Article

Premiere Products

Written by Asa Stevens

Topic: Customer ServicePublished April 17, 2011
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Type of Client: rnPremiere ProductsrnOverview of ClientrnA.W. Hilltout established the Première Polish Co. Ltd. in 1924 as a manufacturer of wax polish. Based at Oakley Gardens in Cheltenham the company objective is to offer a single source of supply for their UK and export markets supported by the highest level of service and training.rnToday, Première manufacture over 100 cleaning and maintenance chemicals and a modern, cost effective range of cleaning machinery and equipment. The company now markets a total of 2500 products supported by professional training, machine service and asset management. Both machine and chemical production plants carry ISO 9002 certification as well as being ISO 14001 certified.rnPremiere remains a privately owned family company and continues to develop professional services to provide the highest level of support to its global customer base.rnWhat is Client Turnover?rnn/arnWhat is the Project?rnLock up, Key holding, Alarm Response and regular visits/patrols of the site on Bouncer’ Lane.rnWhat does Client requires from us?rnAssured security for their building, by effective lock up of site, patrolling internally and externally at nights and weekends, ensuring no doors/windows left open and no unauthorised entry.rnWhat are/could be their Problems? · When on site rno Unauthorised entryrno Doors left openrno Theft of equipment and materialsrnWhat Solutions can/did we offer?rnLock up of site followed by regular high profile mobile patrol Guard with Diester point checks carried out.rnWhat was the result when solutions were implemented?rnIt is planned that during the length of the contract there will be no unauthorised entries or thefts carried out.

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