Ensuring a Fair Debt Collection
Measures to Protect the Debtor
Debt collectors have resorted to several means in order to collect their money, ranging from the use of abusive language to threatening arrest. Many debt collectors have resorted to fraudulent practices such as providing misleading information regarding the outstanding amount. The abundant use of abusive measures resorted to by the debt collection agency lead to the passing of the Fair Debt Collection Practices Act (1978). This act eliminates offensive practices in the collection of debts from consumers and promotes fair debt collection practices. It covers personal, family, and household debts, owed on a personal credit card account, a medical bill, an auto loan, and also mortgage.
rnUnder this Act the debt collector-
- Cannot contact the debtor directly if they are represented by a debt collection attorney
- Cannot contact the debtor outside the stipulated time on weekdays
- Must inform the debtor on their first contacting the consumer regarding their “ability to challenge the debt” and other basic information
- Take or threaten to take the debtor’s property unless it can be done legally
- Cannot give false information about the debtor’s credit to a credit reporting company or any other individual
- Cannot send a fabricated official document from a court or government agency
- Cannot use the name of a non-existent company.
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