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“He who guards his mouth preserves his life.” - Proverbs 13:3
Have you ever been in a one-sided conversation? The other person is talking incessantly, leaving no room for you to speak. How about this scenario: You are conversing with someone and you feel very distracted and unfocused? You ... Views: 2694
The strangest stories are usually the true life ones. Take Marnie (not her real name), who recollected as a child ingrade 3 how she would roll a large piece of art paper around herself and stand in a corner. Her teacher would try to get her to come out; the other children would make fun of her. ... Views: 2615
Motivation is a key ingredient to success. This is not a news flash by any means, and all managers and good leaders embrace some degree of motivational program for their employees; whether they do this consciously or subconsciously, they all do it. Motivation is not some secret society either, ... Views: 2613
Conflict happens in relationships. And the tension it brings is opportunity knocking at the door.
We actually learn more by listening than we do by talking! When we are experiencing contrast or conflict with others, we are usually trying our best to persuade them to our point of view. ... Views: 2611
We may have lost some face to face connection, but in today’s world of social media communication, we have moved to faster, more frequent communication than ever before. Now, more than ever, what you say and how you say it is critical to the person on the other end of your communication message. ... Views: 2583
Did you know there are Six Messages in any conversation?
• What you Mean to say
• What you Actually say
• What the other person Hears
• What the other person Thinks he/she hears
• What the other person Says
• What you Think the other person says
No wonder we have communication ... Views: 2558
Throughout the ages, it’s the notable speakers and orators who have charted the course of history; from Aristotle to Jesus, down through Abraham Lincoln, Winston Churchill, Gandhi and Martin Luther King. Great speakers and their speeches have inspired, moved and motivated individuals, armies and ... Views: 2542
"Let a fool hold his tongue and he will pass for a sage," wrote Publilius Syrus more than 2,000 years ago in ancient Rome.
Such wise advice from ages ago has never been more relevant. In the modern professional world, we are suffering from a listening crisis.
Actually, it's a ... Views: 2532
The very first project I ever worked on to improve leadership and workplace communication, I did the only thing I knew how to do in starting the project. That was to gather information from team members.
In interview after interview, I heard the same lament. It sounded like this, “we’ve had a ... Views: 2510
Is your team struggling with communication or trust issues? Very often those issues boil down to personalities - a misunderstanding of different personalities. Team building activities that focus on personality styles can be a great way to boost morale and reduce conflict. By understanding the ... Views: 2470
Communication is the key to both a healthy family life as well as an integral part of forming and maintaining relationships outside of the home. If you can't express yourself to those around you, you will end up stunting the growth of your relationships and harming your connections with loved ... Views: 2468
Have you ever played the telephone game? You know, person A whispers something into the ear of person B, who whispers the very same thing (hopefully) into the ear of person C, who whispers that same message (theoretically) into the ear of person D, and on and on until they reach the end of the ... Views: 2435
“We only hear half of what is said to us, understand only half of that, believe only half of that and remember only half of that.” Mignon McLaughlin
How well do you listen? As a training professional, human resource specialist, manager, spouse, parent or friend you have numerous opportunities ... Views: 2420
Unless you try to do something beyond what you have already mastered, you will never grow. Ronald E. Osborn
Do you know of an athlete who “knows it all?” For each suggestion there is a response. Primarily to position them, in their eyes, as “been there, done that.” Those are the uncoachable ... Views: 2406
What does it take to really hear someone? In a previous article I discussed 4 types of listeners-Compassionate, Too Busy to Listen, Trees for Forrest, It's Me. Each of us has a bit of all four of these types and yet we all aspire to the Compassionate Listener. Some of us think we are ... Views: 2400
Part of my own personal philosophy is that we carry the energy of both “student” and “teacher” within us, and depending on the experience or situation in which we find ourselves, one of these two energies becomes primary. We invoke our inner teacher when we have the need to pass along our ... Views: 2399
I find that the best kind of creative inspiration, in any field of endeavor, comes from communing deeply with other life presences, in heartfelt, open-minded, empathic attunement with them. The more deeply we invest our heart, mind, and senses, in communion with other life presences, ... Views: 2394
5 Steps to Real Improved Listening (or Why You Were Tricked Out By Your Last Listening Course)
Admit it. You’ve read the articles that give you the ten or so points of how to listen better. Maybe you’ve even sat through a course or two that was intended to drill home the tenets of fine ... Views: 2343
Customers are always asking for something. When we first launched our software company, every time a customer would ask for something it did a couple things:
It would shoot the requested feature to the top of our mental priorities, since here it was in realtime right before us: a real customer ... Views: 2330
Five important secrets for building rapport with your customers and growing your business
First A Story: A lesson learned about customer service, courtesy of Rude Dude.
