As a popular collaborative platform, SharePoint benefits organizations by generating unique business value in a number of ways. In fact, the utility of this platform goes much beyond just document storage, sharing, and management. It also extends to a critical component of businesses, which is knowledge management.

Each organization over time builds up a repository of rich information that helps with the knowledge management for guiding business processes and effective decision-making. So how does the content sharing and storage nature of SharePoint allow it to work efficiently as knowledge management platform? Why should organizations seek Microsoft app development that allows them to leverage SharePoint as a knowledge management system? Let’s take a look at some key reasons that make this possible:

1.Search is Made Easy and Quick

A good knowledge management system should make it easy for the knowledge seeker to find the exact information they are looking for. Supported by a potent search engine feature, SharePoint fulfills this criterion with perfection. Users can search and access documents quickly in SharePoint.

Moreover, there are search suggestions as well as a convenient way to refine and streamline the search results to make the search process further easy. Thus, SharePoint is great at providing the right knowledge at the right time.

2.Centralized Internal Information Base

Knowledge management platforms must be able to bring together team members from across the organization in one place. SharePoint does this extremely well. It offers a centralized location to combine and store all the internal knowledge.

Now no matter how extensive and distributed your organization is, all of your team members will know the one place to go when they are seeking important information.

3.Caters to Knowledge in All Forms

Knowledge comes in two basic forms: explicit and tacit. The exceptional thing about SharePoint is that it can be used for knowledge management for both these forms. By offering means for communication and collaboration, SharePoint makes it easy for employees to gain knowledge via sharing experiences.

This is how it takes care of tacit knowledge sharing. On the other hand, the well-known document storage and management functionality of SharePoint allows it to facilitate explicit knowledge sharing.

4.There’s the Trust Factor

Knowledge management is one of the vital blocks in the foundation of an organization’s functioning. Hence, it’s necessary to keep this system as reliable and secure as possible.

The fact that SharePoint is associated with a technology mogul like Microsoft guarantees superior reliability, availability, and security for your organization’s knowledge. You can trust Microsoft SharePoint completely for using it to drive the knowledge management in your company.

5.Simplicity and Ease of Use

How easy and simple a knowledge management system is to use will determine its popularity among employees. You want the system to afford a great experience for users who are looking for relevant knowledge to solve critical work-related problems.

Offering a smooth and hassle-free usage experience, SharePoint assures that your team members will find it really great to use the platform for sharing knowledge.


These reasons clearly show the rich capabilities that SharePoint has which make it a wonderful knowledge management platform. It’s a great platform that will allow you to preserve and accumulate knowledge over time, so that your team keeps getting value out of it as and when they require.

Now, as an organization, what you need to ensure is that you ask a good Microsoft app development company to customize and implement SharePoint as a knowledge management platform for you. Hiring great custom software development services for SharePoint is important so that the system built integrates seamlessly within the knowledge structure of your company.

Author's Bio: 

Amit Agrawal Founder and COO at Cyber Infrastructure (P) Limited which is an Mobile and web development company that provides custom application development, mobile application development, creative web design, Microsoft solutions, SAP solutions, open source development, Java development, Oracle development, big data solutions, digital experience solutions, CAD/CAM architectural services, testing automation, infrastructure automation and cloud, digital marketing, ITeS, etc