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Learning 3 chief differences between Salesforce.com versus Microsoft Dynamics CRM vs SalesLogix

Written by susan wallace

Topic: Business NetworkingPublished September 26, 2011
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With this article, we will contrast the vital differences of Salesforce.com versus Dynamics CRM vs Sales Logix. Salesforce Reports Salesforce.com has a report writer that is drag-n-drop. This lets users create reports in a variety of ways. Various reporting types allow the user to select a field and then move it via drag-n-drop to the proper location on the report. Reports within Salesforce.com are related to various graphical options such as charts and graphs. To define charting and graphing options, Salesforce users are able to easily configure th editor. The Enterprise version of Salesforce includes Custom Reporting Types. SF.com provides the ability to associate each custom report type to 4 different objects. In the more expensive editions, reports in Salesforce can be auto-sent via email. This can be done on a scheduled basis. The body of the email contains the reporting data as formatted text. The Professional, Enterprise and Unlimited Editions provide for personalized dashboards. Users of Salesforce have the option to arrange their dashboard panels as they see fit. The Salesforce User Adoption dashboard helps inform executives of which parts of the system are being utilized. Microsoft CRM - Dashboards Microsoft has a wonderful Wizard for the creation of new reports. A popular option is for users to base their new reports on reports that already exist in the database. Users can easily filter reports. This option exists during report creation or editing. Reports allow for a Primary record type and a Related record type. Selection of groupings and columns takes place within the layout editor. The Microsoft dashboard editor allow susers to drill-down and easily choose fields. Dashboards within Microsoft function in real time and are viewable from within any screen. Two CRM Systems that provide a great cloud platform: Salesforce and SalesLogix Alongside Microsoft CRM, Salsesforce and Saleslogix have been the most popular CRM system on the market. Salesforce has taken a leadership position in the CRM marketplace over the last few years. Salesforce has been in the industry for as long as ten years and has provided the software as a service function on a subscription level. Over that last dozen years, Saleslogix has focused on selling their CRM product as a licensed model. Salesforce versus Saleslogix – the Database Capacity Among the main concerns of the company in choosing the right framework for the CRM system is the data storage functions. Storage limitations for Salesforce are 20MB/user and 1GB/database. For an addition 500MB of storage, Salesforce charges an additional $1500. Users have access to other capcity increase options. If the number of users reaches 50, Saleslogix provides 100GB of storage capacity. To receive an additional 100GB of capacity, users can receive this for $50 per month. Feature comparison ofrSalesforce and Saleslogix Users are best able to decide on the proper solution only after having examined all software features. Both software products cost the same price at $65, and this is considered as a great benefit already. Overall, the feature set within Saleslogix is richer for the same price.

Mark Shaw is Managing Director at Accent Gold Solutions - CRM comparison and implementation experts. Accent Gold uses state-of-the-art comparison methods to find the best solutions for their clients. Having supported over 750 clients over the last dozen years, Accent Gold currently concentrates its efforts on CRM Software systems such as SugarCRM, Microsoft Dynamics CRM and Sage ACT!.

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About the Author

Susan Wallace is a licensed acupuncturist serving the San Francisco bay area. She has treated over 1000 patients over the last 25 years and specializes in acupuncture, herbs and western nutrition to maximize health.

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