Truth #1: Every buying decision begins with a connection. If you want to increase your income, build connections with your customers.
Truth #2: People want to be part of something bigger than themselves. We all want to contribute somehow, and most of us what to do so in a way that makes the world a better place.
The happy place where those two truths meet is where you’re able to connect with your customers around something bigger. Businesses that are built around impact, around making a positive difference in the world, do 12-14 times better financially.
So how do you find that happy place?
Share your impact intention for your business. What impact do you want to have with your business? I define impact like this: impact is where your amazing self meets the world and makes it a better place for all of us. What impact do you intend with your business? Let your customers know about it, so they can connect not just with you, the amazing person, but also with your desired impact.
Share it on your website, in social media and other marketing, in conversations with prospects and customers. Give them a chance to know your business.
This isn’t just a commercial decision. Your customers may want to help you have that impact, in ways you could never have thought of.
How do you build customer engagement? Share your impact.
Ursula Jorch is a speaker, business coach and consultant who helps entrepreneurs grow a successful business that makes a difference in the world. A 21-year successful entrepreneur herself, Ursula helps you define the difference you want to make in the world and develop strategy and marketing so you have ever-expanding impact.
Find Ursula on her podcast, Work Alchemy: The Impact Interviews where she interviews impactful entrepreneurs and leaders like Seth Godin and Marianne Williamson, and at WorkAlchemy.com for free resources for you and your business.
This article was originally published at https://www.workalchemy.com/customer-engagement-impact and has been syndicated with permission.