FLORENCE MACDONALD
E-Mail: flomac57@gmail.com ~ Contact: 9940688603
CONSULTANCY / TRAINER IN THE AREAS OF :
Human Resource Management & Development
Headed Corporate Communications for Indian Oil Corporation Ltd
LICENSED & CERTIFIED NLP PRACTITIONER FROM DR RICHARD BANDLER
CONFERRED WITH
CERTIFIED COACH IN LIFE OPTIMIZATION FROM THE CENTRE FOR PERSONAL REINVENTION, US
CERTIFIED NLP TRAINER IN NLP AND HYPNOSIS, FROM DR. JOE VITALE AND DR STEVE G JONES(BOTH WORLD RENOUNED EXPERTS, OF DR. BANDLER’S TEAM
FOUNDING MEMBER WITH THE INTERNATIONAL MEMBERSHIP OF PROFESSIONAL ADVISERS, COACHES, TRAINERS ETC. (IMPACT)
CERTIFIED COURSE IN PERFORMANCE MANAGEMENT AND COMPENSATION THROUGH INTELLIGENT COMMUNICATION SYSTEMS INDIA LIMITED, A JV OF NCT DELHI UNDERTAKING AND TCIL, A GOVT OF INDIA UNDERTAKING WITH GOVT. OF INDIA. THIS COMES UNDER TCIL UNDER MINISTRY OF COMMUNICATION AND INFORMATION TECHNOLOGY, GOVT OF INDIA.
TRAINED IN SELF ESTEEM FOR ADULTS AND CHILDREN
ENDORSED ON LINKED.in BY AUTHORS OF BLUE OCEAN STRATEGY.
AFFILIATE OF MENTOR GLOBAL CONSULTANTS (ISO CERTIFIED) :
MENTOR has finalized its new competency based assessment solution dedicated to measure leadership and managerial effectiveness for a governmental organization. The framework has integrated the latest in competency based assessment tools and an enhanced governmental leadership competency framework detailing competency definitions, behaviors and proficiency levels all linked to best practices in government. Moreover, the new solution is fully automated and has been customized to encompasses the feedback from assessment centers as well.
ACCOUNT HOLDER OF AMERICAN MANAGEMENT ASSOCIATION
1. Awarded the “Achievers Inc” & Prime Anchor Award from Harvard Business Review (Knowledge Partner)
2. All Star Rating of my Profile on Linked in. (FLORENCE MACDONALD, DIRECTOR (L&D), TRAINING & MANAGEMENT CONSULTANTS).
3. Brand Ambassador for the Suggestion Scheme in Indian Oil Corporation Ltd.
4. Endorsed in Linkedin by authors of Blue Ocean Strategy in Change Management
5. Endorsed on Linkedin by Self Growth as Expert in Change Management.
6. Top Contributor for Harvard Business Review on Linkedin.
7. Top Contributor for We Connect, a site on Linked in for Women.
8. Top Contributor for Harvard Business Review, Women Connect ,Femine Power, Leadership Institute.
9. Awarded the ‘Master Coach Badge’ & the ‘Master Commentor’ Badge by Mosaic Hub, a Professional site in US.
10. I am a Business Collective on Forbes Asia.
11. Contribute to Forbes Asia and my name has been called out for some of my Comments.
PROFESSIONAL SYNOPSIS
o A dynamic professional with over 3 decades of rich experience in devising and effectuating HRM for smooth running of centralized HR operations in alignment of the same with business operations.
o Proficiency in initiating and developing relationships with key decision-makers in large corporate & Government Departments.
o Extremely efficient in handling the entire gamut of internal and external communications / official correspondences aimed at creating favorable starting points with stakeholders & other related entities on which the company depends.
o Skilled in identifying training needs across levels (management & employees) through mapping of skills required for particular operational areas and analysis of existing level of competencies; resourceful in managing performance appraisal system across levels and establishing framework for substantiating linked to reward management.
o Efficient in handling the development and administration of performance management programs in the organization, including periodic performance reviews and appraisals for all staff members.
o A keen communicator and leader with the ability to relate to people across all hierarchical levels in the organization and stakeholders communication and motivating them towards the achievement of organizational objectives & SLA.
o A Trainer in Soft skills, ANY SUBJECT.
o WORK EXTENSIVELY ON PROCESS SYSTEMS & ALIGNMENT OF TECHNOLOGY.
KEY SKILLS
Change Management
- Process Enhancements
- Liaising & Coordination
- Resource Optimization
-Strategic Planning
-MIS Mgmt.
-Training & Development(Soft Skills) & NLP -Recruitment
ORGANIZATIONAL EXPERIENCE
From Indian Oil Corporation - A Maharatna PSU Ranked 96 among the Fortune 500
Global Listing Company & A Corporate which won the Holy Grail of Corporate Excellence:
Golden Peacock National Training Awards, 2012
Role:
§ Headed the Corporate Communications & public relations for four southern states of India viz. Tamil Nadu, Kerala, Karnataka and Andhra Pradesh.
§ Formulating strategies and carrying out media management, designing a roadmap for implementing the Vision through the Mission towards organizational objectives, etc.
