How to Troubleshoot QuickBooks Unrecoverable Error?

Use these 8 troubleshooting methods to fix QuickBooks Unrecoverable Error:

QuickBooks, being one of the world’s leading accounting software, offers a whole lot of benefits to it’s users. However, there are a handful of errors and bugs that keep popping-up from time to time and bother the users. The errors in the software can be caused due to a variety of factors, such as network issues and damaged files. Among these errors, one of the most common ones that a lot of users encounter is the QuickBooks Unrecoverable error. This article is going to talk about the error, its symptoms and ways to troubleshoot it.

However, an alternative to this can be to get in touch with our certified professionals and experts who can help you in fixing the QuickBooks unrecoverable issue with much ease. Connect with our technical support team using our dedicated helpline i.e. +1.855.200.0115 , and our QuickBooks error support team will be there to assist you.

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What is QuickBooks Unrecoverable error?
Resolution of QuickBooks Desktop Unrecoverable Error - Infographics
When a user tries to open a QuickBooks file and the software cannot reach to the asked file, it displays an error message which reads, “QuickBooks has encountered a problem and needs to close”. Apart from the message, the error pops up carries anyone of the 50 unique numeric error codes which are 10 digits long in a “5 digits space 5-digits” sequence. The QuickBooks unrecoverable error indicates that the accounting software has experienced the critical application fault. These error codes can be seen when you open the company file or while clicking on save, print, or ship icon, at the top of the transaction. When unrecoverable error occurs, you may see ‘critical application fault‘ message or following error message on your screen:

QuickBooks Unrecoverable Error Message-xxxxx-xxxxx - Screenshot
Note: XXXXX denotes one of the unrecoverable error code.

List of Common Unrecoverable Errors in QuickBooks
These are a few of the relevant factors that might lead to the QuickBooks unrecoverable errors and also the codes that might be seen along with it. As a consequence of the random nature of the errors, the error codes or the number might differ from the actual ones. The list attached below is not inclusive, rather you might stumble upon some other errors as well, which might differ from the aforementioned scenarios.

13730 84631 19758 63847 02457 79428
20888 41171 00227 55008 00000 14775
15563 13890 13824 75582 00551 46274
00000 15204 20103 33023 31197 00540
Read this also: How to troubleshoot the QuickBooks error 15215?

In which condition unrecoverable error generally occurs
Following are the circumstances when the unrecoverable error occurs:-

Unrecoverable error when opening a QuickBooks Desktop file on a workstation
While printing, emailing or saving as PDF out of QuickBooks Desktop
While Saving a transaction or a record
When Chaining target or running Rebuild utility unrecoverable error may occur
When writing checks with QuickBooks Online Bill Pay or while importing accountant’s changes
If there is a data damage on your company file
While creating a company file or a backup
when performing a bank reconciliation or viewing previous reconciliation reports
While trying to closing any open window in a company file
At the time of opening any window in QuickBooks (Home Page, Company Snapshot, Reports, Transaction)
At the time of using the Open Previous Company feature
What causes Unrecoverable errors in QuickBooks Desktop?
Following are the reasons that cause QuickBooks Unrecoverable error on your computer system:

The error occurs in case a QuickBooks component is damaged or corrupted.
You computer might have issues.
Power outages can also be a decent cause as it damages the files which are being worked upon.
It can occur if a network blip occurs while a user is logged in to QB Company file.
Unrecoverable error can also be caused due to a network issue.
If there are missing Windows or QuickBooks updates.
Issues with data Integrity with QB Company file can also cause this error.
There is a damage to your data or your program code needs a repairing.
What are the symptoms related to QuickBooks Unrecoverable error?
It is important that a user understands all the symptoms of QuickBooks Desktop Unrecoverable error. This will help them to identify quickly as well as come to a decent solution in time before the further loss in productivity happens. So, here are the symptoms that are related to QB Unrecoverable error:

QB desktop window gets crashed.
QuickBooks Desktop crashes as soon as opening it.
Update progress freezes up randomly or does not complete in hours.
QuickBooks Desktop freezes and thus, a user is unable to work.
User will be unable to save the transactions in the company file.
QuickBooks desktop will not get an update on the software.
The software will crash while doing some specific task.
User will be unable to find a saved transaction on the company file.
Read it also: Sync and share the QuickBooks files between two computers

Expert Methods to Fix QuickBooks Desktop Unrecoverable Error
There are a handful of solutions that you can go through in order to resolve QuickBooks Unrecoverable Error swiftly. You will have to go through each of the processes in order to completely get rid of from the root of this error. So, make sure that you follow these methods in an orderly manner:

Solution 1: Stop QuickBooks Desktop from opening all Windows at the startup
For this, start by press the Alt key and double click on the QuickBooks icon.
After that, once the system shows up a dialogue box, release the alt key and type the password of the account which is logged in.
Now press OK button and once the application is launched tap on the ALT key again.
Lastly, leave the ALT key to complete the process.
Note: When the QuickBooks application launches, you need to close all the background apps, windows by simply click on close all Windows option from within the application.

