How can I ever go on holidays and leave my one man business?
Written by Lissa Willem
The sole business operators find themselves in a real bind when time comes to take a bit of a break and to leave the work behind. Future life depends on new business as well the current ties but to leave the phone unanswered or worse still with untrained friends and family presents a real dilemma. Anyone that has experienced the cost of mobile phone roaming will avail you of horror stories of bills in the thousands of dollars for calls, SMS and data downloads.
One such company Verdi business messaging caters to this need for customers across Australia in a range of opportunities for individual operators up to larger business interests. The first decisions are to establish wether you want to advise callers of your absence or to keep it a closely held secret so that the integrity of your local assets are secured from idle minds. Let me explain with a couple of situations;
Armid has a tinting wholesale company and spends considerable time out of the country with buying and training roles. His customers are adjusted to this movement and the only impediment is in the timing of a return call. They are advised when they call that he is indeed away but to leave a message and email address and the call will be returned. Time changes, travel block-outs or just having fun means that the calls or emails may not be returned immediately but certainly at a convenient time to the caller. In this case Armid takes all calls by email to his I Phone meaning he runs the business on the fly and returns most requests the same way saving an absolute bundle on phone calls. Web based back up allows review and a double check on the traffic flow plus the ability to do follow up calls on his return.
Armid maintains a system of checking the calls morning, midday and evening thus concentrating the effort in to three short bursts of activity and not messing the whole day.
Doug has a window business that takes retail style calls. When he leaves the business he does not wish to advise the callers that he is a way but still wants the call traffic, in particular, the new business opportunities. All calls are emailed to him and he answers in ways dependent on the urgency of the required response. By phone, by email or just deleting the nuisance calls to the bin.
With mobile roaming you are being charged all sorts of fees, outgoing calls, inbound calls, inbound and outbound SMS, voice mail recovery and the ever dangerous data download. Verdi Business messaging is a message service with that point of difference.
You choose your least cost method of contact at a time and place to suit you and still maintain great customer contact. Short term answering service rates are available for all needs.
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