Engaged leadership requires a high degree of self-awareness. Leaders who learn that the way they are being impacts every single interaction, conversation and relationship are ahead of the game. It may sound obvious, but it is the first step towards truly engaged leadership.
The first ... Views: 22
He marched down the hall towards me. He wore a black suit, white shirt, and a gray tie that matched his silver hair. Oh no, I thought to myself, it's Mr. McNulty, the executive director of this entire YMCA. Ten yards from me, he stopped and bent down to pick up a candy wrapper that had escaped ... Views: 27
As busy entrepreneurs we juggle a lot of balls. Client requests, team member demands, family demandsâ¦the list goes on and on and on.
When you have so many balls in the air, eventually youâre going to drop one. It happened to me today. I received an email from a client asking me if I sent a ... Views: 28
In our complex and ever evolving world, another crisis is just around the corner. Just turn on the news and witness much of the âbreaking newsâ within local state and federal governments and in the private sector business community. Crisis leadership consists of leadership skills and techniques ... Views: 37
In addition to the Chief Executive Officers using the information presented here, Boards of Directors are also encouraged to apply the following content as the basis for either CEO evaluation or for CEO selection; a task that Boards are finding themselves having to make more frequently. ... Views: 34
20 Writing Tips for Better Results
By Bill Cottringer
Excellent writing has never happened by chance. It takes open-mindedness and an insatiable drive to continually learn how to improve what you are trying to say and the hard work that goes along with that challenge. Excellent writing ... Views: 39
The impetus for this article comes from the thousands of miles I have traveled and the many places I have stayed in my work as a leadership consultant and professional speaker. Depending upon the city and the client, the range goes from residential inns to five star resorts, from boutique ... Views: 30
"I'll get back to you on that." I uttered these famous last words to a graduate student at UCLA way back when I was selling for Siemens Medical Systems. I never did get back to him. I became busy and forgot about his request. Not a big deal, right? it wasnât as HE was the person buying the ... Views: 47
Working as a virtual assistant for the past seven years, Iâve worked with a wide variety of clients. Different industries, personalities and managing skills can either make for a good relationship or a bad one.
Having a team of my own, also allows me the opportunity to see things through the ... Views: 44
Can you guess the name of the leader described below?
A new chief executive, one of the youngest in his nation's history, is being sworn into office on a cold and cloudy day in January.
He was raised a Catholic.
He rose to his new position in part because of his vibrant charisma.
He is ... Views: 40
Sales managers are the key to a companyâs selling success. Their job is to move sales people to do what works. This is a three part article that reviews the key elements of the previous statement about a sales managers role â move, do, and what works.
In the book Drive by Daniel ... Views: 63
In a survey of 359 corporate officers and 6,900 managers from 77 firms, the McKinsey organization reported that only 7% of respondents agreed that their companies had enough talented managers. (1) Even more alarming was the mere 3% who agreed with this statement: "We develop people effectively." ... Views: 41
Being an entrepreneur is an amazing journey. At some point in this journey, youâre going to need a team. Your industry, size of business and future goals will determine what kind of key players you need on your team.
Now when I say team, I donât mean a dozen full-time staff members or ... Views: 101
In a study of over 1,000 mid-level leaders, Professor David Antonioni concluded that the best juggle three roles -- managing, leading, and coaching. (1) Middle leaders are those one level above supervisors and at least two levels below the CEO. Do you ever feel as if youâre stuck in the middle, ... Views: 47
Consider these glum facts: Only one in eight workers worldwide are engaged at work, but according to Gallup's new 142-country study on the State of the Global Workplace, engagement varies considerably according to the region and country in which these workers live and their economic and social ... Views: 54
There are times when you shouldnât tell the truth.
I value honesty and integrity. You do too! Yet there are times when you shouldnât âtell the truthâ.
âReally?â you may ask.
