Article

Know more about the Better Business Bureau e-mail virus

Written by Semeli Karen McPherson

Topic: SoftwarePublished June 11, 2012
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With various scams and spams, there is yet another new version added to the already existing list. It is that of a new ongoing e-mail spoof generated to spread virus in the users system. This time it is titled with the name of an already existing organization called the Better Business Bureau (BBB). The e-mail is supposedly sent from this organization to business users worldwide. Actually this is just another mode of spreading virus through e-mail.

In this article, you will get to know more about the Better Business Bureau e-mail virus.

What does the Better Business Bureau look like?
To identify this spoof mail or virus infected e-mail one needs to check out the subject line. It might be something like: BBB notice RE: Case ID (containing random digits). The e-mail Id will be somewhat similar to bbb domain name, for example alert@bbb.org, service@bbb.org, or another bbb.org e-mail id.

The mail contents:

Here the Better Business Bureau notifies you that they have sent a complaint (ID #) from one of your customers related to their dealership with you.
“Please open the COMPLAINT REPORT below to find the details….”

This perfectly constructed mail easily dupes the customer into believing that there is some problem with their client. To make it authentic, tricksters have also deployed the means of signing it off with actual names and contact numbers. These are displayed like the official signature of the BBB which is obtained by hacking in the system of this organization.

How it propagates?

As soon as the user clicks the link it gets directed to a webpage similar to the BBB website. The user is forced to use the digital certificate for browsing it along with downloading of an essential file. This is an executable file that can come with any name such as, certificate BBB.exe. This is actually a Trojan. In the same manner the user is again re-directed to another link and is asked to download supporting files that are again executable files meant to harm and damage the system.

Who does this affect?

Any business owner holding an online account is vulnerable to this threat. This includes people who have managed or dealt with BBB in the past are on the receiving end of an infected e-mail list. Another reason to be alert against it is that this e-mail easily slips through the spam filter due to its authentic domain name. All these are just ways of spreading yet another e-mail virus.

Article author

About the Author

She is a Technology writer who is keen on any new emerging technology updates. She is working with Qresolve as a Technical Support Engineer. Semeli Karen McPherson has been offering online computer support to global customers for issues related to laptops, desktops, Mac and devices including iPods, tablets, iPhones computer support and more.She caters to the segment of core technology and provides viable solutions to any issues related to technology and software. Her expertise and skills in handling key technology issues is immaculate and quick result bearing.