Tips on How to Identify the Target Market and Target Them
Written by Justine Fittion
If a business is trying to find its specific market, one which will respond best to its product, it is important to get it right and create that solid customer base. Considering the income of the people targeted, age group, and social background can help to specify the target market. For example a fashionable furniture company would choose to target home owners who earn over £50,000 a year and are between the ages of thirty and sixty five. This is group has the finances, space and design awareness to take full advantage of the products and services offered.
Once a business' market has been established targeting the market should become the focus. Ways in which the market can be targeted are: advertising, encouraging word of mouth, and customer service. A tactical field sales agency such as Cosine brings extra details that help to confirm the company brand in the mind of the targeted consumer.
Advertising comes in lots of forms, from the bill boards to the tasting tables to Google advertisements. Large visual advertising focused on places the target market visit raises awareness of your logo in a bold way. The logo is best when it clear, bold and associates the consumer with the product offered. Getting the customer to physically engage with the product through free offers, from a tasting table outside a restaurant to a cookie on a relevant website or providing a discount is recognised as a very effective way of getting the foot in the door. Then veering the consumer's behaviour toward the product can be encouraged. Specific advertising like Google adverts allow business to be present specifically when the target market is searching for it.
Word of mouth, the way of engaging the market to define itself is a challenging but very useful marketing technique. Websites such as Facebook and Twitter and other social media offer a good way for businesses' brands to be promoted by their customers. They like the companies Facebook page, tweet a product and this puts their social network in touch with the company and builds the brand. It is possible for products to 'go viral' and be passed from individual's social network to social network very quickly. Although going viral does not promote the longevity of a brand. In order to build the brand it is proven that taking the time to consistently update and promote fresh content has a long term effect on the target market.
Communicating with the consumer and providing good service can be a great way of solidifying the brand and generating customers. Using social media with a personal focus, providing incentives for people to encourage their friends to purchase the product and catering for the transport of the product engages with customers and sustains the brand.
Bringing the brand into a state where people recognise it and choose to be customers sets a company up for success.
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