I was buying a new color laser printer from the office supply store with all the bells and whistles—wireless printing, ... Views: 2316
Listening is a crucial skill for professional and personal success. Yet it seems like such a basic skill - we all know how to listen, right? But although this skill is basic in theory, it's difficult to execute. Yes, everyone can listen, but how many people can listen well?
Communication is ... Views: 2310
Many years ago, a mentor of mine told me something very profound. I asked him what it was that kept certain managers moving up the corporate ladder while others stopped. What he said has never left me. He told me that those leaders who did not progress to the top stopped being coachable. A ... Views: 2298
It truly is amazing how every Spiritual book you read can be broken down into simply saying be still within. No doubt about it be still within can be experienced through the practice of meditation and learning how to listen to that silence within.
In the Bible, it speaks of how God is always ... Views: 2270
Zen: Finding enlightenment through intuition and introspection.
Listening: Making an effort to attentively hear another person speaking.
Therefore Zen Listening might be best described as the art of using one’s intuition and introspection to be fully present with another person during a ... Views: 2263
Constructing an inventory is one of the most important elements of any successful internet marketing campaign. Immediately after finding your potential purchasers to pay back your blog post a check out, you must persuade them to subscribe for your newsletters so you are able to get their e mail ... Views: 2252
Toronto is a well known Canadian city that is situated in Ontario. It is a very beautiful city full of natural sceneries scattered all over the city. It is one of the most populous cities in Canada and has a lot of facilities. The city is developing very quickly and the population is also ... Views: 2247
Listening:
The Foundation of All Communication
"Give every man thine ear, but few thy voice." Shakespeare
"Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk."
Doug Larson
As a trainer, consultant, manager of training or HR specialist you are ... Views: 2244
Creating an inventory is one particular of the most important factors of any effective online marketing marketing campaign. Immediately after getting your probable consumers to compensate your blog post a take a look at, you ought to persuade them to subscribe for your newsletters so you are ... Views: 2235
A staff's productivity and efficiency depend on good communication. Good communication depends on effective listening.
Listening is not simply hearing, but a process of understanding and correctly interpreting a message from another.
Effective listening is a difficult task as listeners ... Views: 2233
Emotional Intelligence, the combination of self-awareness, "other"-awareness, ability to recognize and regulate one's own emotions and interpersonal skills, is at the core the ability to listen. Listening Inwardly for our own assumptions, beliefs, and emotional reactions. Listening to what is ... Views: 2215
Praising a child correctly is important to the development of positive behaviors. It’s a great way to encourage constructive future behavior. When you give praise you are giving your child a feeling of positive feedback, which increases their sense of confidence, self esteem and abilities. ... Views: 2211
All too frequently when people think about starting a business, it’s one that they have no experience in working or running. Whether it’s an old dream or just a frivolous whim, it’s become quite common to see someone starting up a restaurant, bed & breakfast, and many other types of businesses ... Views: 2208
There’s no one on the planet who hasn’t been in a situation wherein tempers and/or emotions escalated – perhaps even dramatically – due to miscommunication or poor communication. When this has happened in your own life, you’ve likely looked back on it afterwards and wondered how things got so ... Views: 2208
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*** Body Listening - by Paul Chek, The Official Guide to Personal Development
Truly hearing someone when they’re speaking to you can be far more challenging than you might imagine and there’s lots of training out there to help you become a better listener. Most of this training, however, misses out on an important first step to genuine communication. When it comes to ... Views: 2198
Great conversations are built on a foundation of awareness, which includes:
Emotional intelligence: an awareness of emotions in oneself and others that helps people navigate situations.
