Most businesses today are looking for a solution that will do several tasks under one system not only to save money but also for convenience and staff efficiency. One business aspect that many businesses find troublesome is having multiple platforms for communication needs like telephony, internet, fax, voice mail and worst is the bill for multiple phone systems for all your businesses or branches.
A cloud PBX system is more than just a phone solution; it is not merely for calling purposes but rather an all in one communication solution or the so called unified communication stream. First of all a cloud PBX is well known for delivering business grade phone calls that if not par exceeds that of a traditional PBX while still keeping your cost down by as much as 50% however like mentioned above there is more to it than being a telephone solution which are detailed below.
Internet – Almost all businesses today have a website thus they are engaged in search engine optimization, email marketing and online advertisement this communication streams are quite important in today’s market because most customer do purchases online or base their decision who to call on the search engine rankings with that said a decent and stable internet connection is vital many cloud PBX service providers also offers internet connection separately or in bundle with the phone so you will have a central billing.
Fax and voice mail – For orders, quotes, invoices and other documents that you need in black and white fax is the best solution. However having that big and bulky fax machine in the office can be troublesome especially if you have a small office or work space. With a cloud solution you can send and receive your fax via email you can check faxes virtually any device that can open an email address. Voice messages is also important and you need to call back those clients ASAP however with a traditional means you need to wait to get in the office before you can retrieve messages with a cloud PBX you can retrieve this messages either your IP phone or your email whichever suits you best.
Multiple phone system – It is not new for entrepreneurs to run multiple business or multiple branches at the same time. However this doesn't mean that you need to pay for multiple systems as well. With a cloud PBX you can run multiple business or location under one account. This means that you can have a central number coupled with a menu system to direct callers which business to call or separate numbers for each branch or enterprise and divert calls under one system saving you tons of cash in up keeping your phones.
David Clarkson is a well versed telecommunication engineer with years of background in the industry, In his experience the demand of structuring internal and external communications for small to large scale businesses was perfectly solved by Cloud PBX technology and has recommended it since then.