With an ERP solution, your e-commerce business can integrate quite a lot of software applications and applications that run collectively seamlessly. There are many kinds of ERP solutions available, but the most common and useful that many B2B businesses benefit from include:

  • Dynamics 365: With this ERP software, you can monitor leads, automate field companies, and enhance your business operations over a cellular or online platform

Many companies are hesitant to integrate such software into their daily processes and procedures because of the potential for business interruption. However, most ERP software systems integrate with a business’s current software, making the transition simple to complete with minimal downtime.

How ERP integrated e-commerce leads to better Customer Experience

A worldwide pandemic and wider international e-commerce adoption have each resulted in greater customer expectations in terms of e-commerce. The customerexperience (CX) is now a major factor of constructing your internet retailer, even for B2B organizations.

With ERP-integrated e-commerce, many companies find they can save time and enhance Customer experience. The specific features ERP software can help with depends upon the type of business you own, and the software you integrate with. However, most ERP software can optimize:

  • Order placement: ERP software can help within the order placement course of by routinely setting into movement the following steps, comparable to calculating the delivery prices or making a delivery label.

By automating these methods via ERP integration, your online business runs more easily. This prevents customer disappointment and ensures your inventory and accounting experiences are correct and updated.

Why B2B corporations prefer ERP-integrated e-commerce

ERP solutions can be expensive. Often, additionally they require detailed communication throughout channels and entities, from accounts, information management, product development and customer service departments. It is not any wonder that in the past, enterprise operations more commonly selected such solutions — automated processes between these capabilities are important with high sales velocity.

The final two years have seen a shift in where companies are selecting to invest their assets. B2B organizations that deal with large swathes of stock and depend on their customer loyalty require a new method to sustain growth. Investing in ERP built-in e-commerce often means ensuring your customers can place orders at their comfort and apply modern strategies of retaining and bettering your sales.

For B2B firms which are struggling to cope with distinctive pricing preparations, thousands of product SKUs, and workforce management, ERP built-in e-commerce can be the best solution.

Benefits of constructing ERP and e-commerce work one

There are many advantages of integrated e-commerce. When it involves B2B companies, a few of the most regularly cited positive changes embody:

  • Save firm time: The automation ERP gives eliminates time-wastage in certain key actions: customer support requests, hand-keying stock and searching up distinctive price preparations, to name just a few. With Odoo ERP integrated e-commerce, customers can access all this data in a single place, leaving your employees in a position to concentrate on higher-level downside fixing.

ERP integrated e-commerce: Future-proof progress

If you assume you’re able to implement an ERP solution for your e-commerce practices — or should you’re considering re-platforming — your online business can flourish. With automated inventory updates, order monitoring, and accounting, an integrated ERP solution can aid you take online gross sales to the following stage without growing your employee workload.

For future-proof growth, you need future-proof solutions — that’s where ERP-integrated e-commerce is available in. Ensuring your online expertise is as seamless as possible means your existing customers and potential prospects know they can belief the acquisition process, encouraging them to build or strengthen their relationship with your business.

Author's Bio: 

Business solution-centric Odoo Consultant and IT professional with about 11+ years of experience spanning Odoo delivery, Sales, pre-sales, Odoo product development, Odoo business consulting, outsourcing & ADM services in leadership positions.

• Has headed Practices for Enterprise Solutions ( SAP, Baan & Odoo )

• Experience across domains likeSales and Marketing, Logistics, Manufacturing, Retail, Chemical, Automotive maped to Odoo

• Extensive experience in large program delivery & business process transformation consulting (Odoo Consultant) for multiple programs

• Demonstrated experience in designing new product & service offerings and executing global Go-To-Market strategies for new offerings for new market penetration

• Proven leadership skills with balanced focus on people, processes & technology

• Pioneered the use of ERP systems in various Processing Industry

• Worked as Process Heads of Marketing, Sales, Purchase, HR, ERP Project deliveries and also worked as Business Heads for many companies like IBM, JKT, Denave India, FCS and presently at Apagen