Of course, Group Programs are not immune from pitfalls. And the main problem, as in other departments of the fitness club, is the personnel issue. As you know, it’s the cadres that decide everything! Already almost hear your objections about the club’s location, concept, pricing policy, etc. etc. Nevertheless, I insist that the cadres decide, or rather, really affect a lot.
I think I will not discover America if I say that group programs remain one of the most popular services of fitness clubs. http://howcaniloseweight-fast.com/
Most often, it is the Group Programs division that becomes a kind of business card of a fitness club. For example, the network of Planet Fitness clubs is famous for dance classes, at World Class - the programs Les Milles, and instructors of group programs, due to their activity, creativity and creativity, often become a kind of face of the company. The formation of this face is one of the tasks of the group program manager.
Of course, Group Programs are not immune from pitfalls. And the main problem, as in other departments of the fitness club, is the personnel issue. As you know, it’s the cadres that decide everything! Already almost hear your objections about the club’s location, concept, pricing policy, etc. etc. Nevertheless, I insist that the cadres decide, or rather, really affect a lot. Along with colleagues from the gym, pool, reception, group program staff is part of the content of the fitness club and, in my opinion, a more important part compared to gym equipment, saunas, the number of tracks in the pool ... Therefore, we can confidently say that the staff participates in one of the most important processes in the club - the extension of club membership. Based on this, it becomes clear why the personnel issue is so relevant.
So, we will consider the main stages of the activities of the Group Programs division and the group programs manager directly.
Stage One. Recruitment.
The quality of the selected personnel depends on how the preview of the instructors is organized. Practice shows that a team recruited and trained at the stage of preparation for the opening of the club and acting from the first days of its operation most effectively and, most importantly, works smoothly in the future. As they say, difficulties unite: a new club is always a little stress for both clients and employees, no one knows for sure who will come to the club, which programs will be most in demand, what time will be most visited, and will your customers compare this club with others or this is their first experience and they will enthusiastically respond to everything that happens...
In addition, clients, especially those who did not have before visiting fitness clubs, perceive instructors as unique guides in their new environment, consider them to be part of the club’s atmosphere, and often become attached to them.
Therefore, the heads of the fitness department should pay special attention to the organization of personnel selection, try to use all possible options to attract as many potential employees as possible to participate in the viewing.
Next, the manager faces the question of choice. How to separate the grain from the chaff? Are professional knowledge and skills always a priority? It should be noted that, like any selection process, the selection of personnel is certainly subjective. And this is caused, first of all, by the lack of clear criteria and standards for the activities of instructors.
Often, managers prefer to hire positive and loyal candidates who need further training, refusing stars with pronounced ambitions in order to create a positive atmosphere in the team.
Stage Two. Primary education. https://huffingtonpostdotcom.blogspot.com/
It is quite possible to determine the amount of training required during the selection and interview with candidates. You must also consider the concept of the club. For example, the well-known wellness club formats nowadays presuppose the presence of a large number of special programs: Pilates, healthy back, beautiful posture, rehabilitation programs...
In addition to the technique of performing movements, the methodology for presenting the material, the basic skills of conducting the lesson, the task of training is also to develop a proprietary language of basic terms and instructions of the instructor. It is necessary to make sure that coming to the lesson to any instructor, the client feels comfortable and hears native speech. The vocabulary of the instructors requires especially close attention: all movements and exercises used in the lessons should be called equally by all team members.
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