Yes, really! Whether youâre an executive, entrepreneur, coach, consultant or other leader, donât get caught in ... Views: 113
My first job after graduate school was coordinating research at the University of California at San Diego (UCSD). I had the privilege of working with an extraordinary team led by luminary leader, Dr. Victor Froelicher. In the four years that the nucleus of our small, productive, and highly ... Views: 55
Emotions are a feedback mechanism. The dictionary defines feedback as âinformation returned to the source.â Thus, emotions contain information for us. They are meant to help us manage our attention. If you do not manage your emotions and pay attention to the emotions of those around you, you ... Views: 63
Leaders are the target of a lot of writing. Blogs, articles, courses. I know. Iâm one of the perpetrators. Executives, coaches, consultants and entrepreneurs are leaders - of small to large teams and organizations. If you are one, the writing targets you.
Much of the advice is useful. ... Views: 135
Traffic lights are also called signals because they provide information that directs our future action. They âsignalâ us to stop, go, or in the case of yellowâ¦ hit the gas and race through the intersection. (Maybe I donât have that last signal quite right.) Emotions are signals too. They contain ... Views: 58
"Whenever you find yourself on the side of the majority, it is time to pause and reflect." ~ Mark Twain
What makes you different?
One thing that makes humans amazing is that there are not (and never have been) two people that are exactly alike. Try matching your fingerprints or dental ... Views: 75
This week I had an opportunity to reflect about gratitude, both for my clients and for myself. It was not an exceptional week, except for one thing; every single client took the time to acknowledge the positive impact our coaching work was having on them, professionally and personally. I ... Views: 168
Bill is gone? I thought to myself. I shouldn't be surprised. He was great at putting a project scope together. He had the most elegant project charts in the company. He was even a good guyâ¦ once you got to know him.
I later learned that Bill was fired from Siemens because he was not a "people ... Views: 83
As an online entrepreneur we're always looking for new ways to innovate and create businesses we love. We don't settle for the status quo, if we wanted to do the same thing day in and day out, and make the same salary ever year we'd get "real jobs". But that would be lame.
A big problem ... Views: 79
Ethics is defined as the "standards governing how human beings ought to act in various situations." Would you describe yourself as an ethical leader? If so, what values drive your ethics? How do you apply those values in your everyday decision-making?
Whether you think about values or not, ... Views: 80
The Model and The Opportunity
We learned about marketing. We learned about sales. We even understood a little about personal branding.
We post onÂ Facebook, advertise events, tell the world about our virtues and yet, big opportunities do not seem to present themselves.
We go to a job ... Views: 95
Aristotle said âWe are what we repeatedly do.â As a leadership coach, I am always curious about what my clients are practicing. The challenge is to realize that although we have all been practicing something, some of those âpracticesâ arenât getting the results we are looking for ... Views: 153
If youâre like a lot of business owners out there, you may have struggled with making sales at some point. Here are four fundamental tips to get more conversions on your sales calls.
Know which questions to ask: Some people have an image of a salesperson as someone who will go to any ... Views: 186
Do you know that stress and burnout in business are not the result of external environmental factors but instead entirely due to one's emotional reactions to those factors? Do you know that you can rapidly acquire emotional immunity that will last a life time and help you not only avoid stress ... Views: 143
Do you know that procrastination is not something you do rather something that is "done to you"? Do you know that means that there is an invisible subconsciously stored program inside you that hijacks your mind and body when procrastination sets in and leaves you feeling helpless, ineffective ... Views: 141
âThere are three things extremely hard: steel, a diamond, and to know oneself.â
Benjamin Franklin, Poor Richard's Improved Almanac (1750)
The decisions we make every day are based on our impressions of our skills, knowledge, talents, values, leadership styles, and so forth. For example, ... Views: 76
A business school professor once told me that, "the job of a leader is to remove stress from his or her employees." I disagreed by saying, "I think one of the jobs of a leader is to help his or her employees manage stress for optimal performance."
How well do you help your team manage stress ... Views: 82
According to Wikipedia, connection is âa relationship in which a person, thing, or idea is linked or associated with something else.â This directly relates to a fundamental leadership skill: the ability to connect.
Everything a leader does, requires connection. Vision, strategy and ... Views: 132
The 2014 Global Human Capital Trends survey published earlier this month by Deloitte University Press points out critical gaps in organizational leadership.
