The benefits of a hosted PBX system doesn’t stop from saving you money and enjoying its smart features the system can also offer you convenience and flexibility because it can be deployed in a number of ways all of which having their benefits that is suited for any business in any market.
IP phone configurations – Probably the most popular and versatile deployment of a
hosted PBX system is through IP phones. In appearance these handsets are quite similar to your regular home phones with just the added buttons and a LCD display. However the similarities end there, IP phones doesn’t run like your regular phones instead it uses a SIP gateway and firmware to run but that is the geeky stuff pretty much all you need to is plug it to the internet and it will run perfectly regardless of where you situate it.
Additionally IP phones are perfect for businesses that are always in the phone or for businesses whose core of operations is within an enclosed office or home office. The large chunky buttons couple with a good LCD display makes it very convenient to navigate through the features of your
hosted PBX making it an ideal candidate for reception, support and sales tasks. The sheer variety of brands and brands will ensure that you find the right handset for each of your staff.
Soft phone – Soft phones or pc based phones can also be used with a hosted PBX, typically call centers and the like uses these kind of configuration to reduce cost and to have a central working station which is the computer. PC based phones are excellent for businesses that intend to use the phone subsequently with their computers since it will require you to have your computer turned on before you can make and receive phone calls. PC based phones are also popular for virtual offices since and off shoring staff because you need not need to ship an IP for overseas and your staffs can just download it over the internet.
There are just a couple of considerations you need to know in this configuration firstly would be the audio codec that the software supports typically the g729 would be ideal because it uses less bandwidth and is able to deliver business grade voice quality. Secondly is the input device a good USB headset is required to avoid static and the settings of the headset should be in accordance with the software to avoid unwanted noise and such.
Mobile phones and other handhelds – Did you know that you can also use your smart phones and tablets as your extension? With the help of 3G or Wi-Fi connections you can instantly turn your gadgets into a phone extension wirelessly. This means that you can stay connected anywhere you are. Although this type of configuration is not ideal as the primary set up this can serve as your back and alternate extension perfect for associates that are always on the go but still needs to make and receive business calls through your PBX.