On The Internet! Take the Self Improvement Tour
Eric Sutherland FInstD, FInstDiagEng, Ex-council member of the APM
Eric Sutherland Quick Facts
Main Areas: Business Mentor, Business Process Analyst, Technical Writer, TrainerBest Sellers: Requirements and the Creative Brief, Feed your Brain and be Happy, Do your own UK Company Accounts and SAVE £££, PRINCE2 Design Procedures
Career Focus: Mentor, Author, Self-publisher, Ghost Writer, Business Process Analyst, Technical Writer, Trainer
Affiliation: Facebook, ecademy, LinkedIn, Microsoft, Hewlett Packard,
Problems Solved
Run Workshops and gather requirements, then cleanse the requirements and add manual and automated steps with process descriptions for each of these requirements. Interface with Subject Matter Experts and produce the “As is” and “To be” system diagrams and ITIL or UML diagrams with swim flows as required. Write Business and Technical documentation from Tenders, Bids, RFIs to User Guides, Technical Reference Manuals and Specifications. Also on-line and hard-copy training courses, and Web and Blog content with daily, weekly or monthly updates. Compare Processes and Procedures with Outsource Contract and Service Level Agreements for alignment.
Clients
Over the last 5 years main clients: IBM, Capita, AOL and Barclaycard and look for clients that provide 3 months or on-going projects that need to be solved.
Solutions Offered
Business Process Analysis of systems and applications and documenting processes and procedures and SLAs or OLAs against the related Contract. Training courses face-to-face, remote or hands-on in both online and hardcopy formats for Small, Medium and Large Clients.
Business Support through Mentoring to Statups and Owner/Managers of Small Businesses either face-to-face or remote by email as required to meet their needs.
Through Joint Ventures with the” The Results Academy” able to help organisations understand “where their next 5, 50 or 500 leads are coming from”.
How-to –books cover “Do your own UK Company Accounts and SAVE £1,500 to £2,000 a year”, “PRINCEII Design procedures for Product and/or Service Design”, “Requirements and the Creative Brief” and “Feed your Brain and be Happy” all listed on Amazon and purchased on Lulu.com.
The Reason why
So if your organisation has requirements, process, documentation, organisational or finding leads as problems then please consider our services. Having delivered results well to the Clients above, surely we can do the same for your organisation.
You
Learned leadership and man-management from the forces and in May 1987 elected to “Fellow of the Institute of Directors”. 1994-1996 Councilmember of the APM and restarted the groups in Aberdeen, Glasgow and Edinburgh. After spending 10+ years helping Clients around the Globe to implement management systems and obtain certification to the relevant BS/ISO Standard, elected to “Fellow of the Institution of Diagnostic Engineers in March 1999”.
How can you help your organisation
With the experience and solutions on offer we can help you solve your problems and improve the performance of your organisation or re-invent itself like industry leaders (e.g. IBM).
The next step
If you have any questions or need to chat then please feel free to phone or email :
Skype : eric.sutherland1
+44 (0)777 640 3252
Favorite Quotes & Thoughts from Eric Sutherland
Always look on the bright side of life
Who Dares Wins
Getting Started With Eric Sutherland
Charity Ref Jan 2012
Hi Eric,
Thank you so much for going to see Harinie. I have had feedback from her that they are holding off on the IT strategy work as supported by The Cranfield Trust. Since they are in the midst of a huge organizational change they are capitalizing on the paid consultants, which they have in house, to help them get to grips with many areas including IT.
Harinie said that your initial meeting was most beneficial and she would like to thank you for this, as would I on behalf of The Cranfield Trust.
I look forward to working with you again when another suitable IT project comes my way.