§ Responsible for Human Resource Management, recruitment , CRM, ERP - SAP and Training & Development along with Aviation activities in HR.
§ Managing Performance Management system on EPMS.
§ Analyzing the training vision, identifying training needs and goals, obtaining the feedback and monitoring job performance.
§ Coordinating with policy makers on existing system by monitoring and anal anlayzing both individual and organizational goals.
§ Leading HR department for Southern region including fields like:
o Personnel Management
o Industrial Relations
o Training & Development in soft skills. NLP Corporate Trainer:
- Customer Relationship Management
- Communication & Corporate Communication
- Personal Branding
- Goal Setting
- Motivation
- Prioritising
- Transactional Analysis
- NLP
- Personal Success
- Confidence Building
- Roadmap for Vision & Mission of any Company
- Team Work etc.
- Women Empowerment Programmes since I am the elected Executive Member.
- Coaching in Life Optimisazation
- All the programmes are worked around the target audience at any level.
- Employee Engagement
- Health Care
o Manpower Redeployment plans
o Implementation of Appraisal Systems & an influential role towards Policy Advocacy.
§ Supporting in drawing up a document plan with emphasis on:
o Communication.
o Accountability.
o Potential.
o Identifying key result areas.
o Identifying key performance areas.
o Identifying mandatory KRS required for the job.
o Rating of employees in sync with their specific roles, key result areas, critical incidents and demonstrated competencies.
o Quarterly reviews, apart from on the job counselling/guidance.
o Performance management strategies.
o Reward systems, coaching & counselling systems.
o Evaluation of performance management plans & re-engineering the process as applicable.
Notable Credits:
§ Affiliations:
o Executive Committee Member for women in public sector.
o Nodal Coordinator for Renewable Energy initiatives.
o Brand Ambassador for suggestion scheme of the company.
o Member of the NLP Society U.K.
o Faculty for the Hindu-Business line club (An established Media Partner)for specific sessions on personal branding, communication, motivation, TA, Finishing Concepts - this was undertaken in engineering colleges and MBA students as identified by the Business Line Club.
o Life Member & National Council Member of Indian Society of Training & Development in India with affiliation with the International Federation of Training & Development.
o Training In–charge also for unit level training programmes in the areas of safety & standard operating practices, quality, induction programmes for officers and workmen, soft skills development programmes (communication, personality development, learning & development topics/strategies, personal branding, etc.) .
o Consultancy (in house) for T&D and recruitment.
o Member of the ‘SUCCESS ACHIEVERS’ CLUB WITH THE CENTRE FOR PERSONAL REINVENTION.
o Member of ERA (Executive Recruitment Association)
o Member of the American Society of Training & Development
o Member of the Academy of Human Resources Development
§ Participated as one of the jury members for:
o ‘Best Women in Leadership roles; attended by renowned companies & colleges.
o ’Chanikiya ‘ – the Best Student Team on the topic ‘New Age Marketing-Trends in the emerging Marketing Scenario’ conducted by the Madras Management Association.
o Member of the ‘Success Achievers’ Club under the Centre for Personal Reinvention
§ Represented the company on the Taskforce Committee for women for CII (Confederation of Indian Industry) – brainstorming session for evolving a programme for empowering women.
§ Have a Passion for continuous Learning .
§ Publication of Corporate Magazines
§ Have a great Passion for Training & Development in Soft Skills and Recruitments.
ACADEMICS
PG Diploma in Training & Development from Indian Society for Training & Development (ISTD),
PG Diploma in HRD from NIHRD.
PG Diploma in P& IR from Annamalai University
PG Diploma in Marketing Management from Madurai Kamaraj University.
B.A. in English Literature from Madras University
· Completed Neuro Linguistic Programming Licensed Practitioner with Dr Richard Bandler. UK. (2012)
· Completed the ‘Ultimate Edge’ programme with Anthony Robbins, UK (DEC 2012)
· NOW CERTIFIED BY THE INDIAN GOVT RECOGNISED COURSE ON PERFORMANCE MANAGEMENT AND COMPENSATION MANAGEMENT.
· Community Member of Human Capital Institute, the Global Association for Strategic Talent Management.
· Completed Certified Coach in Life Optimization from the Center for Personal Reinvention, USA., LISTED ON THE PRESTIGIOUS ‘IMPACT’ THE INTERNATIONAL BODY FOR ALL PROFESSIONALS IN COACHING, TRAINING, MENTORS, ETC
· COMPLETED THE COURSE ON THE LAW OF ATTRACTION FROM THE CENTRE FOR PERSONAL REINVENTION, US
· (NOW PURSUING AS A COACH IIN SELF ESTEEM FOR ELEVATION OF CHILDREN & ADULTS WITH THE CENTRE FOR PERSONAL REINVENTION, US.
· (NOW PURSUING A CERTIFIED COURSE ON EXTREME BUSINESS COACHING WITH THE CENTRE FOR PERSONAL REINVENTION)
IT SKILLS
§ Well versed with Windows, MS Office & Internet Applications.
HOBBIES :
8888888888888888888888
Email Address - flomac57@gmail.com
Skype - florence.macdonald84
Linked.In - FLORENCE MACDONALD, Director L & D, Training & Management Consultants