Motivators: values, which inform what people want to talk about.
Style: how people approach ... Views: 2190
I have a client who is a coach and is having trouble with listening and I have been helping her improve this skill.
If you are not a coach, or know nothing about coaching, you may not understand the implications of this. So let me explain.
In my opinion, a really great coach always ... Views: 2187
It’s funny how easy it is to fool ourselves – to ignore the “elephants in your room.” I can’t tell you how many people tell me they know about the elephants in their room. I had a girl come up to me at The Bitter End the other day, she’s one of my Twitter followers, (who I’d never actually met ... Views: 2170
Ever heard the expression “Listen up?” Sometimes coaches say it when their team is in a huddle. They want everyone to pay particular attention to their message. Listen up. Lift your chin up; direct your gaze up into my eyes. Listen carefully and hear what I’m saying. Listen up.
How often do ... Views: 2152
Technology, in the form of phones and computers, has become a kind of ubiquitous front door for customers to use any time and any place where they have the desire for a product or service. At least in theory, technology gives customers a more personal help desk than they are likely to find face ... Views: 2134
Overcoming Risk Aversion in Selling
Help clients move forward in the selling process
The deadline is approaching, your month is ending and the prospects that should be closing and going for it are not!
What is a salesperson to do! We done the discovery, asked the questions, provided the ... Views: 2132
Make Your Point!
By
Bill Cottringer
“The single biggest problem in communication is the illusion that it has taken place.” ~George Bernard Shaw.
Consider the beginning of communication: We first invented words to stand for objects we couldn’t carry around on our shoulders to show ... Views: 2128
The simple act of nodding your head in acknowledgement, while someone is explaining an idea to you is something practiced by humans from a relatively early age. Perhaps saying “yes” in agreement or repeating what was stated to exhibit your understanding is somewhat simplistic, yet significantly ... Views: 2112
Last night I was at another business networking event where everyone was trying to sell me and only talk about their business. It felt like I was getting "pitched to death," and a few times all I could think was, "I'd never do business with you..."
So here's the question:
"Are these events ... Views: 2106
I have a client who runs a business and has two people working in his main office. They weren't answering the phones with the level of energy that he considered representative and efficient. He had frequently asked them to change their behavior, but he didn't seem to get through to them. ... Views: 2099
Experiencing business success online starts with identifying the key role people play in how successful you become! The fact is that members of your target audience can help you grow your business more quickly by simply listening to what they have to say! Understandable many aspiring internet ... Views: 2091
You know you have to do them. You know that they are the foundation to a profitable business. You don’t have a choice…the dreaded sales call.
You may have lists of names of people to follow up with. People you’ve met at networking events. Someone that somebody else suggested you get in ... Views: 2073
Evidently, and independently of age, social background or education, the majority of people like to sing, some of them recreationally, but a lot of them have dreams of one day becoming a professional singer/performer.
Some people think; how hard could that be?? Let’s just open the mouth and ... Views: 2044
If you are reading this, you are open to learning. If you are open to learning, you most likely have desire to teach others as well. As coaches and teachers, we so much want to help people. We hear them mention something and suddenly we really want to share with them all of the wisdom we have ... Views: 2041
You know who they are: Vague customers that can’t make up their minds, who seem to have all day to take up your time; pushy customers whose demands can’t be met, who angrily demand ‘What? It’s not ready yet?’ Whining customers for whom nothing is right, who can find something wrong with ... Views: 2037
Effectively communicating with others can present enough challenges without the added issue of one who twists and distorts your words. Below is a transcript of a recent conversation I had with someone (who refers to himself as a member of the black race) on facebook. He posted the controversial ... Views: 2032