I admit to having had a recent “wake-up” call about awe. I learned that it doesn’t take much to have an experience of “awe,” and the benefits are long-lasting. Admittedly, up until recently, I underestimated the importance of awe in helping me super-charge my focus, creativity and ... Views: 20
I often hear leaders in organizations say things like: "We want to build a culture of accountability" or "We'd like a sales-driven culture" or "We want to create a culture where the customer comes first." It is one thing to identify the kind of culture you want to develop and another to fully ... Views: 70
Every organization goes through change. Perhaps yours is:
Emerging from a merger or acquisition
Recovering from a crisis
Preparing to enter a new market or re-branding
Whatever the change, it is essential not only to manage the immediate logistics and requirements inherent in that ... Views: 43
Clients are curious about how I manage to get so much done. They ask how I manage my continuously growing business, travel to speak at association summits and free time for the important people in my life.
Before you assume I have a magic wand in my back pocket, I have a number of ... Views: 47
Are you among the 80 million Americans born between approximately 1982 and 2001? Look around. Have you noticed that you make up about a third of your workplace? The U.S. Bureau of Labor Statistics has noticed and they say that what’s more, in just five more years, you presence will jump to 46% ... Views: 70
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Why Better Is Better Than Best - by Donald Pillai - Author of You Are Better Than That - How to re-ignite your spark, re-claim your place in the world, and shine like never before.
No matter what your present circumstances are, the first step to becoming better is the commitment to do just that. It is amazing how many businesses, marketing gurus, mentors, coaches lawyers and doctors, even rocket scientists like to present themselves as "the best." To claim that you are the ... Views: 94
A Mission Every Employer Has with Every Employee
Dr. Bill Cottringer
“The obscure takes a while to see, but the obvious even longer.” ~Anonymous.
The above quote relates to a lesson I seem to have to keep relearning and remembering from the first book I wrote several years ... Views: 163
Over the past couple of weeks I’ve hosted open Q&A calls where I hop on the phone and those who join in can ask me as many questions as they have in the time allotted. I’ve been offering these with no opt-in and no replay. It’s amazing how many people are showing up live. I suppose it’s because ... Views: 95
More every day experts are finding forums a great way to promote their teleseminars. I am a proponent of participating in only a few forums you can post to on a regular basis rather than dozens you have no time for. A great way to increase your telseminar visibility is to effectively use your ... Views: 198
When it comes to offering teleseminars the fact is there is an incredible amount of competition. In years past this was not the case. There were a handful of people offering their training by way of a teleseminar. Today this is not the way it is. Teleseminars are a dime a dozen. Does that mean ... Views: 189
Whether you plan to create a bestselling book or via the Internet or you plan to go the traditional route with a major publishers, it will ultimately be up to you how you create, handle and release your freshly written masterpiece. Many new authors are under the mistaken impression that they ... Views: 111
The world’s super power leader was at it again last week, winning fans with his charm and wit during a speech at the University of Queensland during the G20 Leaders’ Summit in Brisbane.
Despite detractors who say he is all talk and no action back home, everyone was of the opinion that ... Views: 72
If your company or organization wants to embark upon or has recently undergone a significant change, it is vital that you know how to make your employees become your best ambassadors and not your worst enemies through the process. Chicago communication consultants will tell you that the success ... Views: 126
Is your meeting communication mysterious? We spend a lot of our time in meetings; so much so that in companies a common complaint is there isn’t enough time to move our projects ahead during the work day. We compensate by working longer days, often bringing home work in the evening or on the ... Views: 138
The Emotional Intelligence Theory (EQ) was first developed in the 1975 by Howard Gardener, in his book, The Shattered Mind. In 1990, psychologists John Mayer, and Peter Salovey published a crucial article on the Emotional Intelligence Theory that would later go on to garner much attention. ... Views: 87
The American psychologist, David McClelland theorized the Needs Theory, also known as the three-dimensional theories. The three-dimensional theory further refines and builds upon Maslow's hierarchy of needs. So what does this model explain? It says that the need for achievement, power and ... Views: 76
Here is a novel idea if you are a tough boss. Get fair. Fast. That is, if you want to hold on to your employees, especially millennials. Whether your realize it or not, employees expect the American workplace to be a kinder, gentler place in which to work. So tough guy or tough gal, get ... Views: 153
George Eliot noted, “It is never too late to be what you might have been.” If who you might have been is someone with more charisma, it’s definitely not too late to learn how to be just that.
