Facilitative Leadership
Written by Ian Glickman, Ph.D.
Article author
About the Author
Dr. Glickman is a psychologist licensed in Pennsylvania and Iowa. For ten years he was a professor at Immaculate University teaching courses in leadership, team development, occupational stress, conflict resolution, business communication, and human development. He was on the teaching faculty of the leading national healthcare Devereux Foundation’s Institute of Clinical Training and Research. Dr. Glickman studied extensively in Europe and Asia and earned his bachelors degree in Creative Intelligence from Maharishi European Research University, Selisberg Switzerland. His master’s degree is in Counseling and Human Development from the University of Iowa and his Ph.D. in psychology is from Lehigh University. Dr. Glickman has participated in numerous conflict resolution projects nationally and internationally. Due to his work at the Devereaux foundation, he is the former chairman of the Pennsylvania committee for stress-free schools. He is a Fellow at the American Institute of Stress and a Diplomate of the American Academy of Experts in Traumatic Stress with an additional certificate in war trauma. Dr. Glickman has had numerous TV and radio appearances. He’s lectured at Princeton and Harvard universities and has published in Princeton’s Innovations: The Journal of Science and Technology. Dr. Glickman has done innovative research on occupational stress and body types. He is a certified facilitator of the Steven Covey Speed of Trust Program. Dr. Glickman is a sought-after coach and speaker with years of consulting experience.
Further reading
Further Reading
Article
How Leaders Can Prevent Information Overload From Hurting Team Performance
Modern workplaces generate more information than employees can process. Constant emails, meetings, messages, notifications, and updates can make it harder for teams to focus. This article explains how leaders can reduce information overload, improve clarity, protect attention, and help employees work more effectively.
August 28, 2026
Article
Christopher Terry’s Quiet Model of Leadership Through Inner Work
The leadership conversation often centers on doing more—acquiring more knowledge, setting bigger goals, and chasing louder victories. But what if the real key to growth has less to do with adding and everything to do with aligning? Christopher Terry, respected mentor and teacher, is challenging this performance-focused mindset. His philosophy offers an alte ative: the quiet power of inner work, where clarity, presence, and identity guide action more than any exte al metric ev
June 27, 2025
Article
Investing in Technology: How CEOs Can Leverage Tech for Business Growth
In the modern business landscape, technology is not merely a tool but a strategic necessity. From streamlining operations to engaging customers and enhancing products, technology holds the key to staying competitive and achieving sustainable growth. Successful CEOs understand the value of tech investments and actively incorporate them into their business strategies to lead their companies to new heights. The Importance of Technology Investments 1. Operational Efficiency Techn
November 19, 2024
Article
The Voice of Customer Service: Pakistan's Leading Call Centers
The global business landscape increasingly values customer satisfaction, with businesses striving to deliver seamless, efficient, and attentive support experiences. In recent years, Pakistan has emerged as a notable hub for call centers, leveraging a skilled workforce, cost-effectiveness, and tech-forward solutions. With the growth of the business process outsourcing (BPO) industry, many Pakistani call centers are now recognized among the "Best Call Centers in Pakistan" for t
November 11, 2024