***Dealing with Difficult People and Situations
Written by Dr. Mary E. Waters, the Official Guide to Business Start-up
On a scale of one to ten, how would you rate yourself for handling that last difficult person? Not too good, well here are a few tips on how to handle a difficult person. What you can do is ask to meet with him. During the meeting, you may speak in a quiet “pass the butter voice.” Now you ...On a scale of one to ten, how would you rate yourself for handling that last difficult person? Not too good, well here are a few tips on how to handle a difficult person. What you can do is ask to meet with him. During the meeting, you may speak in a quiet “pass the butter voice.” Now you should make eye contact and tell him how his actions or comments make you feel, then ask for change. We all have difficult people and situations in our lives that will stop us from achieving our purpose in life. It is important to find out who these people and situations are and confront them early on so that you can move forward with your plans for the business. Locating the difficult people in your life is easy because they make you:
1) Feel nervous
2) Feel anxious
3) Feel uncomfortable
In addition to dealing with difficult people, on occasions you may find yourself having to deal with difficult situations. The question is how do you handle these uncontrollable situations in a calm and professional manner? There are situations such as finding out when you arrive at the event that you forgot to pack the most important thing for that show. How do you maintain your professionalism, keep your charm and poise, and show common courtesy to others, when dealing with these and other difficult situations in your life? The way you handle difficult situations will have an impact on whether or not you will become successful in both business and life. For example, you the business owner should show common courtesy to others because the person you fight with in the parking lot could turn out to be “your best customer.”
Are you interested in starting a business?
To the new and experienced entrepreneurs, getting help with your small business is very crucial to your success. Getting the right help will cause you to avoid costly mistakes, and it can also help you to save a lot of time, money and energy. You will need to get the right help to form the legal structure of the business, financial, management, procurement/certification, marketing, pricing products, preparing a business plan, and more. If you are a business owner who is wondering if you can take your business to new heights, contact Dr. Waters at tina@mail.org or tina.waters@waienterprises.com.
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