Article

Toll Free Number Can Breathe New Life in Your Brand Image

Written by Adom Brown

Topic: Business NetworkingPublished December 27, 2012
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The concept of toll free number is quite simple since it offers your customers the freedom to call at any hour without any charges. When the use of these numbers comes into play, the very first thing that you perceive is probably which one to choose from 800, 888, 877 or 866. However, the massive usage of these numbers increases the series of numbers that is required for calling. Why do you need to use this number with your business and how can this be easily available? These numbers have been in fashion for a considerable amount of time now and have shown considerable results. For large business firms, the installation and use of these numbers is not a big deal. The problem is with the small business firms due to the lack of resources.

The use of toll free number has been made easy for the small business organizations with the help of cloud. Hosted PBX systems have made it easy for the small firms to establish better business relations. The benefits that toll free numbers can add to your business are:

  • Customers can call in whenever they want without investing any amount
  • There is a wide range of 800 series to choose from
  • These numbers project a bigger professional image
  • Better business relations can be established with the existing and professional clients
  • Hassle-free calling to your business from any part of the world and especially from the areas of your target market
  • Clients feel that their satisfaction is important to your business and thus they rate their services better

These benefits can be clubbed with the benefits of Hosted PBX services to offer a completely integrated system for communication. This interface allows these numbers to project some of the most popular features of the channel that include call forwarding, call conferencing, call hunt, call transfer, Interactive Voice Response, call recording, do not disturb, call screening and announce. These features have the capability to integrate all your calls in an efficient manner and achieve a higher Return on Investment.

Toll free number functionality is not just related to the use of 8xx-xxx-xxxx series. This usage can also be extended to vanity numbers. These numbers use some phrase after the 8xx prefix. The trend is moving towards the use of these numbers since they are easy to remember and thus easy to frame. The question of encoding and decoding of these numbers might seem to be difficult to you. To ease the process, you can refer to the following:

  • 2 for A, B and C
  • 3 for D, E and F
  • 4 for G, H and I
  • 5 for J, K and L
  • 6 for M, N and O
  • 7 for P, Q, R and S
  • 8 for T, U and V
  • 9 for W, X, Y and Z

However, there are chances that two or more phrases may form the same number. In that case, you first need to check with your Hosted PBX provider that this number is available for use. If this number is unavailable, you may get the number from some other provider and get that ported on your provider’s server. All you will have to pay for this toll free number is a small monthly charge and apart from that, monthly call charges which are quite affordable with the use of Hosted PBX VOIP channel. However, the use of this number has proved to increment business profitability by up to 30% along with better client perception of business thereby contributing to better Return-on-Investment.

Article author

About the Author

VOIP Expert at The Real PBX ‘Adom Brown’ is a specialist in Small Business PBX systems. The Real PBX is a leading Hosted PBX provider which provides delivers business class voice quality, real time customer assistance, scalable office business phone system office and more. Their enterprise class PBX VOIP services include top notch features like Toll Free Number.

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