When someone starts a business, they want to ensure that things run as smoothly as possible. They want their product or service to sell, revenue to come in, payments to be made, and an income to take home. Every great business started off somewhere and it got to where it was thanks to a strong sense of commitment, keeping up with the times, taking difficult but important decisions, and also relying on a bit of luck here and there. However, many people often forget that one of the most important parts of running a business is to have a system in place. If you want things to run smoothly, you need to set them up in a way that they do. 

As important as the final goal is, you need to ensure that the system you use to get there is just as sturdy. A system is a combination of different processes that work together to materialize into a certain goal. You need to have the right tools to ensure your business has as few hurdles as possible. Naturally, being a small business owner you may sometimes feel like there aren’t enough hours in a day to get things done. It is fairly common to find many small business owners burned out and overwhelmed.
Tech Tools for Small Businesses
For any small business owners or aspiring entrepreneurs, you don’t need to worry. We live in 2022, a time when it has never been easier for us to streamline our processes. This article will walk you through a list of what we feel are the best tools that every small business needs to use. 

The Importance of the Right Tools 

Before we get into what tools you should use, let’s delve into why you need them to begin with. What is the need to have a new set of processes when the old ones have worked so well for decades? 

Time Is Money 

Anyone who has any business experience knows that when it comes to business, timing is everything. As a small business owner, you often feel as if there is not enough time in a single day. The solution? Technology. For example, if you have a small food business with a handful of employees, chances are you have a lot going on. To automate your processes, you can implement an automatic attendance system or POS. This will automatically record important information and won’t have you manually tally it at the end of each day to keep records right. You can spend this time adding more value to your business or connecting with new clients. Once again, time is money!


While technology has many benefits, its greatest benefit is automation. Having the ability to get things done on their own and with no manual effort is incredible, almost too good to be true. However, this is very true and there are few things that a business could benefit from in the same way as automation. Automatic data entry, stock counting, accounting software, automatic data backups, and project management software are just a few of the many different options. Once you’ve set these tools up and put in the necessary information, these tools will do the work for you. Many modern versions of these have companion applications that allow you to monitor things from a phone or tablet. 

The Best Tech Tools

For your small business, we have compiled a list of the best pieces of technology you need to implement.

Project Management

As a small business, you want to ensure your customers and clients never have anything to complain about. Since you are still growing, you want to ensure everything is as organized as possible. You want deadlines met, deliverables sent out on time, instructions followed, and everything tracked properly. Failure to do so could result in irreparable damage to company profits, morale, and reputation. Project management software allows you to consolidate all this information onto one platform. These platforms allow you to set up a digital log that keeps track of your appointments, activities, and deadlines, and also keeps relevant files in one place.

For example, if you have your own design agency, a tool like Trello will do you wonders. Trello allows you to create different boards for your projects. Inside each board, you can add different cards for different tasks. You can create a board for client X and then add cards for different projects. You can have a card for project 1, project 2, and so on. Each card will allow you to add collaborators, set deadlines, add attachments, and also make comments 

Customer Relationship Management 

The notion ‘the customer is always right’ might be up for debate but there should be no debate when it comes to customer service. You could have the best product or service in the world but if you have sub-par customer service, things could go bad really quickly. Moreover, keeping track of customer queries and correspondence is imperative if you want to run a business. When using a CRM, you can actively manage, track, and keep an eye on all the different points of contact for your customer. 

You can actively keep track of what the customers want, what they are saying, how frequently they are saying it, and so on. Keeping watch over customer demands is incredibly important because it allows you to see what they like, and dislike, and how they want things changed. A CRM tool also makes it incredibly easy to handle customer support.

Email Marketing 

Accounting Software

Bookkeeping allows you to know how much money you’re making, where it is being spent, how much you are saving, and how healthy your financials are. Using accounting software, you can actively keep track of your income before and after tax, your expense, different invoices, and also any expense claims. Furthermore, most accounting software also allows you to create different documents needed for your tax returns. 

Most accounting software also easily integrates with other applications which makes it easier to record data. For example, each time you make a sale, your company logs are updated and your accounting software records add this information. 

HR management 

Small businesses are often stretched thin in the personnel department. As a result, many small businesses use HR management software to have all human resource activities such as scheduling and payroll done by it. This makes it easier for business owners to devote time and effort in other areas that need more of it. 

Data Backup

In 2022, data is one of your most prized possessions. Businesses use data to understand what customers want, how the business is doing, what needs to be changed, and how to plan better for the future. When data is generated, it needs to be stored. It might be used immediately or at a later date. However, there is always a risk of data getting stolen or corruption due to viruses and malware. The solution? Backing up your data. 

Many different tools allow you to set your data to automatically back up on set intervals. As a result, at the end of each data, your data begins backing up on its own to the cloud. This way, if the data on your system was corrupted or deleted, it would still exist in the cloud for you to retrieve.


As a small business, you want to devote time, effort, energy, and resources towards ensuring you have a solid product, proper marketing, constant customers, and the ability to bring in new ones. As a business owner, you want these things to go as smoothly as possible. To make that a reality, you need to ensure that the business machinery itself is streamlined. Using the right tools to do the right job can save you enormous amounts of time and energy that can be devoted to the right areas. Thankfully, we live in an age where there is no shortage of solutions!

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Author's Bio: 

Author of selfgrowth