Article

Uh-Oh Marketing

Written by Mandie Crawford

Topic: Business DevelopmentPublished February 7, 2012
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“Uh-oh” is the repetitive expletive that carries with it the foreboding, stomach wrenching realization that something is wrong. “Oh-oh” - the sound of doom. All of us have been known to utter instantaneous expletives (usually four letters like “darn!” or “crap!”) immediately as something negative unexpectedly happens. But the term “uh-oh” usually follows the thoughtful and longer term realization that something is just not right. The “uh-oh” that I want to address today is the one expressed when we take a good look at our bank account. “Uh-oh, I spent more last month than I made” or “Uh-oh, we are nearing our overdraft limit”. And along with the sinking feeling comes the elevated heart rate and the overwhelming feelings of desperation. “I need to make some money – and fast!” Inevitably, the first thing many business owners do is look quickly at their inventory and determine what they can sell or liquidate to bring in some much required ‘cashola’. If the business is a service provider, the owner might take a look at what services they can reduce the cost on and set out on an immediate campaign to sell service bundles at a reduced cost to generate income. Neither of these strategies is bad – or wrong – especially if there is an immediate need for cash flow. The problem is – many business owners execute a full year of marketing using this method. This is what I call “Uh-oh Marketing”. In fact for many businesses “Uh-oh Marketing” generates most of the income that they receive during the year – pulling them out of one financial crisis after another. Unfortunately because they are continually offering “Uh-oh sales”, they are reducing the income they receive for the products or services they sell. If they have priced their products to have a 20% profit margin, and then offer a special to generate much needed income, they may eliminate their profit entirely. In my first business, I addressed every financial crisis in this way. I bought fabric at $3.00 meter and priced it at $6.00 a meter. This was standard for the industry – and gave me a 20% profit after expenses. ($0.60) An ““Uh-oh sale” meant that I reduced the cost of the fabric by 25% - thereby making the cost of the fabric for the consumer $4.50 a meter. This eliminated my profit – and dug into the profits I had made on other items. Because I continued to practice this method of marketing for more than a year, I suffered a loss on the business – which made me wonder why I was in business at all! Unfortunately the loss of profit is not the only thing a business will experience as a result of “Uh-oh Marketing”. By using this method to sell product they: • Significantly raise their stress levelsrn• Send the message that products are ALWAYS available for a cheaper price. • Distract customers from the true value of the product or servicern• Falsely give the business owner a feeling of well being, thinking they are doing well by rotating inventory quicklyrn• Set up repetitive roller-coaster income These are only a few of the results of “Uh-oh Marketing”. The answer is of course, creating a marketing plan to ensure consistent income. But that means business owners must plan ahead. There are few tools to simplify creating that marketing plan – perhaps the reason no one knows exactly where to begin. The simplest method is to get out the calendar and plan your marketing efforts around events, holidays and seasons. See a great example of a tool to simplify this here. Think about what your customer needs and when they need it – and then market appropriately – in a format and place where they will see it. Include in the plan how much you hope you hope to increase your sales – and then set a budget. (yes you need to set a marketing budget up) Let the marketing begin! As you execute your plan, keep a close eye on your ROI – and tweak the plan if necessary. Remember, a client needs to see or hear from you between seven and nine times before they will purchase or inquire. So be sure to be consistent. There is a time and a place for “Uh-oh Marketing” – but it is not every month at bill paying time! Work smarter and plan ahead. Access DIY Marketing hereIf you are not yet a member and you want to access ALL the DIY information.Join as a free member - and start your DIY marketing today! " Like this article? Sign up here:JOIN OUR NEWSLETTER list that offers more of these tips, coupons, inspiration and education that will help you propel your business to the next level! "

Article author

About the Author

Mandie Crawford is a marketing expert, business coach, trainer and motivational speaker who was recently awarded Calgary Business Woman of the Year for her contributions to the business community.

Mandie also has skills and expertise in providing high quality guidance in time management and system implementation for small a medium sized businesses. Her passion as a business and professional development coach is to helps women recognize their value and self worth.

She is the President of Roaring Women Ltd which is Canada’s premier national business support group for women in business that focuses on connecting, promoting and educating women in business. In her goal to encourage and educate women in building business across the country, she launched and completed a 6 week coaching tour in partnership with Staple Business Depot in 2008 where she coached over 600 women in business.

Mandie is mother to four children and 3 stepchildren and one highly energetic chocolate lab! Ms Crawford is also a former award winning police officer with Halton Regional Police.

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