Hosted VoIP System – A Powerful Business Telephone System

VoIP Phone Service (Voice over Internet Protocol) is the advanced technology through which you can make phone calls by using internet. VoIP PBX is a private branch exchange and is very beneficial to business enterprises, where there are lots of requirement to make internal calls regarding work. By using this technology, it’s easy to make and receive client calls anytime and from anywhere in the world.

To explain it in a better way, let’s take an example. Suppose you have decided to take small business VoIP to provide benefit to your company. Now you have to decide whether you want to “Own” your VoIP phone system or you want it on “Rent”. So the term used for “Owning” the VoIP phone system is known as “Premises” VoIP or “Premises Installation”. And the term “Rent” a VoIP phone system is called “Hosted VoIP”. As such, there is not any difference in voice quality and reliability between the Hosted VoIP phone service and Premise VoIP phone service.

Hosted PBX is a telephone service by using internet for small businesses. A hosted IP-PBX has the ability to make and receive phone calls over the internet and can route the incoming calls to the right individuals or teams inside the company. This system is absolutely different from regular telephone services.

The major benefit from the technology advancement in VoIP and virtual PBX is that the hosted VoIP phone systems do not require the costly investment of onsite hardware equipment. Hosted PBX phone systems have a lot of diverse features. And it is now easier to be connected any time with your clients and business communication from any location of the world. Through the development of hosted PBX systems, it is possible for a small company to project an enterprise company image to their clients.

A hosted or Virtual PBX telephone system provides excellent versatility and scalability and providing the absolutely best customized telecommunications for your business needs. The Key features included in Virtual PBX Phone Systems are:

• Auto Attendant
• Call Conferencing
• Call Waiting
• Voice Mail
• Caller ID
• Find me Follow Me Call Forwarding
• Voice to Email
• Fax Mail
• Custom Message Alerts

Through this service, the auto attendant provides the callers with a number of options for example, dial-by-name, dial-by-extension and so on. Depending on the option chosen by the callers, calls are transferred to the required employees.