In the world today we are faced with many choices. We are all built with the instinct for fight or flight when faced with confrontation.

Recently I ran into a situation where I was faced with a rude, nasty response to a birthday greeting I had sent to an acquaintance through Facebook. I hadn't realized the link to the free ebook I normally send to my Facebook friends on their birthday had been changed. The gentleman in question reacted by sending me a snarly note back chiding me for sending him marketing material in his birthday greeting.

My initial reaction was to fight back. I knew I had three options in my reaction to his note. I chose to be assertive and apologized for the error, explaining to him that it was unintentional.

Subsequently he wrote back with another extremely aggressive, rude note. I considered again how to respond. I decided this was the time to act in a more passive way. I did not respond because I knew this argument could go on and one, getting both of us nowhere and causing hurt feelings.

After some contemplation I decided to take a more assertive actions, I removed him as a friend on my Facebook account. By taking this action I defined that I have boundaries and would rather work with people who are pleasant to work with.

I have found that when we set our boundaries, and make clear what we need, and what we find acceptable, then people are usually more willing to give it to us.

One of the ways we can become a more assertive person is by taking responsibility for our own choices and actions.

The four major components of being an assertive person are:

1.clearly representing what we are thinking and feeling, both verbally and using body language.
2.Having no apology for the way we feel.
3.By refusing to manipulate others with false guilt.
4.By never sacrificing others , we respect other people and they respect us in return.

Assertiveness is clearly stating what you want and what you need as a means to an end. Being assertive does not mean you need to be pushy. You have the right to be human and take full responsibility for your actions. You even have the right to be wrong sometimes. You have the right to tell others what you are thinking and feeling- and you have the right to change your mind. You also have the right to express yourself without intimidation and you have the right to not accept responsibility for other peoples actions.

Being assertive means owing a situation. The only person you have the ability to change is ourselves.

The heart of being assertive is confidence.

For more information visit www.confidenceclues.com

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