How to Get the Most Out of Your House Cleaning Service
Written by Rubel Zaman
Anyone who has his or her home or apartment regularly cleaned by a professional service crew knows how nice it is not to do the tough cleaning. But a cleaning service isn't cheap, so it pays to know a few tricks to get the most out of your crew.
Most people do a little straightening up before the cleaners arrive, but it pays to do a little more. First, if you have not yet put jewelry, cash, and other valuables out of the way, then you need to do it right away. If you've done a thorough job screening your service, the risk of outright theft is probably low. Taking things out of sight will eliminate any problems or misunderstanding, all the more.
Also try and reduce clutter around the house before the cleaners come. Kid's toys or art projects on the counters, paperwork on the kitchen table, blow dryers, and even makeup on the bathroom sink all slow things down where cleaners will just take care of them. Take a moment and put them aside so that the team can get to every spot easily.
If you want hard-to-reach areas cleaned, like behind furniture and such, move items before the cleaners come. Provide a note to direct them what you want done. In the course of normal cleaning, most services do not move furniture or heavy objects.
Be specific about how you like things cleaned and what is important to you. Most services strive to do a good and thorough job, but everyone seems to have one cleaning pet peeve or a spot they like cleaned in a certain way. Instead of being frustrated, you need to be specific. Talk with the group supervisor and show to him or her specifically where or what it is you want done and its value to you. Most cleaners will gladly adapt their routine.
While it's not necessary to leave your house or apartment while the cleaners are there, try and stay out of the way. Most cleaners have a routine they follow, so try, and avoid redirecting them to other rooms or tasks. The same goes for kids and pets. With fewer disruptions, the cleaners will do a better job.
Try not to offer cleaners food or drink, or engage in some chit-chat. While you might feel this is a polite gesture, understand that the workers are there to do their job where they need to move on to the next client, in the most efficient means. Again, the fewer the disruptions, the better cleaners can be.
If you use the same group on a regular basis, don't forget to show your appreciation. This is especially important if you've asked them to do extra work. While tipping is not required, it is appreciated. Also, don't forget the end-of-year gratuities and thanks.
Lastly and most importantly, you need to keep up with the communication. If something is not being done the way you like it, provide constructive feedback right away. Cleaners rely on pointers where they want to keep their clients happy and satisfied with their work. That being said, if the same problems keep cropping up and the work isn't being done to your satisfaction, it may be time for you to look for a new provider.
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