There you are at the podium, presentation in hand but you’ve got one problem. Your hands are ... Views: 256
“A Sales manager’s job is to move sales people to do what works.” This is Part III of the key elements – “Move” (I), “Do” (II), and “What Works” (III)
A very wise sales guru once told me, “If a sales person is unruly, not conforming to policy, etc., but really selling well, keep him (or her) ... Views: 101
An Ever-Growing Gap Between Managers And Employees In The Information Age
When we first started on the path of the Information Age in the early eighties, we had no earthly idea where it was going to take us. Ironically, here in 2014, we still don’t know the answer ... Views: 127
At the core of every successful company is a high-effective team. As a business leader, one of your main responsibilities is working with your employees and getting them motivated and able to accomplish the goals that you’ve set out for them. This isn’t a process that’s set in stone, and as such ... Views: 188
It was Boss’s Day on the 16th October. I was listening to the radio as I drove out to do a keynote address to heads of private banks. My mind was systematically going through the points I had to raise during my talk but it was a difficult task as the DJ was getting callers to share how they ... Views: 97
Despite the fact that hourly employees make up the majority of the workforce in most developed countries, employers are still unable to find enough candidates who are qualified for the job. Not only that, companies, big and small, often fail to retain their best workers long enough to capitalize ... Views: 162
On average, dealing with distractions and interruptions at work can consume more than two hours out of your whole workday. It’s no different at home.
The boundaries between work and life are blurred and technology and our fast-paced lives interfere with our productivity and sense of ... Views: 195
Steve, a CEO client, recently relayed a story that captures an important idea for leaders; the need to let go of certain beliefs, habits and approaches in order to create something different. He told me he and his wife were recently cleaning out their basement storage room. There were piles ... Views: 134
Management is a coveted profession both in style and status. Management professionals and graduates are expected to be at par with established standards in their professional lives. There is also a lot of pressure on them to perform regularly and provide some expected quality ... Views: 230
In most circumstances, there's no easy way to go about obtaining a promotion at work. A promotion can really stretch you and show the company you work for what you are really capable of. Sometimes a promotion opens up and you can be offered one in occasional cases, or you have to make yourself ... Views: 170
It started when a Monarch butterfly appeared in my garden, lighting on the only milkweed plant in the yard. My leadership & life lesson was about to begin:
I discover that Monarchs lay tiny, pinpoint-sized eggs ONLY on milkweed. The tiny caterpillars (larvae) emerge and begin gorging ONLY on ... Views: 202
Engaged leadership requires a high degree of self-awareness. Leaders who learn that the way they are being impacts every single interaction, conversation and relationship are ahead of the game. It may sound obvious, but it is the first step towards truly engaged leadership.
The first ... Views: 248
He marched down the hall towards me. He wore a black suit, white shirt, and a gray tie that matched his silver hair. Oh no, I thought to myself, it's Mr. McNulty, the executive director of this entire YMCA. Ten yards from me, he stopped and bent down to pick up a candy wrapper that had escaped ... Views: 196
As busy entrepreneurs we juggle a lot of balls. Client requests, team member demands, family demands…the list goes on and on and on.
