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Dear friend, have you had that experience when all of a sudden you just had this huge hunch that something is about to happen, and to your surprise, that intuition was eventually translated into reality?
Have you ever felt strongly about something without a logical basis to it? That’s called ... Views: 1539
Women know true success is found within our relationships - not money. The way we communicate with ourselves and with others ultimately determines the overall quality of our life – and the success or lack thereof – of everything we do!
One of the essential skills needed for success in ... Views: 1455
Deep down within the paradoxical richness of empty space… If you are willing to go there, tell me what you will have found.
Our daily life is like surface of a lake, a river, a sea (depending on your container). There are always activities, good or bad. Things happen, expected or unexpexted. ... Views: 1660
Emotional Intelligence, the combination of self-awareness, "other"-awareness, ability to recognize and regulate one's own emotions and interpersonal skills, is at the core the ability to listen. Listening Inwardly for our own assumptions, beliefs, and emotional reactions. Listening to what is ... Views: 2063
Listening is the connective tissue in relationships, and as member of a profession that demands listening with a maximum of attention, it was with great interest that I read a research study showing that an engaged listener's brain activity synchs up with the brain of the storyteller. The ... Views: 1726
You know you have to do them. You know that they are the foundation to a profitable business. You don’t have a choice…the dreaded sales call.
You may have lists of names of people to follow up with. People you’ve met at networking events. Someone that somebody else suggested you get in ... Views: 1885
The simple act of nodding your head in acknowledgement, while someone is explaining an idea to you is something practiced by humans from a relatively early age. Perhaps saying “yes” in agreement or repeating what was stated to exhibit your understanding is somewhat simplistic, yet significantly ... Views: 2016
While listening doesn't sound like something required to organize, it actually is an important part of reaching your organizing goals.
Listening is both an internal and external activity. We listen externally when we converse with others or tune into the radio or television. We listen ... Views: 1810
The mere mention of the word “negotiation” creates a rather visceral response in people.
For some, it’s excitement around competing for, and striking, the best deal. Others (likely the majority), cringe at the thought of the back-and-forth, trying to guess what will, and will not, ... Views: 2775
Evidently, and independently of age, social background or education, the majority of people like to sing, some of them recreationally, but a lot of them have dreams of one day becoming a professional singer/performer.
Some people think; how hard could that be?? Let’s just open the mouth and ... Views: 1959
Couples who learn to actively, mindfully listen to one another have a better chance of having a deep, intimate relationship. It makes sense: When you listen well enough to understand your partner’s point of view, you understand him or her better, and the bond between you strengthens.
So how ... Views: 1905
Ever heard the expression “Listen up?” Sometimes coaches say it when their team is in a huddle. They want everyone to pay particular attention to their message. Listen up. Lift your chin up; direct your gaze up into my eyes. Listen carefully and hear what I’m saying. Listen up.
How often do ... Views: 2061
Is your team struggling with communication or trust issues? Very often those issues boil down to personalities - a misunderstanding of different personalities. Team building activities that focus on personality styles can be a great way to boost morale and reduce conflict. By understanding the ... Views: 2381
Have you ever been talking to someone who is looking around the room while you speak? Or who interrupts you to say something on a completely different subject? Maybe you were confiding in a friend who seemed distracted and when you accused her of not listening, she said indignantly, "I was ... Views: 2952
I have a client who is a coach and is having trouble with listening and I have been helping her improve this skill.
If you are not a coach, or know nothing about coaching, you may not understand the implications of this. So let me explain.
