Article

Unified Communication Allows Easy and Quick Communication

Written by Thosino Weven

Topic: Communication Skills and TrainingPublished May 21, 2012
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Small and medium organisations based in Hong Kong render their services to companies located in various parts of the world. Unified Communication (UC) solutions can help Hong Kong based small and medium businesses in streamlining their communication infrastructure. This technology can assist enterprises in communicating effectively with colleagues, associates, partners and potential investors. Different UC tools, like telephony, video conferencing, online web conferencing and whiteboarding, can play a major role in optimising information exchange among remotely located firms. Both real-time and non-real-time communication tools are the part of this integrated communication solution, as it helps in sending and receiving the messages through various media. UC enables a user to send a voice message and receiver can choose to access it via e-mail or any other medium. Another important feature of unified communication is mobility, which helps participants to communicate with each other conveniently from any place. With a laptop, a separate Internet connection was necessary, but the advent of Smartphones and tablet computers has eliminated this need. These devices help professionals to carry out business functions effectively even if they are far from office. Such handheld devices run on 3G Internet connection, which offers optimum bandwidth for file sharing and transferring data packets. In order to make communication effective, several multimedia tools are available for transferring the content. Using this unified communication and collaboration (UCC) tool, users can transfer files, documents, applications, share desktops and host presentations seamlessly. Therefore, corporate users can share a wide variety of information with their peers, thus enhancing the individual and organisational productivity while simultaneously saving time and money. Unified communication and collaboration suites are considered to be the best for conducting interactive online meetings since these are hosted live and facilitate barrier-free two way audio and video collaboration. Both point-to-point as well as multi-point conferencing is possible with such integrated suites. the availability of high-level bandwidth and quality of sound and image helps in smooth flow of data back and forth. This technology proves to be beneficial in organising interviews for the candidates living in far off the place. Multinational companies with sophisticated conferencing requirements can make use of web conferencing applications. The software needed for online conferences are readily available over the Internet for free downloads. These are quick to install and work on various operating systems and devices with equal efficiency. For organisations that believe in shouldering their Corporate Social Responsibility (CSR), online conference calls are a must since they reduce the carbon emissions by eliminating the need of corporate travel. Any organisation that wants to improve organisational productivity with minimum expenditure should opt for reliable conferencing services.

Article author

About the Author

Thosino Weven is an experienced writer having more than 10 years of experience in writing articles on various topics such as video conferencing, Unified communication and collaboration and online conference.

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