In a paper examining the findings, authors Canwell, Dongrie, Neveras and Stockton point out that:
learn lead 2 300x199 What Are You ... Views: 128
Several years ago, I was invited to present at an association meeting on the topic of "staying positive when things seem negative." Since it's a topic I've studied for decades and tried to practice almost as long, I agreed. As I reviewed the old notes recently, it occurred to me that I could ... Views: 86
According to an About.com poll referring to stress and clutter, only 6% (846 people) of the pollsters say their home is clutter free. What else does the poll reveal?
About 20% (2725 people) have a little bit of clutter but nothing too personally embarrassing.
In the rest of the ... Views: 134
My Dad spent 30 years working toward retirement, and he retired with nothing. There are many reasons why his company shut down. Near the top of the list was lack of leadership. Specifically, the inability of political, company and union leaders to understand that managing the tension between ... Views: 92
A virtual team is one that has members in different physical locations (e.g., buildings or countries) or working at different times (e.g., shifts). One of the major trends in business is to get work done, projects accomplished, or goals achieved via virtual teams. Yet studies have shown that ... Views: 113
I am writing this weekâs tips and tools from 30,000 feet. Literally! I find that I can often achieve inspiration and speed while in an airplane. From up above the clouds the landscape looks entirely different than when I am earthbound. I notice my perspective affords me a feeling of ... Views: 170
A leader knows that he or she may be the smartest person in the room, but isn't smarter than the entire room. Use your team for good ideas.
Leaders have a combination of intelligence, charisma, character and experience. These are very difficult to define and even harder to teach. Which is ... Views: 173
Amid the impersonal busyness of the airport, I feel drawn to his warm oasis. My shoes donât need shining, I think as I take a seat to have my polished shoes shined at Nachoâs shoeshine stand in Terminal 1 at the LA airport. Nacho (his real name) looks up and smiles. I rationalize my decision, ... Views: 115
Have you ever felt moved while listening to a charismatic motivational speaker?
If you boil down to one factor what it was that moved you what would that be?
Well likely that the speaker was appealing to you as a human being, that is to your emotional heart. He/She likely awakened the ... Views: 147
The two FBI agents stared at me from across the table. The womanâs blue eyes narrowed and her forehead wrinkled as she aimed her next question, âIf you teach leadership, maybe you can tell me how important all these leadership tests the FBI makes me take really are?â
Me, âDepends how they use ... Views: 118
Have you or one of your team members ever attended a seminar, class, or important meeting where they picked up valuable ideas and information, but then got back to work only to become so busy or distracted that the ideas were never implemented? Of course, it happens to most of us. What can you ... Views: 114
The CEO marched to the podium. The applause faded. The audience of 500 senior executives and middle managers listened as the CEO outlined the major change initiative. His grasp of the facts and details was amazing. Unfortunately, after 10 minutes of data, the audience drifted. The CEO lost them ... Views: 139
Who doesnât know about the idea of outsourcing? Well, to at least serve those who are new to the business world, outsourcing is the contracting out of a business process to a third-party. It includes both foreign and domestic contracting and is sometimes led to offshoring or relocating a ... Views: 236
At the end of the dinner, the president of our association asked the board of directors if we had any questions. My first thought, donât you have any questions for us?
Over the last decade, I've listened to hundreds of senior executives speak to leaders in their organizations. These ... Views: 187
"I thought there were supposed to be thousands of butterflies?" Marek's wrinkled brow confirmed his disappointment. His two brothers and sister joined in a chorus of, "I can't believe we drove six hours to see this!"
The four adults acknowledged there were relatively few butterflies, yet ... Views: 257
One definition of a leader is âone who is followed by others.â Another is âone who has influence or control over others.â This is accomplished by force (including authority based on position) and charisma (people want you to lead them).
This implies that a leader is a person who expects others ... Views: 340
HOW TO KEEP GREAT STAFF
Make them Feel Special
The secret to employee retention is not to try and reinvent the wheel, but emulate the practices used by organizations that have been very successful at keeping their staff. Two such organizations are Marriot Hotels and Southwest ... Views: 150