgiveness as having anything to do with the workplace, but surprisingly, forgiveness is an essential practice of a highly effective work team. Thanks to recent psychological and medical ...
Views: 35(1 vote)You must read the article to rate it. - Starting with Facebook - by Submitted on Oct 02, 2009 from Jody MaleySocial Media is on the rise. Most people are not aware of how they can integrate social media as a "Free Business Tool". There are many ways of using Social Media and how to use them properly. Here are some great tips for using FaceBook as a business tool. Enjoy and "pay it forward" to ...
Views: 35(2 votes)You must read the article to rate it. - Rules for Social Networking Common Sense - by Submitted on Oct 01, 2009 from Fred BlackSocial Networking is all the rage these days. Every Internet Business Guru Wannabe is proclaiming his or her secret method to making Twitter or Facebook or MySpace put dollars in your pocket. Well Bubba let me throw in my opinion. If you're using these social networks to promote you or your ...
Views: 60(7 votes)You must read the article to rate it. - Handling The Manipulative, Backstabbing Office Psychopath - by Submitted on Sep 25, 2009 from Andrew BaileyWe all have them. Those annoying, manipulative backstabbing colleagues. We normally label them as the 'office psychopath'. Male, female, it doesn't matter. In fact, Dr John Clarke, a lecturer at the Continuing Education Center at the University of Sydney and the author of two books on psychopaths ...
Views: 52(1 vote)You must read the article to rate it. - Interviewing During the Economic Downturn - How to Look Confident in a Job Interview - by Submitted on Sep 21, 2009 from Patty BuccellatoWhen you feel good about yourself, you radiate confidence. The same is unfortunately true when you're feeling desperate or negative, you then radiate discomfort and nervousness. The latter is not the nonverbal message you want to convey to potential employers today, or ever. Instead, the positive ...
Views: 47(3 votes)You must read the article to rate it. - 3 Steps to The Art of Conversation - by Submitted on Sep 19, 2009 from Danish AhmedDo you want to feel more love and connection in your life? One way to accomplish this is to have more conversations! It's that simple. Think about it... Have you ever been in elevator with a dozen people and nobody said a word to each other? Why do we sometimes hesitate and stop ourselves from ...
Views: 100(10 votes)You must read the article to rate it. - Is Money More Important than Fairness? - by Submitted on Sep 15, 2009 from Melani WardDid you know that social pain and physical pain light up the same regions of the brain on an MRI and that as far as the brain goes, social pain is just as harmful as physical pain? The brain also finds fairness intrinsically important. When people's brains are being monitored, scientist have ...
Views: 53(2 votes)You must read the article to rate it. - Facebook For Business DOs & DON'Ts: Writing On Other People's Walls - by Submitted on Sep 11, 2009 from Charlene MurphyAs you know, the world is on Facebook with over 250 million active users. Never before have we had the opportunity of a global market at our fingertips, for FREE, I might add. Facebook is growing at a staggering rate and many of us are using Facebook for business, which is completely ...
Views: 58(1 vote)You must read the article to rate it. - Winning at Working--Workplace Ladder Fuel - by Submitted on Sep 04, 2009 from Nan RussellMaybe you received the email offering cash in exchange for testing the Microsoft/AOL email tracking system. Or you heard that theaters were using subliminal advertising to increase sales of popcorn and soft drinks. Maybe it was the "buy one, get one free" Porsche promotion that caught your ...
Views: 36You must read the article to rate it. - Pet Peeves About the Way You Communicate - by Submitted on Aug 30, 2009 from Karen ReismanPet Peeves About the Way You Communicate Karen Cortell Reisman, M.S. The Wall Street Journal dedicated an entire front page of its Journal Report to the issue of pet peeves. The subtitle, adjacent to a pictured unhappy woman ripping her phone in half, asks “Why do cellphone customers have ...
Views: 57(2 votes)You must read the article to rate it. - Has The 'Crackberry' Taken Over Your Life? - by Submitted on Aug 30, 2009 from Wendy Dashwood-QuickHave you had a meeting with someone recently where you had a sneaking feeling that there were three people in the conversation?? There you were in the coffee shop or restaurant chatting away but every 10 seconds or every couple of minutes you heard a “Beep!” and the person you were talking ...
