How to Communicate with a Live Executive from the Hawaiian Airlines Customer Service Live Person Team?

Hawaiian Airlines is very well-known for the flight services it offers to customers. At the same time, Hawaiian Airlines also runs a fully dedicated customer care center to assist the people interested in to associate with them. Hawaiian Airlines provides the customer service assistance through different platforms some connects directly to a live agent while others provide indirect support. Apparently, people interested in Hawaiian Airlines services prefer to get assistance from live agent rather than indirect methods. Therefore, if you wish to discover the correct methods for speaking with the Hawaiian Airlines Live Person, then get details from below.

Contact via Customer Care Number

  • Hawaiian Airlines has a dedicated customer service number that is reachable 24/7 and toll- free
  • You can dial the customer service number of the Hawaiian Airlines any time regarding the flight assistance which directly connect you to a live executive
  • When you connect to the Hawaiian Airlines customer care line at first an automated voice answers to your call
  • Then the voice further guide towards speaking to a live agent
  • Customer care number of the Hawaiian Airlines is supposedly the best method for speaking directly to a live executive in comparison to others
  • Talking directly to the Hawaiian representative helps in offering the full customer satisfaction

Contact Through Live Chat

  • Hawaiian Airlines also support the live chat service for helping customer regarding various inquiries
  • You can find the live hat box on the Hawaiian Airlines official web page, which will help to communicate directly with a live agent through chat
  • You just have to send your query in the customer care live chat box of the Hawaiian Airlines and an executive is assigned to your within a seconds
  • Next the assigned Hawaiian Airlines executive replies to the query you have asked on the chat box
  • Live chat services of the Hawaiian Airlines is the quickest methods to communicate with a live person

Contact Through Text Messages

  • Hawaiian Airlines also offer customer support services via text messages for which they have a separate phone number
  • You can send any of your flight reservation related query about Hawaiian Airlines in that phone number via SMS
  • Text support service of the Hawaiian Airlines opens between 5 am until 11 pm
  • You can send your question to the dedicated text support phone number of Hawaiian Airlines within the available time limit
  • This way you get the chance to receive support from Hawaiian Airlines live executive via chatting through SMS

Hence, Hawaiian Airlines Customer Service Live Person can be contacted in the ways as discussed above, yet you have the choice to choose any one option as per the suitability. At the same time, you can also get self-help about the Hawaiian Airlines flight reservations service by visiting help pages created by them on the social networking websites like Facebook, Twitter, etc. You can get help from the Hawaiian Airlines live executive at the times when you decide upon booking its flight services. You can receive any reservation details from the Hawaiian Airlines representative.


Hawaiian Airlines Customer Service Phone Number List


Hawaiian Airlines
Hours of Operation
Toll Free Phone Number

24 hours, 7 days a week

HawaiianMiles Service Center
Mon – Fri 7:00AM – 4:30PM (HST)
1-877-HA-MILES (1-877-426-4537)

Web Support Center
24 hours, 7 days a week

Web Support Center
Mon – Fri 6:00AM – 7:30PM
1-877-HA-CARGO (422-2746)

Central Baggage Service
8:00AM - 6:30PM (HST)

Hawaiian Airlines Vacations
24 hours, 7 days a week
1(888)638-4991 (US & Canada only) All other locations 1-312-279-7761


Hawaiian Airlines Official Information and Other Contacts


Hawaiian Airlines Address:
Hawaiian Airlines 3375 Koapaka St Honolulu, HI Airline Companies - MapQuest.

Official Website:

Customer service:

Baggage tracking:
1 (866) 389-6654

Parent organization:
Hawaiian Holdings, Inc.

Honolulu, HI

Peter Ingram (Mar 1, 2018–)

Ask a Question:


Contact Us:

Hawaiian Airlines FAQ's


How do I contact Hawaiian Airlines?

If you want to contact the Hawaiian airlines, then you have to follow below ways carefully.

Connect via phone call:

  • First of all, you need to call on the provided Hawaiian Airlines Phone Number 1(888)638-4991 . Once the call gets connected, you are required to explain the problems in order to get accurate and simple solutions.
  • The customer assistance is available 24/7 in your service and the phone numbers are toll free.

