A brief introduction to the second of 8 self-study lessons in the nonprofit Break the3 Cycle! Website at sfhelp.org. Based on 40 years' study and clinical experience, Lesson 2 proposes why people communicate, how, what "effective" communication" is, 7 learnable skills most people don't know (including win-win problem-solving), and 30 common communication blocks. This lesson is best studied after Lesson 1 ("Who's REALY running your life?"). Lesson 2 can be found at sfhelp.org/cx/guide2.htm
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