When you have so many balls in the air, eventually you’re going to drop one. It happened to me today. I received an email from a client asking me if I sent a ... Views: 213
In our complex and ever evolving world, another crisis is just around the corner. Just turn on the news and witness much of the “breaking news” within local state and federal governments and in the private sector business community. Crisis leadership consists of leadership skills and techniques ... Views: 247
In addition to the Chief Executive Officers using the information presented here, Boards of Directors are also encouraged to apply the following content as the basis for either CEO evaluation or for CEO selection; a task that Boards are finding themselves having to make more frequently. ... Views: 229
20 Writing Tips for Better Results
By Bill Cottringer
Excellent writing has never happened by chance. It takes open-mindedness and an insatiable drive to continually learn how to improve what you are trying to say and the hard work that goes along with that challenge. Excellent writing ... Views: 265
The impetus for this article comes from the thousands of miles I have traveled and the many places I have stayed in my work as a leadership consultant and professional speaker. Depending upon the city and the client, the range goes from residential inns to five star resorts, from boutique ... Views: 198
"I'll get back to you on that." I uttered these famous last words to a graduate student at UCLA way back when I was selling for Siemens Medical Systems. I never did get back to him. I became busy and forgot about his request. Not a big deal, right? it wasn’t as HE was the person buying the ... Views: 216
Working as a virtual assistant for the past seven years, I’ve worked with a wide variety of clients. Different industries, personalities and managing skills can either make for a good relationship or a bad one.
Having a team of my own, also allows me the opportunity to see things through the ... Views: 243
Can you guess the name of the leader described below?
A new chief executive, one of the youngest in his nation's history, is being sworn into office on a cold and cloudy day in January.
He was raised a Catholic.
He rose to his new position in part because of his vibrant charisma.
He is ... Views: 201
Sales managers are the key to a company’s selling success. Their job is to move sales people to do what works. This is a three part article that reviews the key elements of the previous statement about a sales managers role – move, do, and what works.
In the book Drive by Daniel ... Views: 276
In a survey of 359 corporate officers and 6,900 managers from 77 firms, the McKinsey organization reported that only 7% of respondents agreed that their companies had enough talented managers. (1) Even more alarming was the mere 3% who agreed with this statement: "We develop people effectively." ... Views: 187
Being an entrepreneur is an amazing journey. At some point in this journey, you’re going to need a team. Your industry, size of business and future goals will determine what kind of key players you need on your team.
Now when I say team, I don’t mean a dozen full-time staff members or ... Views: 295
In a study of over 1,000 mid-level leaders, Professor David Antonioni concluded that the best juggle three roles -- managing, leading, and coaching. (1) Middle leaders are those one level above supervisors and at least two levels below the CEO. Do you ever feel as if you’re stuck in the middle, ... Views: 205
Consider these glum facts: Only one in eight workers worldwide are engaged at work, but according to Gallup's new 142-country study on the State of the Global Workplace, engagement varies considerably according to the region and country in which these workers live and their economic and social ... Views: 224
There are times when you shouldn’t tell the truth.
I value honesty and integrity. You do too! Yet there are times when you shouldn’t “tell the truth”.
“Really?” you may ask.
Yes, really! Whether you’re an executive, entrepreneur, coach, consultant or other leader, don’t get caught in ... Views: 338
My first job after graduate school was coordinating research at the University of California at San Diego (UCSD). I had the privilege of working with an extraordinary team led by luminary leader, Dr. Victor Froelicher. In the four years that the nucleus of our small, productive, and highly ... Views: 205
Emotions are a feedback mechanism. The dictionary defines feedback as ‘information returned to the source.” Thus, emotions contain information for us. They are meant to help us manage our attention. If you do not manage your emotions and pay attention to the emotions of those around you, you ... Views: 213
Leaders are the target of a lot of writing. Blogs, articles, courses. I know. I’m one of the perpetrators. Executives, coaches, consultants and entrepreneurs are leaders - of small to large teams and organizations. If you are one, the writing targets you.
Much of the advice is useful. ... Views: 357
Traffic lights are also called signals because they provide information that directs our future action. They “signal” us to stop, go, or in the case of yellow… hit the gas and race through the intersection. (Maybe I don’t have that last signal quite right.) Emotions are signals too. They contain ... Views: 216
"Whenever you find yourself on the side of the majority, it is time to pause and reflect." ~ Mark Twain
What makes you different?
One thing that makes humans amazing is that there are not (and never have been) two people that are exactly alike. Try matching your fingerprints or dental ... Views: 227
This week I had an opportunity to reflect about gratitude, both for my clients and for myself. It was not an exceptional week, except for one thing; every single client took the time to acknowledge the positive impact our coaching work was having on them, professionally and personally. I ... Views: 349