Article

Explore the unfathomable benefits of Unified Communication

Written by Aditi Tyagi

Topic: Business NetworkingPublished July 17, 2012
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With the evolution of the new and fast paced communication systems, the switch was quite swift. Due to the wide adoption of the latest technology, efforts are being made to make continuous advancements in technology that could provide unobstructed business communication opportunities. Unified Communication has been the first step towards investing the unimaginable. This technology has provided an entirely new experience for business firms
Unified Communication has been unified in the true sense. The seamless integration of all modes of communication including the real time and the non-real time modes of communication has created a distinctive mark in the field of communication. Not only are the modes blended but this system has also unified the platform that is used to access business communications. Now you can access your business conversation from anywhere, anytime and via any medium or device that you wish to use.
The various unbelievable features that this system offers are:
Unified Inbox: Maintain one inbox and access all business communications from there. Get mails, voicemails, SMS, chat, and all sorts of other messages in one inbox for universal management of business operations.
Presence Information: This feature of business phone offers a real-time interface for establishing the online status of an individual. You cannot chat or discuss things on a hit and trial basis. You need to be sure whether the other person is online or not. This feature of unified communication projects the status of individuals.

Unobstructed Collaboration: Before the actual implementation, it was only a budding imagination to achieve a blend of all modes of communication in one place. This has now been successfully established and has the capability to integrate all business conversations through a single platform.
Instant Messaging: This feature refers to the instant text messaging or chat. It eases business operations by allowing employees within and outside the business firm to communicate instantly through text chat and stay connected all the time by some means or the other.
Screen Pops: The user has complete authority over his desktop and can customize screen pops as per the requirements. Any message to the unified mailbox can be shown as a pop-up on the screen.
All these features of Unified Communication have marked a niche in the business communication area that has made it a system for the elite. The expense of this system has made it a privilege out of reach of small business firms. To help small and medium scale enterprises avail the benefits of this system, Hosted PBX systems came into action.
Virtual PBX is a system that offers unmatched flexibility and mobility to business firms at an impressively low price. This system saves the expense of setting up and maintaining the PBX equipment at the location of business firm. You can use all the features of these systems without even having to have them physically established at the location of the business firm. These systems can be used to avail the benefits of unified communication at a low price.
This is the reason why more than half of the business firms today have opted for Hosted PBX VOIP clubbed with the benefits of unified means of communication. Though cost is one of the factors that affects its wide adoption, yet the other most important factor has been the outstanding interface the implements this technology driven communication.

Article author

About the Author

VoIP Expert at therealpbx.com ‘Aditi Tyagi' is a specialist in small business PBX systems. The Real PBX is a pioneer in providing Hosted PBX Systems that deliver business class voice quality, real time customer assistance, scalable office Business Phone system office and more. Their enterprise class PBX VOIP services include top notch features like Unified Communication. Their Virtual PBX Systems deliver business class voice quality, real time customer assistance, scalable office etc

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