Development of mobile taxi app solution is beneficial for customers as well as the drivers. The taxi booking app automates the whole taxi booking process and service for customers, drivers and the service provider or the owner. It simplifies the work for drivers in managing and finding passengers to provide the service.
Before the introduction of taxi app solution, the process of taxi booking was tedious for customers as well as drivers, as the drivers parked in a taxi stand and wait for the passengers. But with the introduction of taxi booking app in the taxi industry, the customers can easily book a taxi with few clicks and get the taxi service at their doorstep.
Developing a taxi booking application requires a proper research, unique selling point and budget. The taxi business can hire mobile app developers or the mobile app development company to design and develop mobile application, however, application development can range from $10k for a basic app to over $50k for the more complex app, including advanced features, functionalities and the ability to work across various platforms and devices.
Technology and on-going trend in the market play an important role in the taxi app development. The company can develop simple taxi booking solution consisting basic features or can build taxi booking app including all the advanced features and functionalities. This depends on the business model of the taxi business.
Driver plays an important role in the taxi business, from serving to the customers and creating an image of the taxi company in the market. Hence, the taxi company has to provide better service to the drivers by providing better pay and making the whole process of serving the client simple and easy.
The taxi business needs to develop a mobile app for customers as well as drivers. The drivers can serve better and be loyal to the company only if the company provides better facilities to the drivers.
Below are the few benefits for drivers using taxi booking application
Additional Channel Of Income
With help of taxi booking app, drivers get a constant flow of the riding request from the passengers, hence the driver need not have to drive around looking for the passengers. This also results in the additional channel of income for the drivers, as they can independently serve as many customers as they want and earn the better income.
The mobile app for taxi also provides the driver an option to accept or reject the request. But the driver should not reject the request, once accepted, without any valid reason, as this may create bad impression and driver can lose the option of the additional channel of income.
Fast and Convenient
With the taxi booking app the driver just needs to accept the ride request, pickup the passenger and drop at the desired location. With taxi booking app, there is no need to search for the customer, hence this saves a lot of time, help drivers to provide fast and convenient service and earn more income.
Real-Time Tracking And Navigation
With the integration of map and GPS in the taxi booking app, it becomes easy for drivers to see the pickup location and help the customer reach desired destination on-time. On the other hand, this helps the taxi business to serve maximum customers and create a good company image.
Security
Most of the transaction taking place through the taxi app solution and is cashless, as these apps provide various payment option for passengers like paying through payment gateways, or online wallets, etc. This eliminates the need for the driver to carry any sizeable amount of cash that may attract the robbers. The company can also pay the drivers with the help of an app. Hence, all the transactions can take place safely.
Ability To Review Ride History
The taxi booking application provides an option for drivers to see their past rides and details. This helps driver to review the services offered by them and know if they are getting a good return on the services offered.
Along with all the benefits offered to the drivers the company gets the advantage of offering better service. Taxi booking app also offers various benefits to the owner such as:
Details on the drivers currently active and serving
Total number of rides or trips carried out each day by the drivers
Provides detail on the driver’s rating and review and keep track on the drivers
Complete detail on the weekly and monthly billing based on the service provided
Owners can easily dispatch work to the drivers with help of an app.
The taxi booking app help owners to analyze several positive and
negative factors of the service provided and
work more efficiently.
Real-time tracking is possible and this helps the owner to ensure the
safety of both the driver and the passenger.
The online taxi dispatch system can bring in good results for the taxi business. Before building an app the business needs to do a market research on the competitors, customer requirements and then move towards developing an app.
Ritesh Patil is the co-founder of Mobisoft Infotech that helps startups and enterprises in mobile technology. He loves technology, especially mobile technology. He’s an avid blogger and writes on mobile application. He works in a leading android development company with skilled android app developers that has developed innovative mobile applications across various fields such as Finance, Insurance, Health, Entertainment, Productivity, Social Causes, Education and many more and has bagged numerous awards for the same.