Views: 45(2 votes)You must read the article to rate it. - ***Hiring People for Tele-Sales? Why Not Select Those Who Speak Intelligibly! - by Submitted on Aug 29, 2009 from Nancy DanielsIt is Saturday morning and I just received a phone call on my business line from a man who was doing a survey. The person he wanted to speak to had to be male and had to be over 21. [Thankfully, I was able to respond politely that I did not ‘fit the bill’ and proceeded to quickly end the ...
Views: 60(2 votes)You must read the article to rate it. - The Paul Newman Way to Buy Office Supplies: Give Something Back Office Supplies - by Submitted on Aug 27, 2009 from Intent.com AuthorsGive Something Back, an office supply company with an unusual business model, won two accolades from Inc. Magazine in the same year; it was billed as one of the country's fastest growing companies and lampooned as the worst corporate name in America. I spoke with Give Something Back's Mike Hannigan ...
Views: 52(3 votes)You must read the article to rate it. - Business Rituals? - by Submitted on Aug 25, 2009 from Intent.com AuthorsRituals. DO YOU HAVE A W.B.R. (Weekly Business Ritual)?? I love this topic. We all have rituals. Some that help us and have us take care of ourselves and others that hinder us and get in the way of us thriving. I spoke with a group of Big Fish today (www.bigfishnation.com) and here were some ...
Views: 54(1 vote)You must read the article to rate it. - In the Finance Industry, Building Trust Begins with Your Wardrobe - by Submitted on Aug 21, 2009 from Patty BuccellatoIn the hard-hit finance industry, building trust with clients unnerved by the shaky economy is critical. Creating a trustworthy image begins with the most visible element of your personal brand - your wardrobe. Expectations for the finance industry are more conservative than other business ...
Views: 67(2 votes)You must read the article to rate it. - Minding Your PDA P’s and Q’s - by Submitted on Aug 21, 2009 from Diane CraigNew party protocols? I’d venture to say that PDAs are more commonly carried than pens, or even combs, in the pockets and purses of most urbanites. Every week, I receive questions for BlackBerry etiquette or iPhone protocols and our May newsletter provided tweetiquette tips. Social ...
Views: 63(1 vote)You must read the article to rate it. - Collaboration - by Submitted on Aug 17, 2009 from Intent.com AuthorsIt is highly appropriate that this posting is principally written by my friend, colleague, and collaborator Elad Levinson. If it weren't for Elad, I doubt I would have written Working for Good: Making a Difference, While Making a Living last year. Elad's insights, support, guidance, and ...
Views: 61(1 vote)You must read the article to rate it. - Improving Employee Retention In Your Business - by Submitted on Aug 11, 2009 from Julie JohnsonIf you are a business owner then you know the importance of keeping good employees. They will make or break your business because they are who the customer sees and deals with when you are not there. There are so many levels of good service. You can be timely and efficient and still leave your ...
Views: 68(1 vote)You must read the article to rate it. - Document Dilemma - by Submitted on Aug 26, 2009 from Diane CraigManaging your office environment Apple Stores across North America take pride in being paperless environments. They use technology to circumvent reams of paper, with only an occasional departure from their paperless guidelines. Apple may be the exception, rather than the rule. If memory serves, ...
Views: 88(1 vote)You must read the article to rate it. - 3 Secrets to Tweeting Your Brand and Business Successfully - by Submitted on Aug 02, 2009 from Dainaz S ILLAVAAre you a Tweet addict? I am so passionate about social media that everyday I enjoy the infinite ways people post tweets and how they bring out their personalities and brand messages. If you are a business owner it is very important for you to feel deeper connection to the customers and ...
Views: 80(3 votes)You must read the article to rate it. - Business Gifts Follow Guidelines - by Submitted on Jul 27, 2009 from Julie JohnsonBusiness gifts can make a favorable impression for your firm, but most organizations have rules regarding what gifts their employees can receive. You should ask about a firm's policy before giving gifts to one of their employees. However, it is impractical to ask about these rules before ordering ...
Views: 69You must read the article to rate it. - Three Keys to Excellent Customer Service - by Submitted on Jul 21, 2009 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 113(2 votes)You must read the article to rate it. - Forbidden Words - Cursing and Swearing - by Submitted on Jul 21, 2009 from Diane CraigEarlier this month, Global News asked me to appear on the 6 o’clock news to comment on the social taboo of foul language or cursing and swearing. I was being asked to comment on the etiquette of cursing–an oxymoron if ever I heard one! (Swearing – meaning solemn promise – is another ...
