If you can't figure out how to do something, or if you think any of the QuickBooks Time apps aren't working correctly, please let us know! We'll walk you through the steps needed to accomplish your task, help you troubleshoot, or if necessary, quickly escalate any technical issues.

Contact Options
M-F 6 AM to 6 PM PT

Phone
Live Chat
Community
QuickBooks Time Computer App
QuickBooks Time Mobile Apps
Phone
US: (888) 745-0506☎️™

Live Chat
Sign in to your QuickBooks Time account and select the Find answers and get help Image of Get Help icon. icon.

Note: If Chat isn't available, you can send a message anyway. We'll let you know that we'll respond first thing in the morning and check back later.

Community
QuickBooks Time support agents are standing by in the QuickBooks community to answer your questions. You can access the community directly or navigate to it using the in-app help panel:

In the QuickBooks Time web app, select the Find answers and get help Image of Get Help icon. icon to open the help panel.
Select Post a Question to open a new window with a form to ask your support question in the community.
QuickBooks Time Computer App
For help options, select Find answers and get help Image of Get Help icon..
Search existing product help articles.
If you can't find an answer to your question, select Post a Question to receive support in the community, or Chat Now to reach QuickBooks Time chat support.
QuickBooks Time Mobile Apps
On your Android or iOS device, if you haven't already, sign in to your QuickBooks Time account.
Tap Settings or More, then Settings.
Tap Help & Support, then choose one of the help options.

There’s no set amount of time you get per month. Small businesses often schedule video appointments once or twice per month to discuss questions and to review results. You’re limited to one scheduled appointment at a time and appointments have to work within your bookkeeper’s schedule. Communications that are available any time include document sharing and live chat with a member of your bookkeeper’s extended team.

Yes! You can subscribe to QuickBooks Live Bookkeeping by signing in to your QuickBooks Online account or by calling sales. For pricing and subscription details, see Important pricing details and product information below.

Author's Bio: 

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