Effect Of An ERP System On The Competitive Strategy Of The Organization
Written by Dr Easton Patrick
To understand the effect of an ERP system on the competitive strategy of the organization, one needs to know the factors that offer competitive advantage to any company. The competitive strategy of a company aims at delivering the desired value by evaluating and implementing the decisions taken. This is done to gain an edge over the competitor in the market. One such factor is the improvement in the customer services. The customer is the main focus of any business and improvement in responsiveness to the requirements of the customer is important. An ERP system affects the strategy by streamlining the information of all the functional departments. It provides for customer service and feedback process. The accurate and timely information made available by the ERP system aids the management to take right actions and timely decisions.
If the information provided is not correct, the decisions based on that will not be effective and the strategy formed based on that would not work. With an ERP system in place, the information provided would be accurate and relevant in order to make the right strategy. This data is available readily at anytime and thereby it enhances credibility. The effect of an ERP system on the competitive strategy of the organization can be seen as the system aids the company to stabilize its business and develop. It provides a competitive edge by integration of the business units. This process aids in identifying the departmental budgets and achieve targets of sales.
There are no delays in the accounting system and no errors too. The ERP automation process helps reduce the hidden expenses of data maintenance. It also reduces repetition of data entry and instead offers accurate data. Organizations can also save their costs of managing various units located at different locations. This is one of the effects of an ERP system on the competitive strategy of the organization as it helps to manage the various units easily and in a timely manner. Even if the branches are located across different countries, the multi currency and multi language feature of the system provides a competitive edge. Therefore it is easy to manage multiple units across the borders.
The ERP system has an effect on the competitive strategy of the company by improving the cash flow. This way the company is able to prevent costs on storage of stocks by paying immediately for the raw materials obtained. Inventory is always up to date and the invoices can be quickly generated whenever the need arises. This enables the company to plan for the future in a better fashion. By implementing an ERP system, the business saves on expenses and time which offers a competitive edge. The system centralizes the business data which help to provide real time information available at all times. It enables data to become visible across the whole company by integration. This allows for optimization of the inventory and matching purchase orders. Decisions can be made with minimum errors and more quickly. All these features and advantages are the effect of an ERP system on the competitive strategy of the organization which provides the company to have an edge over its competition in the market.
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