Connect via Live Chat support and social media:

  • In this, you have to chat with the customer representatives and you will get useful and instant answers to your questions.
  • You can ask your queries on social media such as Facebook and Twitter as they are available 24/7 in your service.

Connect via Text messages:

  • You can send your queries to Hawaiian Airlines on that phone number via SMS.
  • Text support service of the Hawaiian Airlines begins between 5 am till 11 pm.
  • You can forward your queries or questions to the provided text support phone number of Hawaiian Airlines inside the available time limit.


Does Hawaiian Airlines have senior discounts?

Yes, the Hawaiian airlines do not offer senior discounts to its passengers.  It offers 10% discount to senior citizens. If you are using the senior citizen discount, then you have to submit the important discounts.


Can I cancel my Hawaiian Airlines flight online?

Yes, you can cancel your Hawaiian airlines flight online. If you want to cancel your flight ticket, you need to follow below steps.

  • Open the official website of the Hawaiian airlines.
  • Visit my trips section to access your existing itinerary.
  • Enter the last name of the guest who booked the reservation and the 6-letter verification code or ticket number linked with the reservation. Choose “View my trip”.
  • After the reservation itinerary is displayed, look over the cancelation instructions. Go through the instructions and click the “cancel reservation now and rebook later” button to proceed further.


Will Hawaiian Airlines waive change fee?

Yes, the Hawaiian airline waive change fee. The change fee waiver will be granted for the tickets that are purchased between Jan 1 and March 31, 2021 for any Hawaiian flight. The change fee will be waived but you need to pay the fare difference.


Can I cancel my Hawaiian Airlines flight online?

Yes, you can cancel your Hawaiian airline flight online. For that, you need to go to the official website of the Hawaiian airlines. After that, move to my trips section. Give the last name of the passenger and ticket number connected with the reservation. Select “view my trip” option. Now, your flight booking will come on the screen.  Read the instructions and tap on the “cancel reservation now and rebook later” button to move further.


How much is Hawaiian Airlines change fee?

Due to the COVID 19 pandemic, there are some modifications in the flight change policy. According to the updated change policy, this airline doesn’t take any change fees from the passengers. However, this policy changes from situation to situation.


Do Hawaiian Airlines miles expire?

It is good to know that you can earn miles on the Hawaiian airlines. But these miles only expire when a member doesn’t earn or redeem miles for 18 consecutive months from the last day of member activity.


How do I get a refund from Hawaiian Airlines?

  • Open the official website of the Hawaiian Airlines and then choose My Trip tab from the home page.
  • Next, enter the Last Name of the passenger and the Confirmation Code or E-ticket.
  • Click on the continue button.
  • Now, you are redirected to Hawaiian Airlines manage booking page.
  • After that, you will see cancellation option and for applying for a refund. Besides all this, if your flight is applicable for a refund only then only you can apply for a refund.


What is the cancellation policy for Hawaiian Airlines?

  • If you cancel the ticket within 24 hours form the flight booking, you will get full refund. Any kind of flight cancelation can be made online and offline.
  • Hawaiian Airlines don’t take any cancellation fee if the booking is done 7 days or more prior and canceled within 24 hours to the scheduled departure.
  • If you flight gets delayed for more than 3 hours, then you may cancel your flight without any cancelation fee.


How do I file a complaint with Hawaiian Airlines?

You can file a complaint with Hawaiian airlines by visiting the official website of the Hawaiian airlines. Go to the voice a concern section and then enter all the necessary details. After that, click on submit button.


How do I find my confirmation number for Hawaiian Airlines?

You can find your confirmation number for Hawaiian airlines by going to the Hawaiian airlines website or you can directly call on the Hawaiian Airlines Customer Service Phone Number 1(888)638-4991  for instant assistance.


How do I get my boarding pass for Hawaiian Airlines?

You can get my boarding pass for Hawaiian airlines by downloading the Hawaiian airlines mobile travel app for android or iPhone or visit official website of the Hawaiian airlines.

Author's Bio: 

Austin John is a passionate writer, blogger, and editor with 6+ years of experience in writing. He can usually be found reading a book, and that book will more likely than not be non-fictional. He enjoys reading and listening to music in his free time.