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Although it might seem that running your business online is easier and there are less problems than in the traditional lines of business, this is often far from true. You will have to deal with many issues, and you need to make sure that you provide excellent service, ... Views: 13
The thoughtful sense of community can be advantageous in the improvement of renting possibilities. If the owners provide proper and prompt service, they can surely make the community members happy and live in harmony with you.
Prospective tenants always look for a place which they can call a ... Views: 14
A new report from Gallup, based on extensive polling, finds only 10% of managers have what it takes to be "a great manager."
Deep breathe before you fire the lot or cry foul.
First, Gallup didn't just make up these numbers. They measured the engagement levels of 27 million employees in 195 ... Views: 25
There is a lot of lip service given to the importance of working as part of a team, especially in the working world. We are treated to the same old homilies like "There's no 'I' in team", "Check your ego at the door," and other words to that effect. While this is all well and good, sometimes the ... Views: 37
While the economy has rebounded considerably in many areas of the country since it crashed a few years ago, many people continue to struggle. Some of the most common reasons people struggle financially relates to high debt levels, low savings balances and insufficient budgeting efforts. If you ... Views: 90
Whether you have a large, full time staff or one full time employee and then a number of contractors or other types of team members, you still do a lot of managing, delegating, and serving as a leader.
Even if you’re a true solopreneur, you need leadership skills to keep yourself motivated ... Views: 74
Every business needs help. You can't do it all alone.
Your team is central to your business. Even if you have part-time or virtual help, you still have a team supporting you. If you're just starting out, your team may only include your accountant, your lawyer, and your banker.
So how do ... Views: 62
According to Pew research, for the first time, the millennial generation, those aged 18- 34, are now the largest segment of the workforce.
If you worked with millennials, you might not be surprised to learn that millennials have a reputation for being married to their phone, using them to ... Views: 97
Since my early 20’s, I’ve come a long way in cultivating effective interpersonal skills considering the rough edges in my personality that had to be refined during my first few years of management. Fortunately, I had the support of great bosses, co-workers, and straight up friends to serve as a ... Views: 162
Simon Sinek, author of "Leaders Eat Last: Why Some Teams Pull Together and Others Don't" says leadership lies in placing others first. He believes it isn't about being the boss, or having all the answers, or even being the most qualified. True leaders accept the responsibility of how well their ... Views: 89
Elizabeth knew that something was wrong at work.
She was being interrupted during discussions, ignored in conversations, and excluded from meetings. She didn’t have a clue what it was about, but the stress of not knowing was undermining her confidence.
Elizabeth felt confused, ... Views: 205
When your business starts to grow beyond start up and into second stage, you’ll need to expand your capacity to take on more. If you’re thinking how that can be possible when your day is already overfilled, then something needs to change.
If you’re constantly delaying decisions or putting off ... Views: 179
Stop me if you’ve heard this one. A really great employee is “rewarded” with a promotion to a leadership position, and now they are failing miserably. You’ve noticed their motivation and drive decline, and their stress increase exponentially. “They were so good,” you say to yourself, “what ... Views: 266
I admit to having had a recent “wake-up” call about awe. I learned that it doesn’t take much to have an experience of “awe,” and the benefits are long-lasting. Admittedly, up until recently, I underestimated the importance of awe in helping me super-charge my focus, creativity and ... Views: 146
I often hear leaders in organizations say things like: "We want to build a culture of accountability" or "We'd like a sales-driven culture" or "We want to create a culture where the customer comes first." It is one thing to identify the kind of culture you want to develop and another to fully ... Views: 239
Every organization goes through change. Perhaps yours is:
Emerging from a merger or acquisition
Recovering from a crisis
Preparing to enter a new market or re-branding
Whatever the change, it is essential not only to manage the immediate logistics and requirements inherent in that ... Views: 187
Clients are curious about how I manage to get so much done. They ask how I manage my continuously growing business, travel to speak at association summits and free time for the important people in my life.
