Frequently Asked Questions on Virtual PBX Empowering Business Phones

The virtual PBX has seriously enthralled the telephony market in the entire world. It is acting as a serious threat to the conventional providers of PBX for small businesses as well as local carrier providers in Europe, USA & other parts of the world due to the null establishment cost (except for the installation charges that is generally less than $25).The idea of using a simplified tablet as a business phone for work exemplifies assistance to you. You can use it for emailing, note-making, slideshows, web surfing, and other business related work, at least if you do not depend on complicated spreadsheets or physical input. Tablets are any day better in appearance than tiny screens of smart-phones and they're better for your back than tugging a laptop. People generally post plenty questions on a number of forum websites. So I thought of summarizing all the problems or questions that people generally have & also giving researched answers to all of them.

Starting-up

• Can Canadian numbers be transferred to other virtual numbers?

The answer is yes. However this facility varies from one hosted PBX provider to another.

• Are there satisfied customers I can talk to?

Yes, certainly every PBX provider’s website has customer testimonials to share their client’s experiences.
• What is the general overage for Virtual PBX services?

Generally on an average Virtual PBX providers charge 6 cents per minute. However, some IP PBX providers do not charge any overage charges. They simply have your bank account connected to them and the subsequent payments automatically get debited.

• Can I use or upload my own recordings or commercial as greetings in Music-on-Hold?

Yes, you can certainly have your own recordings in the greetings section. You simply have to login as admin in the PBX portal provided & select the greeting or commercial you want to use.

Operating the IP PBX

• How many messages can be stored using the virtual PBX soft-phone?

You can store as much messages you want on your computer. However, the number of voicemail boxes one can have depends on the tariff plan one chooses to subscribe to & this also varies from provider to provider. Hence the number of messages one can have will also depend on the number of voicemail boxes & their capacity.

• Are Hosted PBX portals compatible to work on IE 5 (Internet Explorer)?

This compatibility factor varies from provider to provider. Generally most of the provider portals work on IE6 & versions following IE6.

• Can I put my account temporarily on-hold?

Yes, your account can be put on hold. However, some nominal amount is charged per month which varies from provider to provider.

• What is the regulatory Fee charged by Virtual PBX providers?

This fee is only charged by some providers. This fee is basically charged to recover the obligation fees for local carrier providers or the one charged by the local government.

• Is it possible to transfer toll-free numbers or even numbers from other providers?
Yes, it is certainly possible to transfer numbers from other providers as well, & toll-free numbers from other providers can also be transferred.