Robert Moment has a heart and love for people. Robert doesn’t think out of the box , he “throws the box away”. Robert loves to push the envelope with innovative ideas and concepts that achieve marketing success.  He didn’t color within the lines in school.  Founder of The Moment Group a small business marketing and customer service consulting firm based in Arlington , Virginia  serving clients globally. The Moment Group has a stellar reputation for providing clients with small business marketing ideas and strategies that generate profitable results and customer service training that create ‘wow” customer experiences.

Robert Moment is the author of Invisible Profits: The Power of Exceptional Customer Service and It Only Takes a Moment to Score.  Here’s what Millionaire business mastermind, bestselling author , speaker and consultant Brian Tracy(www.briantracy.com)  said about Robert’s book , It Only Takes a Moment to Score , “Your ability to quickly build trust and rapport with customers is the key to your success , and the SCORE (Sincerity, Commitment, Openness , Reliability, Execution) System shows you how to do it quickly”.

Robert Moment was one of the leading small business experts chosen to write a chapter in the bestselling book , Streetwise Small Business Book of List by author Gene Marks. Robert has interviewed on Entrepreneur Magazine Radio a number of times and other radio shows .

2008 - Top Five feature in Word of Mouth Marketing Association (WOMMA) newsletter.

2008 - The Industry Source Magazine. Wrote marketing  article.

2008- RainToday.com – Premier online Marketing Magazine for Service Professionals. Wrote marketing strategy article.

2008- Customer First Magazine Global Magazine for Customer Service Professionals based in London- Featured article on customer service.

2008- Entrepreneur Magazine Radio Interview

2008- Calling All Authors Radio Interview

 Robert’s published  business articles have appeared in newspapers, magazines and online newsletters. Here is just a small sampling:  Start Your Own Business, Zig Ziglar, Rain Today, Customer First ,  Reading Eagle Newspaper, Spectrum Imaging , American Chronicle, Carolina News, Veterinary Economic, Australian Business , and many more both offline and online .

As a small business and marketing coach, speaker and author, Mr. Moment’s greatest actual talent is seeing hidden possibilities overlooked assets and underperforming activities and resources – which no one else recognizes.