Before you assume I have a magic wand in my back pocket, I have a number of ... Views: 200
Are you among the 80 million Americans born between approximately 1982 and 2001? Look around. Have you noticed that you make up about a third of your workplace? The U.S. Bureau of Labor Statistics has noticed and they say that what’s more, in just five more years, you presence will jump to 46% ... Views: 241
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Why Better Is Better Than Best - by Donald Pillai - Author of You Are Better Than That - How to re-ignite your spark, re-claim your place in the world, and shine like never before.
No matter what your present circumstances are, the first step to becoming better is the commitment to do just that. It is amazing how many businesses, marketing gurus, mentors, coaches lawyers and doctors, even rocket scientists like to present themselves as "the best." To claim that you are the ... Views: 305
A Mission Every Employer Has with Every Employee
Dr. Bill Cottringer
“The obscure takes a while to see, but the obvious even longer.” ~Anonymous.
The above quote relates to a lesson I seem to have to keep relearning and remembering from the first book I wrote several years ... Views: 347
Over the past couple of weeks I’ve hosted open Q&A calls where I hop on the phone and those who join in can ask me as many questions as they have in the time allotted. I’ve been offering these with no opt-in and no replay. It’s amazing how many people are showing up live. I suppose it’s because ... Views: 226
More every day experts are finding forums a great way to promote their teleseminars. I am a proponent of participating in only a few forums you can post to on a regular basis rather than dozens you have no time for. A great way to increase your telseminar visibility is to effectively use your ... Views: 484
When it comes to offering teleseminars the fact is there is an incredible amount of competition. In years past this was not the case. There were a handful of people offering their training by way of a teleseminar. Today this is not the way it is. Teleseminars are a dime a dozen. Does that mean ... Views: 295
Whether you plan to create a bestselling book or via the Internet or you plan to go the traditional route with a major publishers, it will ultimately be up to you how you create, handle and release your freshly written masterpiece. Many new authors are under the mistaken impression that they ... Views: 218
The world’s super power leader was at it again last week, winning fans with his charm and wit during a speech at the University of Queensland during the G20 Leaders’ Summit in Brisbane.
Despite detractors who say he is all talk and no action back home, everyone was of the opinion that ... Views: 183
If your company or organization wants to embark upon or has recently undergone a significant change, it is vital that you know how to make your employees become your best ambassadors and not your worst enemies through the process. Chicago communication consultants will tell you that the success ... Views: 275
Is your meeting communication mysterious? We spend a lot of our time in meetings; so much so that in companies a common complaint is there isn’t enough time to move our projects ahead during the work day. We compensate by working longer days, often bringing home work in the evening or on the ... Views: 280
The Emotional Intelligence Theory (EQ) was first developed in the 1975 by Howard Gardener, in his book, The Shattered Mind. In 1990, psychologists John Mayer, and Peter Salovey published a crucial article on the Emotional Intelligence Theory that would later go on to garner much attention. ... Views: 194
The American psychologist, David McClelland theorized the Needs Theory, also known as the three-dimensional theories. The three-dimensional theory further refines and builds upon Maslow's hierarchy of needs. So what does this model explain? It says that the need for achievement, power and ... Views: 177
Here is a novel idea if you are a tough boss. Get fair. Fast. That is, if you want to hold on to your employees, especially millennials. Whether your realize it or not, employees expect the American workplace to be a kinder, gentler place in which to work. So tough guy or tough gal, get ... Views: 358
George Eliot noted, “It is never too late to be what you might have been.” If who you might have been is someone with more charisma, it’s definitely not too late to learn how to be just that.
