Six points have been recognized as the essence of good management. Keep these techniques in mind while developing a stronger working relationship with your employees.

1. An effective boss builds an atmosphere of open communication. Open communication is a major factor in employee satisfaction. An employee must be able to approach and talk openly with their boss. An effective manager invites suggestions and constructive criticism. Instead of waiting for the employee to initiate communication, management needs to solicit feedback and discuss current problems and possible solutions. An exceptional manager cares about the employee and realizes that worker feedback is critical.

2. A good working relationship must be a trusting one. If you are a manager, do you level with your employees, even when it might negatively reflect on you or the organization? Do you follow through on promises? Do you take the time to evaluate your own strengths and weaknesses? The best bosses deal with their employees in the way in which they would like to be treated. An employee's feeling about their work should be important to management. Deal fairly with each employee, not allowing favoritism or personality difference to affect judgment. When a worker trusts their boss, they are motivated to greater productivity, achievement and loyalty. This, in turn, adds to profitability.

3. A supportive environment is a motivator. "We are a team; we work together," creates a sense of security for the employee. Workers should be openly appreciated when appropriate and constructively corrected - privately - when necessary. Problem solving is a mutual effort. A boss should be willing to use his or her influence and even go to bat for the employee when appropriate. Employees who have that kind of support rarely get into trouble. They have the direction, information and tools in order to do their job. They also have self-confidence knowing they have their boss's support. A supportive boss has compassion and empathy. What the manager gives to his/her employees comes back tenfold.

4. A supportive boss has a genuine interest in his workers. Good managers take the time to get to know each employee's personality, needs and goals. They also learn something about the employee's personal life. Bosses who get to know their employees receive back optimal performance because they are able to bring out employees' unique abilities. The supervisor who is able to make his people feel important and personally significant, also generates the most productivity and loyalty.

5. A good boss helps each employee reach his or her potential. Goal setting and career planning are integral in this process. As employees are encouraged, their independence and responsibilities are increased. Creativity is stimulated, as opposed to demanding adherence to rules and prescribed patterns.

6. A good boss gives feedback. This is one of the most important aspects of an employee/boss relationship. Whether it comes from written evaluations, informal or formal discussions, or occasional memos, feedback should be given on a regular basis. How can employees know how they're doing unless the boss communicates with them? A good supervisor makes sure his people get adequate and timely feedback - both productive and constructive. Bosses who recognize their employees' accomplishments are usually far more effective than those who have a reputation for being tough on their employees. When unpleasant feedback must be given, it should focus on the inappropriate behavior, not on the person as an individual.

Techniques of good management
· An effective boss builds an atmosphere of open communication.
· Trust is critical to a good working relationship.
· A supportive environment motivates the employees.
· A supportive boss has a genuine interest in workers as individuals.
· A good boss helps each employee reach his or her potential.
· A good boss gives feedback.

Author's Bio: 

Jane received her Bachelor of Science and Master of Arts from The Ohio State University. She has done doctoral work at the University of South Florida and has been an adjunct professor at the University of Dayton, Wright State University, Sinclair Community College and Antioch University McGregor. She also served as the Associate Director of the Antioch University McGregor Organizational Institute.

The author of seven books, she uses both the podium and paper to promote personal and professional excellence. Her best seller, How To Love the Job You Hate, has been endorsed by Dr. Kenneth Blanchard, respected author of the best seller, The One Minute Manager. She has been interviewed and profiled by Forbes and The New York Times. She is also a nationally syndicated newspaper columnist appearing in business journals throughout the country.

Jane worked with at-risk youth before going into her professional speaking career. This high-powered Fortune 500 professional speaker, corporate trainer, Certified Mediator and consultant tells it like it is with organizations such as: the United States Senate, USDA, Department of the Navy, United States Air Force, FDIC, Merrill Lynch, General Motors, Toyota, Medical Group Management Association (MGMA), IBM, NCR, International Association of Hispanic Meeting Professionals (IAHMP) and Prudential of Europe. She has received praise from such notables as Senator Orrin Hatch and has shared the platform with General Norman Schwarzkopf, Bernard Siegel, M.D. and Nevada Governor Kenny Guinn. Not shy with the media, she has been on more than 1,000 radio and television programs, including CNBC, CBN and CNN.

She is one of the most dynamic women on the speaking circuit today. The National Speakers Association awarded the CSP designation to Jane. Fewer than 8% of all professional speakers hold this distinction.

Jane Boucher is a best-selling author and professional speaker
with offices in Ohio and Nevada.
Reach her at 775-853-0226, 937-416-9881 or
Her websites are and