Views: 100(1 vote)You must read the article to rate it. - Networking is Not Selling - by Submitted on Jul 20, 2009 from Kaya SingerYou've probably all had the "used car salesman" experience at networking groups. You meet a new person, and doing the normal protocol, you politely ask them what they do. They immediately launch into a passionate pitch about how wonderful their product is and assure you that you'll be dead next ...
Views: 74You must read the article to rate it. - RSVP or Répondez s’il-vous-plait - by Submitted on Jul 19, 2009 from Diane CraigTranslation: please respond A client writes: There seems to be a lot of confusion about RSVP. I noticed this with two invitations I recently sent out. The first was to an intimate bridal shower at my home, and the second, to a costly destination wedding. I understand my experience was ...
Views: 89You must read the article to rate it. - Achieving Recession Chic: 10 Affordable Style Strategies - by Submitted on Jul 17, 2009 from Patty BuccellatoWith consumer confidence levels low, even the most enthusiastic shoppers are acting with caution. Some are even cutting back as the recession progresses. According to The NPD Group's Economy Tracker (March 2009), confidence levels have dropped to 36.7, down from 38 in October. The number gives ...
Views: 98(1 vote)You must read the article to rate it. - Paying Out of Appreciation or Obligation! - by Submitted on Jul 01, 2009 from Charlene RashkowThe attitude one has when paying for services rendered is a subject that few people acknowledge or even consider, yet the impact on the recipient goes far beyond simply writing a check or depositing money into someone's account. I had the good fortune of working with a client who demonstrated ...
Views: 150(2 votes)You must read the article to rate it. - Get a Grip! Six Handshakes You Need to Know - by Submitted on Jun 03, 2009 from Lillian BjorsethWhile people may decide 10 things about you within 10 seconds of seeing you, it takes only 1-3 seconds to speak volumes through your handshake. Having a firm handshake is essential in the business world. It’s a key ingredient in creating a good first impression. President and Michelle Obama ...
Views: 165(1 vote)You must read the article to rate it. - Style: A Time and Place for Everything - by Submitted on May 31, 2009 from Sandy DumontFashion comes and goes with the whims and moods of the moment—often with little or no concern for the results in the mirror. Thus, being in style is not the same as having style. Having style implies that one is a creature of natural refinement and elegance. Being in style suggests that a person ...
Views: 108You must read the article to rate it. - Three Sure-fired Ways Small Town Businesses Can Lose Customer Loyalty - by Submitted on May 27, 2009 from Patricia SimoneauI live in a small rural community in Western Canada, sandwiched between a “small city” of about 80,000 and a major metropolitan center. There’s a lot of pressure to buy from local businesses in order to support our entrepreneurial base. I’m in favor of keeping it local whenever it’s ...
Views: 117You must read the article to rate it. - ***Gentlemanly Ways - by Submitted on May 18, 2009 from Shannon SmithIn this hyped and frenzied world of impersonal communication, most people have forgotten the value of common courtesy, decent manners and correct social etiquette. “The world was my oyster until I used the wrong fork.” -Oscar Wilde Today the rigid rules of “society” of years gone by have ...
Views: 116You must read the article to rate it. - Send Your VP of Sales and Marketing a Thank You Note (They're Not Just for Job Interviews) - by Submitted on Jul 29, 2009 from Peggy McKeeMany sales reps who spend time with upper-level people in their organization (for example--they go on a few sales calls with you, they sit down with you to talk, etc.) feel intimidated and as if they are wasting that person's time. Don't feel that way. They don't. If you are a rising star in your ...
Views: 131You must read the article to rate it. - Consider Your Source and Gudie for Ethic Practices When Formulating Corporate Policy! - by Submitted on May 12, 2009 from Bobby MillerDetermining what should be your business practices and how you set policies is something that we need be very careful of. We should approach our research and advice we follow with a little extra caution and with an objective eye. As we look at what is happening in the global economy, we can only ...
Views: 114You must read the article to rate it. - How to Write a Resignation Letter: Resigning on a Positive Note - by Submitted on May 07, 2009 from Michael LeeIf you’re entertaining thoughts of leaving your current office, you’d better learn how to write a resignation letter the right way. Even if you have one foot already out the door, it is no excuse to submit a shabby letter. Learning how to write a resignation letter properly gives your boss the ...
Views: 245(2 votes)You must read the article to rate it. - ***Meeting Mastery - by Submitted on Apr 30, 2009 from Shannon SmithIf you conduct a number of meetings a week and they seem to get longer and longer, and accomplish less and less, here are some guidelines on how you can hold a meeting that is more productive and positive. We have all attended meetings that seem to go on and on and on… but it is only if you let ...
