Consumer-Generated Website Reviews: Online Marketing In The Modern Age
Written by David Fraser
Consumer-generated website reviews are the only independent and strong verifier of website quality, and are forecast to be the last standing beacon of reliability as search engine results becoming increasing compromised by commercial interest. Commercial interests are naturally at odds with consumer interests, and as consumers learn to distrust website rankings through search, they will turn to human content to provide the cross-reference as to validity. As a consequence, while SEO remains an important area of marketing for business owners, so too does managing your public reputation online become a critical conce
for online business marketing.
Adding your business website to a user-generated website rankings site opens your website up to the criticisms, both positive and negative, and invites opinion on what you have to offer versus the competition. This has multiple advantages, from improving SEO website rankings to breeding credibility with new visitors, to simply providing a means for feedback about improvements that could be made to your site or service, in addition to helping shore up your position within your given marketplace as the outlook for search browsing continues to shift.
From a search engine optimization perspective, backlinks from trusted sources really do count, as a major ranking factor. A backlink from a website rankings site can provide juice in the search engines for the main website, as well as proving a particularly helpful reputation management tool. Managing your search engine results, of course, isn't just about being number one: you have to look at least at results 1-10 to make sure they reflect the right image of your website. Website rankings sites tend to perform well in search engines, thus you benefit both from the backlink value and also from the presence of a positive website rankings page appearing prominently in the search results for your trading name.
In terms of receiving feedback, the beauty of website rankings sites is the absolute honesty you can expect. Unless you intend on doctoring the results for yourself, the comments you receive are likely to be honest: do visitors find your site hard to navigate? Is your site slow, or does your service leave a lot to be desired? Positive or negative, there isn't an incentive to lie, and unlike most forms of feedback, you can quickly and easily get a feel for how your customers are reacting to your offering and make changes accordingly.
But by far the most relevant of advantages is the conversion advantage – building up a profile of your business as a reputable provider within your chosen market. This only comes from engaging with and listening to your visitors. A strong, well-managed website rankings site campaign can create this kind of dialogue, which will only continue to grow in importance as the web becomes more diverse and more difficult to navigate successfully. And as an early adopter, you'll have the advantage of getting on board and building a long lasting recognition that will put you ahead of the curve, for when the demand for hand website reviews reaches critical mass.
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