Fix: Netgear WiFi Extender Not Working Problem

Has your Netgear WiFi range extender stopped working? Does your extender say connected, but not allowing you surf the internet? Well, fret not! This troubleshooting guide will fix all the issues you are facing with your Netgear WiFi extender.

Netgear extender connected but no internet is one of the most common issues faced by many users across the globe. If the same issue is spinning your head, don’t rush to reset your WiFi extender. Instead, consider following the troubleshooting tips highlighted below and let your extender get the most for you when it comes to usage of the internet.

Netgear Extender Basic Troubleshooting Tips

- Give your Netgear extender and router a restart. Pull out the power cable from your router and the extender and then inserts the cables back in again.

- Ensure to perform Netgear new extender setup process in reach of your WiFi router.

- Let the internet LED on your router and the Netgear extender become stable. In case you don’t see the power LED on your devices, it means you are not receiving internet from your ISP. For this, you have to contact your ISP and ask him to provide the internet speed you are paying for. Apart from that, we suggest you upgrade your internet plan.

- Now, have a look at the internet LED on your router and the extender. Is it stable? If you nod in yes, then restarting your device have you helped you out in fixing Netgear extender not working issue.

If the issue is still spinning your head, then consider trying our next troubleshooting tactic.

Update Netgear Extender Firmware

There are chances that the firmware on your Netgear WiFi range extender has become outdated. If this reason is hampering your extender’s WiFi performance, then we suggest you perform a firmware update process on your Netgear device. To do so, follow the steps given below.

- Make sure that your Netgear extender and the router are connected to each other.

- Load up an internet browser on your smartphone, PC, or laptop and visit the Netgear’s official site.

- Enter your Netgear extender's Model Number.

- Click on Downloads.

- Select a firmware version and click on Download once you’re done.

- Open a web browser and enter mywifiext in the URL bar field.

- Netgear extender’s login page displays.

- Enter the admin credentials of your Netgear WiFi range extender and click on Log In.

- The extender’s Status page displays.

- Click on Firmware Update > Browse > Upload button.

- The Netgear extender firmware update process will start on the same page. And when the firmware update process gets completed, the device will restart.

Now check if updating Netgear extender’s firmware helps you fix Netgear extender not working issue or not. If the issue still persists, resetting your Netgear WiFi extender is the only option left for you. To reset your Netgear extender, follow the steps highlighted below.

You can reset your Netgear extender either using a Soft reset method or using the Hard reset method. Let’s take you through both the methods one by one.

Hard Reset your Netgear Extender

- Locate the Netgear extender’s reset hole.

- Press it using a paper clip, pin, or similar object.

- Once done, release the extender’s reset hole.

That’s it! You can set it up again using the default configuration methods.

Soft Reset your Netgear Extender

1. Access the mywifiext net setup page.

2. You will prompt to enter the extender’s username and password.

3. Navigate to the Menu icon.

4. The extender menu displays.

- Select the Settings option.

- Click on Other > RESET.

- The confirmation screen will appear.

- Confirm your decision to reset Netgear extender back to factory default settings.

Resetting your device will positively fix the Netgear extender not working issue for you. Is the same issue troubling you? No worries! Contact our experts via comments.