In my opinion, a really great coach always ... Views: 2061
Experiencing business success online starts with identifying the key role people play in how successful you become! The fact is that members of your target audience can help you grow your business more quickly by simply listening to what they have to say! Understandable many aspiring internet ... Views: 2008
If I were limited to one recommendation that would improve relationships between parent and child, especially with teenagers, it would be listen to learn. Listening and valuing young people’s feelings and ideas is what promotes the ability of parents to effectively communicate with ... Views: 3084
A World of Meaning
Idioms are phrases with special meanings. Straightforward idioms are usually ones all speakers of English can understand. Clichés are said to be overused phrases – but some so-called clichés are so apt (suitable) that they convey a world of meaning to us and more importantly ... Views: 3250
I find that the best kind of creative inspiration, in any field of endeavor, comes from communing deeply with other life presences, in heartfelt, open-minded, empathic attunement with them. The more deeply we invest our heart, mind, and senses, in communion with other life presences, ... Views: 2258
The average person pays more attention to what she's saying or thinking about than what she is hearing, or how her words are "landing" on the other person. This self-involvement gets worse during an argument. You can become a much more effective communicator by using "attentive speaking" a ... Views: 2751
We all will have heard the saying “to walk in someone elses shoes” when used as a metaphor for building empathy with someone. For most of us this is something we probably think we can do quite well. The friend who comes to us for advice, or reading a sad or shocking story in the news and then ... Views: 3653
Constructing an inventory is one of the most important elements of any successful internet marketing campaign. Immediately after finding your potential purchasers to pay back your blog post a check out, you must persuade them to subscribe for your newsletters so you are able to get their e mail ... Views: 2171
As an executive coach, I’ve seen all kinds of leadership styles. Effective leadership is essential to every organisation—big or small, young or old.
We know from Harvard’s research on the Service-Profit-Chain and our Scores on the Board system(tm), that employee satisfaction brings ... Views: 2980
Customers are always asking for something. When we first launched our software company, every time a customer would ask for something it did a couple things:
It would shoot the requested feature to the top of our mental priorities, since here it was in realtime right before us: a real customer ... Views: 2255
Listening is both an internal and external activity. We listen externally when we converse with others or tune into the radio or television. We listen internally when we pay attention to our inner thoughts and conversations. Both types of listening are necessary for good organization – ... Views: 2611
Creating an inventory is one particular of the most important factors of any effective online marketing marketing campaign. Immediately after getting your probable consumers to compensate your blog post a take a look at, you ought to persuade them to subscribe for your newsletters so you are ... Views: 2159
We may have lost some face to face connection, but in today’s world of social media communication, we have moved to faster, more frequent communication than ever before. Now, more than ever, what you say and how you say it is critical to the person on the other end of your communication message. ... Views: 2422
"Let a fool hold his tongue and he will pass for a sage," wrote Publilius Syrus more than 2,000 years ago in ancient Rome.
Such wise advice from ages ago has never been more relevant. In the modern professional world, we are suffering from a listening crisis.
Actually, it's a ... Views: 2451
All too frequently when people think about starting a business, it’s one that they have no experience in working or running. Whether it’s an old dream or just a frivolous whim, it’s become quite common to see someone starting up a restaurant, bed & breakfast, and many other types of businesses ... Views: 2108
Many years ago, when I first shared my dream of being a songwriter with one of my best friends, she knitted her brows and said, “Huh?”
I can’t say I was deflated by all of the warnings that followed. After all, I had always been surrounded by this kind of “practical thinking.” In fact, I ... Views: 2592
By Mark Lamendola
www.mindconnection.com/BehaviorMod
Active listening is a skill. Like any other skill, it requires practice and refinement to develop it well. Here are some guidelines to become the best listener you can be.
Let’s begin with rule #1: There can be only one speaker and ... Views: 2714
Influencing Stakeholders
Become influential in any line of work
We are constantly consciously or unconsciously influencing or being influenced. Refresh your approach in an open structured way, tailoring the style as needed.
1. Neutral
It sounds obvious, but working from a sense ... Views: 3145
Five important secrets for building rapport with your customers and growing your business
First A Story: A lesson learned about customer service, courtesy of Rude Dude.
I was buying a new color laser printer from the office supply store with all the bells and whistles—wireless printing, ... Views: 2251
The very first project I ever worked on to improve leadership and workplace communication, I did the only thing I knew how to do in starting the project. That was to gather information from team members.
