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Downsides to Shopping Online and How to Deal with Them

Written by Melanie Mathis

Topic: Financial LiteracyPublished August 27, 2013
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Have you tried shopping online? If you haven't, and you are looking forward to try this hassle-free form of shopping, then we encourage you to read the succeeding paragraphs of this article. Below, we have tackled three of the most common disadvantages associated with shopping via the internet, and how consumers, such as yourself, can effectively deal or completely avoid them.

Common Drawbacks of Shopping via the Internet

  • Huge risk of getting ripped off by fraudsters. A lot of consumers today have been ripped off by the schemes and machinations of seemingly-legitimate vendors that they found in shopping sites. They thought that by dealing with these merchants, they can easily get the items they want in the most affordable prices. However, instead of receiving the merchandise they bought online, most of them lost their hard-earned cash to fraudsters. Now, how can consumers, like you, avoid getting ripped off by fraudsters?

To avoid this scenario, we remind you to be very cautious when choosing vendors that you intend doing business with. Run background checks on prospective merchants and consider the testimonials and comments of their previous clients. In so doing, you can gather sufficient information that can help you decide whether to push through with your plans of transacting with one of your chosen vendors or to continue looking for more reputable online shops and merchants.

  • The great possibility of losing your credit identity to scam artists. Scam artists, most especially identity thieves have become very crafty. They do not only rely on conventional means to get their hands on the credit card information of consumers. Most of them employ highly-sophisticated computer programs and software not only to spy on online consumers but also to gain illegal access to shopping websites. And if you won't be careful, you may eventually discover that an unauthorized party has gained access to your credit card information and is using your account for its personal gain!

To avoid this, we encourage you to spend a considerable amount of time checking the security features of shopping websites. Look at the URL box and check if the web address displays the code “https”, where -s stands for “secure”. You may also check if there is a padlock icon beside the URL bar or if there is a VeriSign logo on the leftmost part of the page. After all, these indicators can give you the assurance that the page you are viewing is equipped with security features that will prevent hackers, as well as the software they use, from gaining access to your personal and credit information.

  • The possibility of receiving defective items. There are also consumers these days who signed up for the latest electronic gadgets online but who eventually received merchandise with defective parts. Since there is no way for online customers to check the quality of the items they intend to buy, most of them end up with malfunctioning products which will never serve their original purpose.

Still, there is an excellent provision in the consumer protection statutes of several states that holds merchants liable for damaged goods received by consumers. Moreover, the Fair Credit Billing Act, or FCBA, also grants credit cardholders, like you, the special privilege to withhold payments for defective items that they bought using their respective credit cards. So, you need not worry about losing funding on items that you can never use. After all, the federal law, in this case, will certainly work to your advantage.

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About the Author

Melanie Mathis is a credit analyst and a writer for 8 years. She has been participating in the programs of NewHorizon such as their continuous effort in giving out Credit Repair Tips.