How to Monitor Your Social Media Strategy
Written by Candy Sugarman
No Social Media marketing strategy is complete without discussing monitoring. While it is obvious you should monitor your ROI (Return on Investment), it is equally important to monitor what is being said about your business, brand and products.
Given the vastness of the Internet, you need an efficient way of collecting the information.
1. Write out exactly what you want to monitor – remember to be specific. You do not want to receive information that does not pertain to you.
2. Be prepared to address praise, referrals and positive comments.
3. Have a plan ready to deal with poor reviews and negative comments.
4. Using Google Alerts To Monitor your Brand and enter your search terms and frequency.
5. Have a system in place for someone to check the monitored phrases.
6. Consider one of the many monitoring systems to streamline the process.
Monitoring and responding do not need to be a time-intensive task. However, it does need to be done on a regular basis. If you are unable to give it the attention it deserves, consider hiring a virtual assistant to do this for you.
This is not something you should overlook. The long-term well-being of your brand and business may depend on it.
Article author
About the Author
Candy Sugarman earned her degree in Psychology from U.C.L.A. and worked in a variety of industries utilizing a wide-range of skills, for the last two decades. She began her virtual assistant practice in 2007 by offer real estate agents administrative support and internet marketing. Intrigued by the increase in popularity in Social Media, Candy earned her Certification in Social Media marketing from VA Classroom. With a love of learning, she quickly sought out and obtained her certification in Social Network Design, Online Video skills and as well as Virtual Event Specialist Certification.
With a deep desire to help entrepreneurs and small business owners understand and master online marketing, she created PlayBig Online Marketing. Due to the fast-paced changes in the online marketing world, she is able to use her ability to adapt and learn quickly to offer the very latest and best to her clients. Never content with the status quo, she is always searching and learning ways to improve processes, systems, and create automation whenever possible to deliver to her clients the very best in an efficient and successful manner.
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