If you need to speak to a current United Airlines customer service representative, you should dial 800-864-8331. If you want to speak to an active customer service representative, you can say "More Options" in the first menu, "Other Services" in the second menu, and "Yes" or "No" in the third menu. The system will quickly put you in touch with your current customer service representative.

For your convenience, below are other possible options available through the United Airlines automated system. You can say:

Flight status

Book your flight

Existing reservation

Mileage plus

Additional option


If you say "Flight status", the system will ask you to provide your flight number or departure city.

If you say "Book a flight", the system will ask you to enter your trip information. It should say One Way, There and Back, or Many.

If you say "Existing reservation", the system can quickly find your reservation using your confirmation number. You can also say "Please wait" or "Continue" if you don't have one.

If you say Mileage Plus in the menu above, you will get the following submenu:

Balance and transaction

Request miles


To get better

My account

Other options


If you say "More options" in the menu above, you will get the following submenu:





other services


United Airlines Customer Service Options

United Airlines phone support

To contact Reservations Support, dial 1-800-864-8331.

To contact United products and services, call 1-888-854-3899. Customer service is available Monday through Sunday from 7:00 a.m. to 6:00 p.m. M. At 11:00 p. M. CST.

To contact us regarding damaged, delayed or lost baggage and lost items, you must call 1-800-335-2247.

To contact the Department of Animals and Cargo, call 1-800-864-8331.


United Airlines Social Media Support

You can reach a customer service representative live on the United Airlines Facebook page.

You can also contact live support representatives on Twitter United Airlines.

You can also contact customer service representatives live using Instagram United Airlines.

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Author's Bio: 

Jack Mathew is a passionate writer, blogger, and editor with 6+ years of experience in writing. He can usually be found reading a book, and that book will more likely than not be non-fictional. He enjoys reading and listening to music in his free time.