Views: 93You must read the article to rate it. - Email Etiquette - by Submitted on Aug 05, 2009 from Laurie BornsteinHave you ever received an email message from someone you don't know? Have you ever received a message or chain letter that someone forwarded to you and deleted it without opening it? Have you ever received a message without a subject in the subject line? Have you ever received a message with LOTS ...
Views: 138You must read the article to rate it. - Body Language and Behaviour Bloopers - by Submitted on Apr 22, 2009 from Diane CraigBody language and tone of voice convey 93% of our messages - not words - according to Dr. Albert Mehrabian, international expert on non-verbal communication. Surprisingly, spoken words account for only seven percent of what listeners perceive. With this in mind, let's visit some ...
Views: 232(2 votes)You must read the article to rate it. - Being Aware of Unique Cultural Needs - by Submitted on Apr 22, 2009 from Tom HopkinsIf you do business with people from cultural groups different than your own, you would be wise to invest some time understanding their cultures as well as their needs in terms of your products and services. You may not necessarily be doing business with people in another country, but with those ...
Views: 104You must read the article to rate it. - How to Recover from Bloopers, Blunders and Faux Pas - by Submitted on Apr 22, 2009 from Shelle Rose CharvetThe dictionary defines a faux pas, as a false step (which is the literal translation from French) or a breach of etiquette. A blunder is a stupid mistake, to move awkwardly or stumble or to utter stupidly or confusedly. Bloopers are defined as a clumsy mistake, especially one made in public. Have ...
Views: 123You must read the article to rate it. - Training and Corporate Culture - by Submitted on Apr 20, 2009 from Rene StrydomCorporate culture, can be described as a way of business life within an industry and is created, maintained and projected by an underlining set of beliefs. The culture within an organisation is often shared subconsciously, by management and staff members and can also be referred to as the ...
Views: 120You must read the article to rate it. - How To Work With Less Staff - by Submitted on Apr 16, 2009 from Niall KennedyIf your manager keeps complaining and becomes a victim then everyone loses. Since you are in this situation you should decide immediately that it is not an ideal and make a commitment to putting your best foot forward. Here is an easy guide to follow: 1. Choose your attitude. Positive attitudes ...
Views: 93You must read the article to rate it. - The Unhappy Client - by Submitted on Apr 02, 2009 from Terri CareyCustomer Support is a large part of what I currently do as well as what I have done over the last 20 years. Of all of the things we have to do to make a business run, attending to the customer is one of the most important. Without the customer, there would be no business. Over the years of ...
Views: 115You must read the article to rate it. - Battle of the Generations - by Submitted on Apr 01, 2009 from Bonnie PriceNot since the women's movement caused an uproar over the "Battle of the Sexes" has there been so much press about a change in the workplace. The "Battle of the Generations" has been getting a lot of attention in the past several months and it's mostly centering on the youngest generation in the ...
Views: 107You must read the article to rate it. - You Are What You Wear - by Submitted on Mar 17, 2009 from Joan CurtisHow do you tell someone what not to wear? When it comes to looking professional, many factors come into play. We all recognize the need to be clean and pressed (right?), but what about our hair or our nails or the scuffs on our shoes? I remember years ago interviewing candidates for a CEO ...
Views: 97You must read the article to rate it. - Is It A Hoax Or Is It Real? - by Submitted on Feb 28, 2009 from Andrew MalekMany of us have received e-mail from friends, family members, or coworkers that seemed too shocking, funny, or weird to be true. Will private cell phone numbers soon be provided to telemarketers, causing you to pay for everything from aggressive insurance sales calls to credit card companies asking ...
Views: 97You must read the article to rate it. - Conflicts at Work - by Submitted on Feb 26, 2009 from Leland ShieldsDo you ever come home steaming about an interaction you had that day in your place of work? Are there people at your job you avoid or wish you could avoid? Do these relationships sour your job satisfaction? If so, you are not alone. A study in the mid 90’s reported that 84% of companies surveyed ...
Views: 110You must read the article to rate it. - What's your rate of return for investing in your personal business image - by Submitted on Feb 25, 2009 from Diane CraigWhat’s the rate of return for investing in your personal business image? Is there evidence that corporate bottom lines correlate with polished business manners? Does the manner in which an individual presents oneself, both in dress and behaviour, contribute to increased profitability? I’ve ...
Views: 100You must read the article to rate it.