In interview after interview, I heard the same lament. It sounded like this, “we’ve had a ... Views: 2411
It’s funny how easy it is to fool ourselves – to ignore the “elephants in your room.” I can’t tell you how many people tell me they know about the elephants in their room. I had a girl come up to me at The Bitter End the other day, she’s one of my Twitter followers, (who I’d never actually met ... Views: 2095
Unless you try to do something beyond what you have already mastered, you will never grow. Ronald E. Osborn
Do you know of an athlete who “knows it all?” For each suggestion there is a response. Primarily to position them, in their eyes, as “been there, done that.” Those are the uncoachable ... Views: 2223
Motivation is a key ingredient to success. This is not a news flash by any means, and all managers and good leaders embrace some degree of motivational program for their employees; whether they do this consciously or subconsciously, they all do it. Motivation is not some secret society either, ... Views: 2466
Connecting with Your Inner Voice
Norma T. Hollis
Do you listen to your inner voice? This is the voice that speaks within you that no one hears except you. Each person has one. Some recognize it and some don’t. Some are even frightened of the voice. But it’s a voice that is your friend and ... Views: 7925
It truly is amazing how every Spiritual book you read can be broken down into simply saying be still within. No doubt about it be still within can be experienced through the practice of meditation and learning how to listen to that silence within.
In the Bible, it speaks of how God is always ... Views: 2152
A staff's productivity and efficiency depend on good communication. Good communication depends on effective listening.
Listening is not simply hearing, but a process of understanding and correctly interpreting a message from another.
Effective listening is a difficult task as listeners ... Views: 2157
Be Quick to Listen and Slow to Speak
One of the hard lessons that I have learned in life is that it is good most of the time to just keep your mouth shut. That was a hard lesson for me because of my temperament. I used to feel that I had to have the last word in every conversation or ... Views: 3065
Toronto is a well known Canadian city that is situated in Ontario. It is a very beautiful city full of natural sceneries scattered all over the city. It is one of the most populous cities in Canada and has a lot of facilities. The city is developing very quickly and the population is also ... Views: 2161
You know the old adage about letting sleeping dogs lie? It doesn’t apply to people with grudges, who may actually become more difficult from stewing in their angry juices about whatever sleight or injury they’ve pinned on you.
Not every problem with people can be resolved. Some people are ... Views: 5100
No question about it: You can’t please all the people all the time! And because you’re a professional, it’s understandable that your negative experiences with customers are a source of concern for you. Yet customer stress is a leading cause of employee stress in both sales and service! The ... Views: 1862
Technology, in the form of phones and computers, has become a kind of ubiquitous front door for customers to use any time and any place where they have the desire for a product or service. At least in theory, technology gives customers a more personal help desk than they are likely to find face ... Views: 1968
You know who they are: Vague customers that can’t make up their minds, who seem to have all day to take up your time; pushy customers whose demands can’t be met, who angrily demand ‘What? It’s not ready yet?’ Whining customers for whom nothing is right, who can find something wrong with ... Views: 1861
Telephone. Tell a phone. There are times when I get the feeling I’m talking to a phone instead of over the phone. Incoming telemarketing calls don’t allow for meaningful connections. And by all reports, cold calls are another example of missed opportunities. Yet there’s no question that you can ... Views: 1847
By using empathic listening techniques, you will be able to hear a lot more than what a person is saying. In fact, you'll actually "hear" if a person is holding something back or if they are simply overcompensating for something.
To develop your empathic listening skills and apply them for ... Views: 3241
Many years ago, a mentor of mine told me something very profound. I asked him what it was that kept certain managers moving up the corporate ladder while others stopped. What he said has never left me. He told me that those leaders who did not progress to the top stopped being coachable. A ... Views: 2181
There’s no one on the planet who hasn’t been in a situation wherein tempers and/or emotions escalated – perhaps even dramatically – due to miscommunication or poor communication. When this has happened in your own life, you’ve likely looked back on it afterwards and wondered how things got so ... Views: 1993