Date: | February 27, 2018 - 1:00pm - 2:00pm |
Timezone: | (GMT-05:00) Eastern Time (US & Canada) |
Location: | Training Doyens 26468 E Walker Dr, Aurora, CO, 80016-6104, United States |
Website for Event: | http://bit.ly/2BO9DsA |
Topic: | Human Resources |
Description: | OVERVIEW Interaction with people includes dealing with different personality styles, temperaments and situations. However, being a service provider you need to satisfy your customers, whether they are difficult or not. Join our new webinar to learn the tips and techniques of dealing with difficult customers. WHY SHOULD YOU ATTEND Attend this informative audio conference and learn what you need to know to improve your skills when it comes to dealing with difficult customers. From learning how to recognize when a customer situation is likely to be difficult to specific response skills, completing this training will help make sure you’re better prepared the next time you face a difficult customer interaction. AREAS COVERED • Maintaining control in difficult customer situations SPEAKER Mary Gormandy White, M.A., SHRM-SCP, SPHR is managing director of MTI Business Solutions, a leading corporate training/talent development firm working with clients throughout the U.S. She specializes in training, assessment and consulting services focused on building better workplaces through developing skills related to HR, management, leadership, workplace relationships, communication, team building, conflict management, employee selection and more. For more details click on this link: You may also refer to this link: https://www.trainingdoyens.com/product/50089-domestic-violence-policy-fo... Ticket Price: Live Webinar : $159 Recorded Webinar : $199 Training DVD or USB Flash Drive : $379 Super Combo Offer : $289 Super Combo Offer 2 : $429 |
Contact Name: | Training Doyens |
Contact Email: | support@trainingdoyens.com |
Contact Phone: | +1-720-996-1616 |