Taxi booking apps are popular among a large user base that swears by these apps for convenient, safe and affordable travel every day. This popularity has been rightfully earned as these applications ensure quick service, where you can book a ride suited to your requirement, in a few easy steps.
How can a Taxi Booking app help?
It has optimized operations for travel agencies and taxi services as they can conduct all their business online and avoid the hassle of managing things manually, managing things efficiently, in lesser time. Drivers find the business easier and can optimally utilize their time and resources.
Developing an Online Taxi Booking Software
These are low-maintenance software that does not require erudite skills to operate and maintain an efficient ‘inventory’ of your business data. Here are some benefits of an online taxi booking software for your taxi service:
● Smooth User Interface
An online taxi booking software ensures that the user interface remains simple yet effective. This would mean that a customer would not have to navigate through several options to find a ride. A few essential steps shall determine the pickup and drop location, fare estimate, easiest route, and booking confirmation.
There is also an easily accessible panic button in case of an emergency. Online taxi booking software also gives space for the user to share their experience and rate the service, which becomes valuable feedback for the taxi company.
● Streamline Operations
Managing a fleet of vehicles becomes a breeze with an online taxi booking software as it encompasses features to streamline all aspects of a taxi service. It maintains a directory of registered customers and their particulars to make the dispatch process faster.
The software maintains an inventory of available vehicles, employed drivers, and their locations. Since these are cloud-based software, the customers can utilize this information in real time to book a ride nearest to them. This also eliminates a lot of manual labor on the taxi service’s part, thus streamlining the operation process.
● Payment Calculation
One of the major taints on a taxi ride experience can be the frustrating haggling that cabbies often indulge in. Online taxi booking software eliminates this ambiguity by featuring fare estimate calculator, which gives you an idea of what you are going to spend. This price is non-negotiable, so neither the driver nor the customer can heckle the other.
The fare is messaged to both parties at the end of the ride to ensure transparency. The customer can choose to pay the driver in cash or through the app using a credit/debit card or associated portals like Paytm in the case of Ola.
● Optimization
With an online taxi booking software, your business operates in the virtual realm and except technical glitches, is open 24X7. This obviously translates to more bookings and better utilization of resources.
Bookings are sure to increase, as the customers who consciously book through the software themselves are more likely to stick to their plan. Even in the event of a cancellation, no loss is incurred as the vehicle becomes available online immediately.
Running a taxi service business does not require you to have an office and operate telephonic. Your clients approach your service through the software so there is no chance of missing a call and losing business.
Ritesh Patil is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on mobile application. He works in a leading android development company with skilled android app developers that has developed innovative mobile applications across various fields such as Finance, Insurance, Health, Entertainment, Productivity, Social Causes, Education and many more and has bagged numerous awards for the same.