There you are at the podium, presentation in hand but you’ve got one problem. Your hands are ... Views: 503
“A Sales manager’s job is to move sales people to do what works.” This is Part III of the key elements – “Move” (I), “Do” (II), and “What Works” (III)
A very wise sales guru once told me, “If a sales person is unruly, not conforming to policy, etc., but really selling well, keep him (or her) ... Views: 268
An Ever-Growing Gap Between Managers And Employees In The Information Age
When we first started on the path of the Information Age in the early eighties, we had no earthly idea where it was going to take us. Ironically, here in 2014, we still don’t know the answer ... Views: 305
At the core of every successful company is a high-effective team. As a business leader, one of your main responsibilities is working with your employees and getting them motivated and able to accomplish the goals that you’ve set out for them. This isn’t a process that’s set in stone, and as such ... Views: 360
It was Boss’s Day on the 16th October. I was listening to the radio as I drove out to do a keynote address to heads of private banks. My mind was systematically going through the points I had to raise during my talk but it was a difficult task as the DJ was getting callers to share how they ... Views: 209
Despite the fact that hourly employees make up the majority of the workforce in most developed countries, employers are still unable to find enough candidates who are qualified for the job. Not only that, companies, big and small, often fail to retain their best workers long enough to capitalize ... Views: 314
On average, dealing with distractions and interruptions at work can consume more than two hours out of your whole workday. It’s no different at home.
The boundaries between work and life are blurred and technology and our fast-paced lives interfere with our productivity and sense of ... Views: 400
Steve, a CEO client, recently relayed a story that captures an important idea for leaders; the need to let go of certain beliefs, habits and approaches in order to create something different. He told me he and his wife were recently cleaning out their basement storage room. There were piles ... Views: 251
Management is a coveted profession both in style and status. Management professionals and graduates are expected to be at par with established standards in their professional lives. There is also a lot of pressure on them to perform regularly and provide some expected quality ... Views: 431
In most circumstances, there's no easy way to go about obtaining a promotion at work. A promotion can really stretch you and show the company you work for what you are really capable of. Sometimes a promotion opens up and you can be offered one in occasional cases, or you have to make yourself ... Views: 310
It started when a Monarch butterfly appeared in my garden, lighting on the only milkweed plant in the yard. My leadership & life lesson was about to begin:
I discover that Monarchs lay tiny, pinpoint-sized eggs ONLY on milkweed. The tiny caterpillars (larvae) emerge and begin gorging ONLY on ... Views: 342
Engaged leadership requires a high degree of self-awareness. Leaders who learn that the way they are being impacts every single interaction, conversation and relationship are ahead of the game. It may sound obvious, but it is the first step towards truly engaged leadership.
The first ... Views: 366
He marched down the hall towards me. He wore a black suit, white shirt, and a gray tie that matched his silver hair. Oh no, I thought to myself, it's Mr. McNulty, the executive director of this entire YMCA. Ten yards from me, he stopped and bent down to pick up a candy wrapper that had escaped ... Views: 309
As busy entrepreneurs we juggle a lot of balls. Client requests, team member demands, family demands…the list goes on and on and on.
When you have so many balls in the air, eventually you’re going to drop one. It happened to me today. I received an email from a client asking me if I sent a ... Views: 378
In our complex and ever evolving world, another crisis is just around the corner. Just turn on the news and witness much of the “breaking news” within local state and federal governments and in the private sector business community. Crisis leadership consists of leadership skills and techniques ... Views: 359
In addition to the Chief Executive Officers using the information presented here, Boards of Directors are also encouraged to apply the following content as the basis for either CEO evaluation or for CEO selection; a task that Boards are finding themselves having to make more frequently. ... Views: 340
20 Writing Tips for Better Results
By Bill Cottringer
Excellent writing has never happened by chance. It takes open-mindedness and an insatiable drive to continually learn how to improve what you are trying to say and the hard work that goes along with that challenge. Excellent writing ... Views: 417
The impetus for this article comes from the thousands of miles I have traveled and the many places I have stayed in my work as a leadership consultant and professional speaker. Depending upon the city and the client, the range goes from residential inns to five star resorts, from boutique ... Views: 318
"I'll get back to you on that." I uttered these famous last words to a graduate student at UCLA way back when I was selling for Siemens Medical Systems. I never did get back to him. I became busy and forgot about his request. Not a big deal, right? it wasn’t as HE was the person buying the ... Views: 323
Working as a virtual assistant for the past seven years, I’ve worked with a wide variety of clients. Different industries, personalities and managing skills can either make for a good relationship or a bad one.
Having a team of my own, also allows me the opportunity to see things through the ... Views: 384