Communication without any hindrance with customers is a crucial part for running a business successfully. It is must for a business organization that they need to be always available and connected with their customers. An India Toll Free Number solution is the smartest unidirectional channel where customers became satisfied when they can call you for free.

It’s a motivational factor for the customer when they find that they can resolve any of their query regarding product, pricing and anything from the business organization for free. So Toll Free number is a customer engagement tool considered by many business organization. India Toll free number not only increase the business client interaction, it also increases the marketing and branding value of the business organization. Apart from these general uses, there are some unique ways by which an 1800 number can help your business. The unique ways to use Toll-Free number are discussed in detailed below.

Marketing analytics
1800 number can be used as a significant marketing tool which tracks inbound leads and sales effectively. A commercial organization can use a specific toll free number for different different campaign. Now it will be easy to track the performance of different campaigns by just analyzing the specific toll free number with respect to the specific campaign. A 1800 number provider in India can provide the live monitoring and tracking dashboard features which can be use at any point of time to analyze the calling rate, pattern and other things. Through call recording feature a business organization can analyze the customer need and cater them more accurately. Tollfree number marketing tool can can improve the service quality and can provide employee training as well.

Voting hotlines
Today Reality Shows in television are hot cake for the viewers. Most of the reality shows use voting technology to select or finalize a contestant. So, apart from the direct use of Indian Toll-Free number in marketing and customer service, toll free number solutions are hugely used as voting hotlines. In India using toll free number in reality show became a normal and must activity. Through voting hotline a viewer can cast their vote to their favorite contestant. By this a viewer is getting more connected with the show. It cost them zero to cast their votes that is why viewers are getting motivated to vote. Every contestant is assigned with a specific number which the viewers can call to cast their votes.

Promotion via vanity numbers
Today the biggest challenge for an business organization to make a place in customer mind in this highly competitive market. In this situation toll free number can help you to create a distinctive place in the market as well as in customer’s mind. Easy to recall and customized number with respect to your organization is called vanity number. Vanity number is a very eye catchy number for the customer point of view. It is a wise investment for the business organization to invest in Vanity Number. Essentially, these are special types of numbers that allows a business organization to include its brand’s name in an alpha-numeric form depending upon the company name or the service it delivers. Vanity Number connects the potential customers with your business’s unique number and generate regular calls which results higher sales.

Government services
Government departments often use a toll free number solution where citizens can call to get the required answer to their questions which is basically regarding the basic public services. People who are planning to apply or renew their passports, voter and other cards for example, can easily get all the required information by calling a the specific departments toll free helpline number. Similarly, there are specialized voice portals like railways train information (example – 139), diseases, epidemics (example – COVID-19), laws, and guidelines.

Election campaigns
Recently toll free number is hugely used in political campaigns as well. Political Parties use this technology to build a professional image to the voters. Now it is became more easier to engage the voter base as they have access to a free phone number that a voter can call without spending anything. Supporters of any political party can easily call and connect with their selected political candidates and can provide their valuable feedback as well. At the meantime, political parties can track the location of their supporter who calls them and can use the information to collect insights about their strong and weak areas. They can fix their political campaigns according to the collected information.

Author's Bio: 

Sayantan Das, Digital Marketing Executive, Microtalk Communications Pvt Ltd. Microtalk communication is a tier 1 ISP in India. Microtalk is also a DOT licensed approved telecom service provider in India that manages an average of 40 million calls in a month.