Solution 2: Identify the number of users affected
You need to recognize the number of users that are influenced by using different login credentials, in order to open the similar company file. In case the error occurs in a specific user, that the credentials are damaged, in such a case, make sure to recreate the user. The steps involved in this process are as follows:

Condition 1: Regular individual is damaged
You need to start with selecting the set up users and passwords tab.
Followed by, selecting set up users tab.
The next step is for the Enterprise users: In the company menu, then select the users option.
And then, hit a click on set up customers and roles icon.
After that, hit Add user icon, and then enter the user name along with password. Hit next icon.
Also, make sure to avoid using the damaged user name.
The next step is to customize the customer as required, followed by clicking on finish icon.
And then, in the file menu, select the close company/logoff option.
The last step is to sign-in the QuickBooks company file using the new log-in credentials.
Condition 2: Admin user damaged
In this case, you need to download the QuickBooks tools hub.
Note: The tool hub is a set of multiple tools of QuickBooks. It can help a user to resolve all the common errors. Ensure that your QuickBooks is closed before using the tool.

From the tool hub, download the QuickBooks file doctor tool.
QuickBooks file doctor from tool hub - Screenshot Image
File doctor tool will auto detect the issue and resolve it on its own.
Read this Also: How to Fix QuickBooks Error 1606?

Solution 3: Copy the company file to your Desktop
In this, start with opening the folder in which you have stored the company file.
Use the locate option to find the file with .qbw extension.
Copy this file and then move to the desktop where you will have to paste the file.
Now press the CTRL key and start the application, it will show the following message ‘No Company Open’.
No company file open windows - Screenshot image
Finally hit a click on Open, and browse the file where you have pasted the company file.
Solution 4: Suppress the QuickBooks desktop
Step 1: To start with, suppress the desktop while starting QuickBooks
First of all you need to Press and hold the Ctrl key.
And then double tap the QuickBooks application icon.
After that, again press the Ctrl key, till the No company open window appears on the screen.
No company open window - Screenshot
Step 2: Suppress the desktop while opening up a company file
Choose the desired company file from the No company open window.
Once done with that, press and hold the Alt key, and also select the open icon.
Move ahead, release the Alt key, if you are redirected to the login details, and then type in the login credentials.
The point to be noted here is that, if you are not directed to the login page, then make sure to continue to press the Alt key.
And then, press the Alt key, followed by clicking the OK tab. You need to ensure that the Alt key is not released till the time the file opens up completely.
Suppress QuickBooks desktop- screenshot image
You may read: Methods to solve QuickBooks web connector error QBWC1085

Solution 5: Open a sample company file
According to the experts, when you open a sample company file, it helps in spotting if the issue is related to the company file or with QuickBooks itself. Thus, you can perform the below steps, so as to open a sample company file successfully.

It should be noted that if you are able to open the sample company file, then the company file might be damaged or the folder where the company file is saved might be damaged. In that case, we recommend you to try copying the file to some other location.
Another steps can be to use a recent backup or ADR to restore the file, if the error continues to trouble you. Moreover, you should carry out basic data damage fixing steps, if the backup or ADR isn’t enough to get back on track.
Note that, if you are still facing similar warning message, then head to the steps ahead.
Steps to open a sample file
You can open the sample company file, from the no company open window by selecting the open a sample file option.
Open a Sample Company File - Screenshot Image
Heading forward, go for any sample file on the list
Steps to copy the company file to a different location
When you copy and open the company file from a different location, then it helps in spotting if the folder that has the company file is damaged or too deep, which means that it exceeds the file system path limitation. If in case you get the same issue even after moving the company file, then this indicates that either the company file or the QuickBooks installation is damaged.

In order to open the company file from different location, you are supposed to right click anywhere on the desktop and opt for new and folder options respectively.
You also need to name the folder QBTEST
Furthermore, right click the file and choose copy option.
Along with that paste the company file in the QBTEST folder that was created earlier.
Towards the end, open the company file from the QBTEST folder.

Author's Bio: 

Lesha is an accounting expert to manage your business accounting.