Leaders Make Selling A Priority!
Written by George Hedley
"I have some deep concerns about the future of your company. I have some deep concerns about your leadership. I have some deep concerns about the management team you have assembled. Your business is not growing for one reason: You and your management team are not leading by example."
This is the opening to a letter I recently sent to a start-up company I have invested in. I wanted to shake them up and help them realize where their problems lie. Often times, business owners and managers tend to blame their bottom line woes on the economy, competition, customers, salespeople or their employees. In reality, results are the biggest indicator of leadership.
Leaders Lead By Example!
Leaders lead. Leaders make it happen. Leaders get big results. Leaders set the pace. Leaders get people to follow. Leaders create excitement. Leaders take accountability. Leaders do what it takes.
Making a profit and growing your construction business is simple. It starts with creating enough revenue to cover your job costs, overhead and profit goals for the year. No revenue = no business = no profit. Successful business leaders are almost always the big-time revenue generators who create lots of sales. The fastest way to fix a company's profit or growth problems is to generate more revenue. Check out these quotes from successful leaders:n n“Anyone can manage. Leaders go out and create revenue.” (Sam Walton)
“Anyone can write procedure manuals. Leaders go out and sell stock.” (Jeff Bezos)
“Anyone can mind the store. Revenue takes inspiration and excitement.” (Jack Welch) n“Anyone can organize. Leaders cold call and close sales.” (Lee Iacocca)
“Anyone can tell others to do it. Leaders go out and make it happen themselves.” (Ross Perot)
“Anyone can build great buildings. Leaders get people to sign contracts!” (George Hedley)
Selling Is Not Easy!
For me, selling doesn't come naturally. I don't like to spend my day cold calling on potential customers who don't really want to talk to me. Selling is uncomfortable. Selling is not my gift. So like many of you, what mistake did I do to fix the problem? Hire a salesperson. I figured this would remove me from the sales process. Guess what? It doesn't work. He continually keeps asking me to go on sales calls with him so I can close the deal. This ticks me off! Now what? Can I grow my business without me doing any selling? No!
In my construction business, our clients want to know the owner and project management team before making a decision to hire us. Customers want to know who they’ll be doing business with. They want to build relationships and develop a sense of trust during the sales and contractor selection process.
It’s almost impossible to expect a salesperson get a construction contract signed without the construction company owner’s help. It is easy to hire a salesperson, but the hard part is to get them to do it well without your coaching, direction and hands-on involvement. When you rely exclusively on
Article author
About the Author
George Hedley, CSP, ‘The Business-Builder,’ is a business building expert. He is an entrepreneur, business owner, and the recognized authority on how to build a growing business into a company that consistently produces bottom-line results, profits, wealth and equity. He has authored several books including: n “On-Purpose…On-Target!”; “Everything Contractors Know About Making A Profit!”; “Conversations On Leadership” and “The Business Success Blueprint” series.
He founded & built his major commercial construction company from $0 to $50 million dollars in only 7 years! For his accomplishments, George received the nationally recognized award “Entrepreneur of the Year” by Ernst & Young and “Venture” magazine. To date, he has built or developed over 250 projects valued in excess of $500 million dollars, executed over 10,000 subcontracts, and owns & manages over 750,000 square feet of office & industrial buildings. He is currently developing over 70 industrial & office buildings.
George’s expertise is based on his real world experience: Leading & managing great people; owning & running a profitable construction, development and investment company; and, getting things done. His business success is the result of long time, repeat customers, focusing on priorities that really count and management systems that always make a profit. As a founder of multiple businesses, his roles have included CEO, business owner, project manager, field superintendent, estimator, general contractor, subcontractor and real estate developer. George is a graduate of the University of Southern California in Civil-Structural Engineering and has served as President of five industry associations.
Today, along with managing his $75 million construction and development company, George owns HARDHAT Presentations presenting keynote speeches and workshops to companies and associations. His ‘Profit-Builder’ Programs include topics on Building Leaders, Building Profits, Building Customers, and Building Wealth. He also holds in-depth 2-day ‘Profit-Builder Circles’ for business owners. In addition, George has earned na Gold Microphone award and the prestigious ‘Certified Speaking Professional’ designation from the National Speakers Association.
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