***A K.I.S.S. to remember
Written by Sharon Sayler, The Official Guide to Business Coach and Business Coaching
For the past 3 days, I have been trying to pick out a paint color for the bedroom. In the store, the color looked light green, a color I would call “Seafoam.” The paint supplier called it “Reef”, my friend said it looked gray as we painted it, and in the bedroom lighting, I just stepped back and called it “Yuck.” Still a work in progress…
So what does this have to do with anything? Well, it just pointed out to me once again that we all see and understand things differently… How many times do we describe something and know exactly what we mean, but the person we are attempting to communicate to takes what we said an entirely different way?
An important rule to always remember in communication is the KISS--Keep It Simple and Short. So many times, I find I can get caught up in my industry’s jargon or slang, I know what I’m saying, so do coworkers, but when that glazed look comes over your client’s eyes, you know it’s time to stop, rewind, simplify and try again.
"We don’t see things as they are, we see them as we are." ~Anais Nin. Writer and diarist 1903-1977 ~
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